Seattle Tech Jobs and Startup Jobs

111

Customer Success Specialist

Flipt
Seattle
5 hours ago
+11
Client Success Specialist Seattle, WA About Flipt There are over 2 million listing agents and 5 million home sellers, and there isn't an easy way for them to connect online. Flipt uses data and artificial intelligence to disrupt the Real Estate industry by helping top local real estate agents and homeowners connect.  Job description Flipt is looking for an Client Success Specialist to join a growing team.  For this role, we are looking for

Manager, Global Trust & Safety

Stripe
Seattle
5 hours ago
User Ops - Manager, Global Trust & Safety Location: SF User Ops Specializations team focuses on building scalable operations while providing Tier 3 support to internal and external stakeholders. We work to advance issue resolution, processes, and documentation by drawing on expert institutional knowledge and experience. We build indispensable partnerships and collaborative initiatives around User Safety, Risk, product launches and product

Operations Associate

Peach
Seattle
5 hours ago
In Peach operations, our focus is on three key areas: our expansive driver network, our restaurant partners, and our scalable systems to handle our explosive growth. We manage the logistics of thousands of moving parts on a daily basis and value high-quality and creative processes that enable the success of our business and provide the best experience to our customers.Peach is looking for an Operations Associate to join a growing team to ensure

Product Support Specialist

Stripe
Seattle
5 hours ago
Deliver incredible experiences to Stripe users. Stripe is expanding to power the online payments infrastructure throughout the world. User Operations team members collaborate from across the UK, the continental US, Germany, Ireland, France, Australia, Brazil, Singapore and Hong Kong. We aim to delight users with friendly and helpful Support, gathering feedback to drive improvements to our products. We also work closely with every part of the

Customer Success Associate

TINYpulse
Seattle
5 hours ago
+24
As Customer Success Associate you will be responsible for working with and ensuring the long term success of our customers. In this role you will have the opportunity to provide the highest level of support to our clients, leading to record setting “Happiness’ levels across every organization.

Partner Success - Strategic Program Manager

Qualtrics
Seattle
5 hours ago
+27
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale market and product launches . As a Launch Program Manager, you will be responsible for developing company wide launch and release plans for major product and offerings. You will bring individuals across the organization from Engineering, Product Management, Marketing, Services, Customer Success, Partner Success and external partners together to ensure flawless launch execution.

Experience Management Scientist, Customer Experience

Customer Success Manager

Partner Success - Partner Success Leader (Americas)

Customer Success Manager (MBA)

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Client Support Associate

Curalate
Seattle
1 day ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

Customer Technical Support Specialist

Limeade
Bellevue
1 day ago
+23
You will perform enterprise customer service & support for a cutting edge web service. You will troubleshoot admin issues, foster a positive online community for our members, interact with customer representatives, and work with our product development team to turn customer pain into customer delight (in a scalable way).

Sr. Manager, Customer Experience: Training - Quali…

Rover
Seattle
1 day ago
+27
The Senior Manager, Customer Experience Training, Quality, and Content has the critical role of continuously improving the customer-facing functions at Rover by being directly responsible for supporting Rover’s customer-facing teams grow and scale from a knowledge standpoint. You will inspire and reinforce flawless front-line support for Rover's exponential growth by improving front-line training, content, tools and underlying systems. Key responsibilities include leading a team of trainers and training programs that accelerate the ramp time of new hires, creating and measuring training programs that help keep existing team members up-to-date or abreast of changes to processes, policies, etc., and developing a quality assurance program that reduces errors, improves customer satisfaction, and identifies opportunities for training improvement. This position is strategic in nature and will help define and build out the Training, Quality Assurance, and Content Strategy for Rover Support.

CRM Strategy Manager

Senior Manager of Safety and Enforcement

Director of Business Operations

Trust & Safety Supervisor

Trust & Safety Agents - Bilingual (French) (Seattle)

Head of Canada (Country Manager)

Applications Manager

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Software Support Technician - Tier I

BarTender® by Seagull Scientific
Bellevue
2 days ago
+15
First point of contact with customers over email, chat and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to documentation and Knowledge Base. Above all, provide a World-Class customer experience.

Office Assistant

Dev9
Kirkland
2 days ago
The Office Assistant position will be responsible for providing exceptional front-office administrative and reception support for the Operations Team. The Office Assistant can expect to spend approximately 75% of their time managing office/reception duties and 25% of their time on scheduling/executive support. 

Director of Client Experience

Flyhomes
Seattle
1 day ago
+33
Flyhomes is adding a Director of User Experience to the team! In this role, you will capture the overall experience and satisfaction of our clients as they interact with Flyhomes across all of our business lines. This energetic self-starter will be responsible for the pulse of the clients, managing and delivering feedback to teams, building a end-to-end client experience, as well as recommending changes to our current processes, to ensure the experience of buying, selling and owning a FlyHomes home is transformative.

