As a Quality Assurance Analyst, you play a crucial role in elevating customer service standards and driving consistent improvement in operational processes. Responsibilities include evaluating customer interactions, offering coaching and feedback, conducting training sessions, and analyzing data to enhance the Member Support process.

Hiring a Senior Accountant to join the Accounting team and contribute to scaling the company to the next level. Responsibilities include journal entries, account reconciliations, financial reporting enhancements, audit readiness, and cross-functional collaboration. Ideal candidate will drive process improvements and maintain strong relationships across departments.