Solutions Sales Executive, CX

So, what’s the role all about? 

As Solution Sales Executive you will possess the knowledge and the aptitude to understand new and existing customers’ needs for our digital solutions portfolio, improving their customer’s experience while articulating new and innovative ways of solving the customers’ business challenges. You will help define strategies that fit their strategic objectives while satisfying their customers using NiCE solutions; using tailored use cases which clearly articulate the value and potential of the Platform.

How will you make an impact?  

• You have a consultative nature, and can identify the problems your customers have, while skillfully positioning your comprehensive digital arsenal to solve those problems.
• This is a sales position, but an understanding of data strategy, microservices, and cloud computing trends will be helpful.
• You should have a multi-faceted background to succeed in this position including a deep understanding of CCaaS. Ideally this expertise would have been acquired in similar positions at other enterprise software companies or working within SI organizations while engaging closely with technology teams and customers.

Have you got what it takes?

• Regularly closes deals and builds pipeline within or exceeding goals. Meets or exceeds assigned sales quota.
• Assist and support sales partners in sales efforts by participating in sales calls and closing efforts.
• Attend tradeshows.
• Respond to RFIs and RFPs. We have a very special way we do this... you'll see how we make this exciting and creative!

You will have an advantage if you also have:

• ​ Bachelor's degree in a related technology field. MBA Preferred
• 7+ years of consulting or customer engagement experience
• 5+ years of contact center experience

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.