Closing Associate

Tour Specialist- Seattle

Client Advisor- Seattle

Escrow Assistant

Senior Title Officer

Client Success Manager

Client Advisor- Mandarin

Home Expert

Renovation Coordinator

Director of Strategy & Operations

General Manager- Seattle

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Tier 3 Support Escalation Engineer

Smartsheet
Bellevue
2 days ago
Tier 3 Escalation Engineers will be the SMEs (subject matter experts) on the Support team for the Core and Premium Smartsheet application, the Smartsheet API, and our various apps & integrations. This is a highly technical role that requires a heightened sense of urgency, ability to follow processes and deal with ambiguity when new scenarios arise, and recognize critical situations and engage the right right resources to resolve.Successful individuals in this role will enjoy researching and documenting known workarounds as well as reproducing issues. This position requires a highly motivated individual who operates independently and thrives on solving Smartsheet’s toughest problems for our customers. This role will report to the Manager, Global Support Escalations and can work remotely, or in our Bellevue or Boston offices.

Customer Success Manager

Client Development Manager

Legal Operations Manager

Customer Success Associate

Product Launch Operations Manager

Compliance Manager

Strategic Customer Success Manager

Help Desk Technician

Client Development Manager - APAC Region

Senior Director of Real Estate & Facilities

Corporate Counsel

Order Management Specialist

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Manager, IT Security

ServiceNow
Kirkland
2 days ago
+24
Lead, mentor, and manage a security team responsible for researching, developing, implementing and supporting company-wide security initiatives. Manage and maintain enterprise security systems and technology. Manage initiatives to design, configure, implement and test strategic security system solutions to address complex technical and business requirements. Develop security designs for complex, multi-platform systems. Partner with leaders across the company to ensure that corporate information security projects receive appropriate prioritization and resources. Document and maintain information related to the information security program. Collaborate with ServiceNow’s leadership teams, prioritizing tasks as necessary. Serve as technical leadership for large, complex projects using cross-functional teams. Maintain quality service by following organization standards.

Manager, IT Practice (ITOM, ITAM, ITBM) - Solution Consulting

Corporate Pricing Director

Senior Solution Consultant

Customer Success Manager

Apptentive
Seattle
2 days ago
+20
As our customer base grows we need to grow our Customer Success team. This team is a cultural touchstone for the company. Everything we are building is focused on fostering great customer relationships, so our Customer Success team must be absolutely world-class. You’ll join a team that routinely consults the Fortune 500 on mobile and communications strategies and works closely with the world’s best mobile teams to onboard and manage their Apptentive account. If a high level of responsibility, an infinite amount of patience and, an incredible attention to detail are qualities you possess, we would love to speak with you.

Customer Account Manager, Customer Loyalty

Avalara
Seattle
2 days ago
As part of the customer loyalty team, the Customer Account Manager (CAM) is responsible for maximizing the lifetime value of every customer. This is achieved by building strong customer relationships, improving the customer experience and driving the value of Avalara products, which includes growing net revenue through up-sell, cross-sell and add-on opportunities. The Customer Account Manager must have strong account management and sales skills and flourish in a fast-paced, exciting environment. 

Front Desk Coordinator

System Administrator

IT Project Engineer

Infrastructure manager

Director, Leadership Development

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Legal Evangalist

Icertis
Bellevue
3 days ago
+18
As a Legal Evangelist, you will be responsible for developing and delivering messages, materials and content that inspires and educates the market to promote Icertis’ unique mission and vision. You will be a visible face of Icertis through the presentation and sharing of case studies, viewpoints and educational content at events, conferences and customer/prospect meetings. As a member of the Marketing team you will help inform Icertis’ messages and GTM strategies as well as leverage the larger team in development of thought leadership materials. You will also gather insight from these interactions and provide feedback on emerging market needs and solution requirements. 

Global Alliance Director

UiPath
Bellevue
3 days ago
+32
The Global Alliance Manager will recruit, develop and lead global technology alliance partnerships to drive incremental revenue. The Global Alliance Manager will develop, maintain and execute business plans with key metrics focused on revenue results from the partnerships - including strategy and actions to drive revenue growth through go-to-market initiatives, technology integrations and innovation solution offerings. The Global Alliance Manager will lead all aspects of relationship management between the partner and UiPath, to include ensuring executive sponsors are established by both organizations and that regular and relevant contact is performed to review business performance of the partnership. Prior experience working with senior management of technology partners with a focus on selling and delivering complementary solutions and/or services is highly desirable.

Partner Success Manager

Infrastructure Engineer

Product Consultant Support

Global Account Manager

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Clinical Operations Coordinator

98point6
Seattle
2 days ago
+19
We are looking for a coordinator to assist with the process of licensing our new physicians in multiple states, so that we can deliver affordable, accessible healthcare of extremely high quality across the country. We are unique in our nationwide licensing efforts and you will have the opportunity to optimize our processes. You will be instrumental in creating positive experiences for our newly hired physicians.  

Support Engineer

Associate General Counsel

Contracts Paralegal

Executive Assistant

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Client Success Advocate

DreamBox Learning
Bellevue
2 days ago
+22
Our Client Success Advocates are the day-to-day face of DreamBox. Every interaction is an opportunity to delight our customers. We rely on thoughtfulness and teamwork to solve problems and exceed customer expectations. Client Success Advocates work in teams to guide new customers through the onboarding process, respond quickly and professionally to phone and email support tickets, and identify and troubleshoot ongoing technical issues. We are looking for experienced candidates with an entrepreneurial spirit who are smart and not afraid to roll up their sleeves to help wherever needed.

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