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Top Operations Jobs in Seattle, WA
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Digital Contact & Services Manager, you will lead a team to develop AI solutions for contact centers and drive business growth through analytics. You will address client needs, manage AI projects, coach team members, and apply advanced data-driven insights to enhance customer engagement and operational efficiency.
Top Skills:
Ai/Ml TechniquesCloud Platforms (AwsGCPMicrosoft Azure)Microsoft Bot FrameworkModelopsNlpNoSQLPythonRasaSQL
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Digital Contact & Services Senior Associate will leverage advanced analytics techniques to extract insights, drive data-driven decision-making, and lead AI solutions for optimizing contact center operations. Responsibilities include managing AI consultants, guiding end-to-end solution delivery, and ensuring alignment with business goals while maintaining quality standards.
Top Skills:
AIAlteryxAWSAzureCcaasGenerative AiGCPMachine LearningNatural Language ProcessingPower BIRTableau
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Senior Manager in Digital Contact & Services, you will lead the design and development of Contact Center and Conversational AI solutions to enhance customer engagement. Your role involves managing a team, directing AI projects from ideation to deployment, and ensuring alignment with company goals and regulatory standards while fostering high-performing teams.
Top Skills:
AIAWSContact Center As A ServiceConversational AiGenerative AiGCPAzureMlNlpNoSQLPower BIPythonRasaSQLTableau
Featured Jobs
Featured
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
As a Digital Contact & Services Director, you will lead teams to develop AI-driven contact center solutions to enhance customer engagement, optimize operations, and drive business growth. You will oversee the solution delivery lifecycle, mentor your team, and ensure alignment with organizational goals while analyzing data for actionable insights.
Top Skills:
AIAWSCcaasContact Center TechnologyConversational AiGCPAzureMl
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