Sr. Director, Strategy & Operations

Posted 6 Days Ago
Bellevue, WA
Hybrid
139K-230K Annually
Senior level
Consumer Web • eCommerce • Internet of Things
We empower brands and people to regain ownership of their digital identity and online presence.
The Role
The Sr. Director, Strategy & Operations will develop and implement strategic marketing initiatives to drive growth and operational excellence. This role involves overseeing marketing operations, collaborating across departments, developing a high-performing team, and utilizing data for informed decision-making while managing stakeholder relationships.
Summary Generated by Built In

Summary / Objective

The Sr. Director, Strategy & Operations is a key executive role reporting directly to the Chief Marketing Officer. This position is responsible for developing and implementing strategic plans and initiatives to drive growth and operational excellence within the marketing department.

What You’ll Do

  • Strategic Leadership: Develop and execute comprehensive marketing strategies in alignment with the company’s business objectives. Lead strategic planning and analysis for marketing initiatives, including market research, competitive analysis, and trend identification.
  • Operational Excellence: Oversee the marketing operations to ensure efficiency and effectiveness. Streamline processes, manage budgets, and ensure effective collaborations across teams and vendors.
  • Cross-Functional Collaboration: Work closely with other departments, including revenue, product, BD, finance, and BI to ensure strategic alignment and cohesiveness across the organization.
  • Team Development: Hire, lead, mentor, and work alongside CMO to develop a high-performing marketing team. Foster a culture of innovation, collaboration, and accountability.
  • Data-Driven Decision Making: Utilize data and analytics to inform strategies and measure performance. Implement metrics and KPIs to evaluate success and identify areas for improvement.
  • Innovation: Stay abreast of industry trends and emerging technologies. Propose and implement innovative solutions to enhance marketing effectiveness and drive business growth.
  • Stakeholder Management: Communicate effectively with all levels of the organization and external partners. Build and maintain relationships with key stakeholders, including vendors and agency partners.
  • Other duties as assigned.

Who You Are / What You Bring

  • Holds a Bachelor’s degree (or higher) in Business, Marketing, Communications, or a related field. An MBA is preferred.
  • 12+ years of experience in strategic planning, marketing, and operations, with at least 5 years in a leadership role. Or combination of education and experience.
  • Demonstrated ability to develop and implement successful strategic plans.
  • Experienced developing and managing department budgets.
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
  • Excellent communication and interpersonal skills, with the ability to build relationships and influence internal and external stakeholders at all levels of the organization.
  • Ability to lead and work effectively in teams and at all levels both in and outside of the organization.
  • People management skills, with a proven track record of hiring and retaining and developing talent. Experience building and maintaining a culture of excellence.
  • Proficiency in marketing.
  • Ability to travel as needed.
  • Ability to work across time zones as part of a global organization.

Salary Range

The U.S. base salary range for this full-time position is $138,500 - $230,000, plus benefits as described below. In addition, the successful candidate will be eligible to receive other compensation from time to time in the form of discretionary and/or nondiscretionary bonuses and long-term incentive plan. Actual compensation will be influenced by a candidate’s qualifications, internal employee equity considerations, and location. We will not ask for information about a candidate’s current or past compensation for purposes of developing an offer of employment.

US team members (and their spouses, domestic partners, and/or dependent children) are covered by generously subsidized medical, dental, and vision insurance which includes company contributions to a Health Savings Accounts. Team members are also covered by company-paid life and disability insurance and have the option of participating in employee-paid supplemental life, accidental death and dismemberment, critical illness, and accident insurance. In addition, team members can enroll in the company’s 401(k) plan with up to a 5% match. You receive 15 days of paid vacation yearly, increasing to 20 days after one year. Additionally, you get 5 days of paid sick leave, 13 paid holidays, and 20 weeks of paid parental leave for birthing parents, 12 weeks for others. Also, there’s an opportunity for tuition reimbursement for qualifying expenses.

Note: Benefits programs are subject to eligibility requirements and may vary in certain locations.

A few things to know about us

Identity Digital is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, gender identity, disability, or any other category prohibited by local, state, or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, social and recreational activities, and termination.

Accommodation Statement

We are committed to the full inclusion of all qualified individuals. As part of this commitment, Identity Digital will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Recruiting Team at [email protected].

What the Team is Saying

Chirag
Courtney
Shannon
Serina
Alvaro
The Company
Bellevue, WA
238 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

Identity Digital is an internet infrastructure company that makes sure web addresses work seamlessly. If we do our job right, we are invisible to the user. We have the world’s largest portfolio of nearly 300 TLDs like .info, .pro, .world, which lets people and businesses build, market, and own their digital identities using meaningful words on both sides of the dot.

In addition to TLDs, Identity Digital is a best-in-class registry service provider (RSP) that supports more than 28 million domains with our platform. This means that we help organizations maintain business continuity, reduce risk and avoid reputational challenges with state-of-the-art AI and ML capabilities.

Moreover, Identity Digital is a leader in the domain industry, helping expand the number and variety of digital identities to its customers and users around the world in a secure, stable, and reliable manner. Our technology and business practices are built on sustainable practices, inclusive governance initiatives and environmentally friendly practices. Our mission is to evolve the future of authentic digital identities for forward-thinking businesses and people everywhere.

Beyond our registry services, we help customers discover, register, support, and use high-quality domain names with Name.com, an Identity Digital-owned registrar.

Why Work With Us

We have an environment that allows everyone to explore their role from every angle. If you are looking to grow your career while being a part of a stable, successful, and growing technology company, Identity Digital is a great place to work. We offer the best of both worlds, solid funding, pay, and benefits within a fun, tight-knit company culture.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Identity Digital Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

One of our values is "Growth Mindset", so in the spirit of that we are continuing to evolve our workplace policy! We’re excited to offer flexible options, including hybrid work arrangements!

Typical time on-site: Flexible
Bellevue, WA

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account