Solutions Engineering Lead

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Solutions Engineering at Wise is a post sales role, focussed on working with our integrating partners to enable them to successfully launch a product based on Wise’s services. The role is multifaceted but includes providing technical consulting to partners, designing novel solutions to solve for their constraints and working internally to influence the product roadmap.

Wise is growing the Solutions Engineering function globally and we are looking for a lead to continue building the team in North America and to support new and existing Wisers to achieve their potential. You would work across partners, your own team, Wise Platform and the wider organisation to maximise your team’s impact.

Your role in the team:

• You’ll be responsible for the overall health and productivity of your team. Defining strong, clear goals that align with Wise Platform’s objectives and supporting the team in achieving them.

• You’ll provide feedback on your team’s approach and help them make data-driven decisions.

• You’ll have an overview of the region’s plans, opportunities and challenges, having direct input as a decision maker in collaboration with Delivery and Commercial leads.

• You’ll support your team in delivering high quality, efficient and scalable solutions to our partners.

• You’ll get to work closely with Product Engineering teams to influence product development to meet our partner’s needs.

• Experience building, leading and mentoring driven high performing Solutions Engineering teams of size 4 or more.

• Have hands-on experience, having previously worked with external parties to deliver technical projects based on REST API integrations.

• Experience building and designing scalable and performing systems within a microservice architecture

• Expert on all things API, such as RESTful design, OpenAPI, OAuth2, versioning, etc.

• Have a strong product mindset and be able to support others to make the right decisions and compromises.

• Comfortable working on big challenges and a history of successfully delivering best in class solutions.

• Experience on managing client relationships, setting accurate expectations and delivering complex projects.

…but don’t worry we don’t expect you to know everything!

Nice to have bonuses:

• Have worked in the payment or fintech industries.

• Experience working across multiple tech stacks and frameworks.

• Experience working with large incumbent partners like banks.

What does success look like in this role? 

• You’ll have found your place in our mission by successfully supporting the team to deliver partner solutions.

• You’ll understand our partners and the impact our product makes to their business and their customers.

• You’ll make contributions to the wider engineering goals of the company.

• You’ll inspire a team environment where ideas are shared and openness is valued.

• You’ll help us scale-up and build a world class money transfer product that impacts millions of people and businesses

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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