TPM, Admin & Management Workflows

Fingerprint is seeking a Senior Technical Product Manager, APIs and JS Agent. At this stage of growth, we’re refining how we scale our API surface and developer ecosystem so our largest customers can integrate more deeply, confidently, and reliably.
You will own the external API and JS Agent product experience end-to-end: strategy, design, versioning, documentation, migration strategy, and enterprise readiness. Your work will directly shape how large customers (including financial services and regulated enterprises) integrate with and build on top of Fingerprint’s services.

Lead API and JSAgent Product Strategy & Roadmap

• Own the vision and roadmap for Fingerprint’s external-facing APIs (management and server APIs) as well as the vision and roadmap for our JS Agent— including prioritization based on customer needs, strategic business impact, and long-term platform health.
• Define, validate, and evolve API lifecycle, API contracts, semantic versioning policies, compatibility guarantees, and migration paths.

Enterprise-Grade API Design & Lifecycle

• Drive API design reviews and frameworks that ensure stability, discoverability, and usability for internal and external consumers.
• Establish, document, and enforce API versioning, deprecation, and migration strategies to minimize breaking changes and support large, long-lived integrations.

Developer Experience & Documentation

• Own API and JS Agent documentation, developer guides, and internal documentation as core product surfaces, ensuring clarity, completeness, and self-service ease for developers at all scales.
• Collaborate with Developer Experience, Integrations, Product Marketing, and Customer Success on reference implementations, SDK guidance, and onboarding flows.

Cross-Functional Partnering

• Partner closely with Engineering, Customer Success, Solutions Engineering, and Sales to deeply understand integration needs of enterprise customers and translate those into product outcomes.
• Represent API and JS Agent strategic priorities in product planning, architectural discussions, and go-to-market materials.

Measure & Improve

• Define and track success metrics for API and JS Agent adoption, reliability, customer satisfaction, and support escalations.
• Use feedback loops (usage data, customer interviews, support trends) to iterate on API quality and strategy.

Proven API Product Leadership

• 5+ years experience owning externally-consumed APIs or enterprise backend systems at scale in a product management role.
• Demonstrated ability to lead API versioning and migration strategies, including breakage minimization and deprecation planning.

Technical Fluency

• Background as a former engineer or technical IC (strongly preferred/ required); candidates without hands-on technical experience are unlikely to meet the bar for this role.
• Strong technical background — able to read and critique API specifications; understand authentication schemes (API keys, OAuth, JWTs), rate limits, performance, error models, and SLA considerations.
• Comfortable working with engineering partners on API design, tradeoffs, and backward compatibility.

Enterprise Customer Experience

• Experience engaging with large customers (especially in regulated industries like financial services), and translating their integration and compliance requirements into product outcomes.
• Skilled at balancing enterprise needs for stability with the product’s innovation roadmap.

Documentation & Enablement Orientation

• Experience driving documentation as a product surface, and familiarity with tools like OpenAPI/Swagger, Mintlify, github, Postman collections, and developer portals.
• Strong enough API knowledge to be able to tell when documentation goes “wrong” and how to fix it.

Communication & Collaboration

• Excellent written and verbal communication skills, able to align technical and non-technical stakeholders around roadmap and architectural decisions.
• Able to write clear and compelling documentation that makes it easy for both humans and AI Coding Assistants to integrate and use Fingerprint data
• Comfortable leading complex negotiations and managing competing priorities.

• Experience building or owning developer platforms, integration ecosystems, or API marketplaces.
• Background with high-security, high-availability systems (identity, fraud, risk, payments).
• Prior work in distributed systems, cloud APIs, or SDK ecosystems.

For US-based employees, the cash compensation range for this role is $170,000-$195,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. However, these ranges are specific to the hiring location and may differ within or outside the US. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.