Senior Marketing Technologist

Posted 9 Days Ago
Be an Early Applicant
Bellevue, WA
96K-153K Annually
5-7 Years Experience
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
The Senior Marketing Technologist will lead the development of scalable solutions for CRM marketing messaging channels, collaborate with various teams to enhance customer experience, and drive agile and scalable development practices. Responsibilities include code development, collaboration on message components, project management, training, and ensuring high-quality work delivery.
Summary Generated by Built In

Purpose of the Role

We’re looking for a senior marketing technologist to join our CRM Technology team, who is responsible for developing scalable solutions for CRM marketing messaging channels – Email, SMS, Push, Content Cards etc.

As a senior marketing technologist on the team, you will work with CRM Technology and Marketing team to develop new and improve existing personalization features and components to enhance channel performance and customer experience and provide guidance and inputs on key architectural decisions.

You will have the opportunity to tackle significant development challenges, such as developing new iterations of critical components for our codebase and optimizing our codebase and CRM automations for resilience as they scale. We greatly value colleagues who help make us better developers and are excited, in turn, to learn from us. If that’s you, we’d love to hear from you!

Your Impact

  • Lead and own the development, and management of scalable solutions and processes for CRM team marketing message synchronous composition across channels, using various languages like HTML, CSS, JavaScript, Liquid and data manipulation language such as SQL etc.
  • Implement agile and scalable development practices for messaging codebase ensuring content accuracy and rendering quality across email devices and versions.
  • Collaborate with CRM Engineering Team to develop and maintain highly personalized component library ensuring CRM Data Science Team is enabled to capture accurate and standardized meta data for measurement and retargeting.
  • Collaborate with CRM Analytics Team to ensure message components and message journeys configurations output the expected and standardized meta data for seamless reporting processes.
  • Collaborate with CRM Marketing Team with the goal of developing standardized, user friendly, scalable message building solutions.
  • Using CRM Team technology platforms, you’ll enable new features and data attributes in the marketing platform for marketing initiatives.
  • Work with other developers and IT colleagues to oversee code and feature releases.
  • Support and mentor members of the development team and marketing partners with knowledge share, open communication, and teamwork.
  • Plan out projects and be involved in project management decisions.
  • Construct hypotheses to issues, seek solutions and apply Email, Push, SMS industry best practices to improve overall CRM program quality.
  • Adapt to evolving business needs and a changing environment, including Email, Push, SMS industry changes.
  • Assist and train CRM team members on processes and feature best practices as it pertains to the capabilities and functionality within the marketing platform and other applicable applications.
  • Be the subject matter expert in marketing platform functionality and operations.
  • Own and maintain documentation related to email development processes.
  • Manage multiple projects simultaneously and prioritize accordingly.
  • Ensure all work being produced meets the highest standards, is error free, and delivered on time.
  • Troubleshoot and resolve application/solution problems.
  • Encourage and build automated processes wherever possible.
  • Research & recommend new best practices, efficiencies, and process improvements; be an established CRM messaging features subject matter expert.
  • Perform other duties and special projects assigned as needed.

Your Qualifications:

  • Bachelor of Science degree in a technical field such as Computer Science, Computer Engineering, Electrical Engineering, etc. is preferred
  • Expert in HTML, CSS, especially modular codebase design; expert in templating language(s) such as Liquid, AMPScript, RPL or JavaScript, experience with APIs and SQL.
  • 6+ years’ experience in working with enterprise level marketing automation technology platforms such as SalesForce Marketing Cloud, Oracle Responsys or Braze etc.
  • 3 + years of experience in working with marketing platform Braze
  • 3+ years of hands-on experience in producing automated, data driven marketing campaigns and automations (plan, build, test, edit, and deploy)
  • Experience working with VSCode, Dreamweaver, and GitHub
  • Possess a strong technical background, including knowledge of integrating multiple platforms and marketing channels.
  • Outstanding problem-solving skills and ability to think creatively, strategically and identify and resolve problems.
  • Solution oriented; positively impact the environment of his or her team and others with whom he or she interacts.
  • Proactive approach to problem identification and resolution related to execution of CRM messaging campaigns & automations.
  • Excellent analytical, organizational, project management and time management skills.
  • Solid understanding of data management and database concepts.
  • Strong business case/user story development and implementation experience.
  • Strong understanding of digital marketing strategies, channels and tactics.
  • This candidate is organized, methodical, detail oriented, is prepared to recognize opportunities for optimization and scaling development processes, works well independently and with others, can communicate complex technical processes in simplified way, stays up to date with email community and email marketing latest trends.



Compensation & Benefits: 

Our salary range for a Senior Marketing Technologist position is $95,500.00 - $152,500.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, and a new hire and annual equity grant.

 

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

 

Salaried-exempt team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.



Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


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Top Skills

CSS
HTML
JavaScript
SQL

What the Team is Saying

Charles
Roshni
Dewone
Greg
Mark
Victoria
Sumit
Zack
The Company
Bellevue, WA
20,000 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family, and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, growand unleash your fullest potential.

Launched in 2011, we offer the personalized service of a neighborhood pet store alongside the convenience and speed of e-commerce. Customers love shopping our wide selection of products of more than 100,000 products (including our Private brands and prescription Rx food and Rx medication products), which we offer at competitive prices, fast 1-2 day shipping and around-the-clock convenience that only e-commerce can offer.

Chewy’s commitment to customer service is the core of our brand, and our customers love us for it. We “WOW” pet parents through 24/7 assistance, advice and encouragement every day of the year. We make pet parenting easy with our convenient Autoship subscription program—which allows our customers to schedule their orders, so they never run out of their pet food, supplies and medication they need.

As an e-commerce company, product innovation drives our operations, and our team is constantly striving to find new and better ways to improve our customers’ experience. From an easy­-to­-navigate website and highly rated mobile apps, to detailed order tracking and personalized “Pet Profile” features, we are transforming the way pet parents shop.

Why Work With Us

We're proud to be one of the fastest growing e-commerce companies of all time.

With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.

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Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
Bellevue, WA

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