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About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
ServiceNow Solutions Architect & Engineering Lead
Primary Skills
- ServiceNow Integration, ServiceNow Development, ServiceNow Administration
Specialization
- SNOW Consulting: Associate Engineer, Applications & Platforms
Job requirements
- Define platform strategy, design scalable architecture, and lead engineering efforts across ITSM, CMDB, integrations, and DevOps transformation.
- Key Responsibilities:
- Lead architecture assessments for Incident, Problem, Change, and Service Catalog processes.
- Define governance for Service Catalog and oversee clean-up initiatives.
- Drive catalog buildout and Ansible integration strategy.
- Oversee Virtual Agent implementation and conversational workflows.
- Establish DevOps pipelines, release governance, and integration standards.
- Lead CMDB governance, CI modeling, and discovery integrations.
- Conduct design workshops, roadmap sessions, and ensure security compliance.
- Mentor developers and enforce coding standards and audit controls.
- 7+ years in ServiceNow architecture and engineering leadership.
- Certified System Architect (CSA) or equivalent.
- Experience with enterprise-scale implementations and ITIL v4 alignment.
- Architecture: Scoped apps, multi-instance, microservices.
- Integrations: REST/SOAP, OAuth, SAML, ESB/MQ.
- CMDB: Governance, CI modeling, discovery tools.
- Automation: DevOps, CICD, orchestration.
- Strategic thinker with strong stakeholder engagement.
- Effective communicator and influencer.
- Passionate about building high-performing teams.
Qualifications:
Technical Expertise:
Leadership Traits:
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Equal Employment Opportunity Declaration
Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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What you need to know about the Seattle Tech Scene
Home to tech titans like Microsoft and Amazon, Seattle punches far above its weight in innovation. But its surrounding mountains, sprinkled with world-famous hiking trails and climbing routes, make the city a destination for outdoorsy types as well. Established as a logging town before shifting to shipbuilding and logistics, the Emerald City is now known for its contributions to aerospace, software, biotech and cloud computing. And its status as a thriving tech ecosystem is attracting out-of-town companies looking to establish new tech and engineering hubs.
Key Facts About Seattle Tech
- Number of Tech Workers: 287,000; 13% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Amazon, Microsoft, Meta, Google
- Key Industries: Artificial intelligence, cloud computing, software, biotechnology, game development
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Madrona, Fuse, Tola, Maveron
- Research Centers and Universities: University of Washington, Seattle University, Seattle Pacific University, Allen Institute for Brain Science, Bill & Melinda Gates Foundation, Seattle Children’s Research Institute
