Client Operations Manager
As the Client Operations Manager, you will report to the Director of Business Development Operations. In this role, you are responsible for managing the Client Operations Specialist team, overseeing prospect and client processes, and collaborating with peers in other departments for optimal prospect and client experiences. You will oversee all systems and processes that support the Business Development department, which means you keep the lifeblood of Subsplash pumping. You will play a key role in driving prospect/client data integrity in Salesforce as well as process development and refinement in support of critical revenue streams and business development opportunities. Your daily work will include leading team meetings, 1:1 meetings with direct reports, collaborating with other departments, analyzing team performance, strategizing for overcoming obstacles to hitting department goals, and embodying a discipline of persistent execution on priority projects.