Seattle Tech Jobs and Startup Jobs

13

IT Technician

SkyKick
Seattle
3 hours ago
+18
Help Desk ticket investigation and resolution. Troubleshooting, research, and resolve computer hardware and software Issues. Troubleshooting and resolving networking and wireless issues. Troubleshooting and resolving new hire setups as needed to get user fully on-boarded. Configuring user permissions in cloud SaaS solutions (O365, Dynamics, LastPass, etc.). Manage work and schedule to meet customer expectations and within service levels. Handle multiple competing priorities and adapting to changes in workload. Asset management of new equipment and storage management. Purchasing minor items for the office and/or employees. Setup and inventorying equipment as needed. Software setup configuration for new employees. Physical workstation/desk setup for new employees. Office 365 user and system administration. Using Microsoft Intune for computer imaging as well as installation of standard SkyKick software. Ensuring internal Security Policies and Procedures are being met for IT. Ensuring conference rooms have all standard equipment in working order. Working with manufacturers to service and repair equipment under warranty as needed. Ensuring chairs and whiteboards are present and in good condition in conference rooms. Help with special projects as needed, eg. Tech setup and chairs for all-hands company meeting.

Workplace Services (WPS) Site Lead

ServiceNow
Kirkland
23 hours ago
+24
The Workplace Services (WPS) team is responsible for curating and sustaining our unique ServiceNow work environments around the world, helping to bring our purpose to life in the physical sense.  We are responsible for the full life cycle of our physical workplaces, from ‘ideation to expiration’, and we are a key influencer of the employee experience by way of our workspaces, services and amenities.  

Manager, IT Security

Presales Manager - ITOM, ITAM, ITBM - Solution Consulting

Advisory Solution Consultant

Customer Success Manager - Global - West

Chef Software
Seattle
1 day ago
+15
The Customer Success Manager, Global Segment plays a central role in our relationships with our customer base. They are responsible for handling a defined group of accounts to ensure their customers successfully deploy, adopt, maintain and expand Chef solutions. In this role, the CSM will also work to help manage our relationship across multiple businesses and executives, tying the tactical work to the stated business objectives. Customer Success Managers are motivated individual contributors who run point on the relationship, ensures the customer adopts the full benefits of Chef and guides them along their DevOps journey. The Customer Success Manager also identifies upsell and cross-sell opportunities, generates referrals, and drives customer loyalty.

Associate Application Support Consultant

Icertis
Bellevue
1 day ago
+18
The Associate Application Support Consultant/Engineer role belongs in the Icertis Customer Success unit and involves working closely with Customer, Customer Support and Customer Advocacy teams. This role is responsible for providing Level 2 support and establishing a higher touch in all technical and operational support aspects of Icertis relationship with its customers. The primary focus is on increasing customer satisfaction and adoption. Tasks associated with this role are:

Junior Systems Administrator

Chef Software
Seattle
2 days ago
+15
As part of the agile IT team, the Junior Systems Administrator initiates and accepts inbound support requests, coordinates and troubleshoots the Chef computer system infrastructure (which includes cloud services, SaaS applications, and employee laptops) then escalates issues to other teammates, implements solutions and also documents solutions to problems. Chef adheres to Lean and DevOps process methodologies, and this role will work closely with other IT members, using those processes, to perform all functions and responsibilities in making the production IT environment stable and scalable. We're looking for someone who will be motivated and passionate, capable of working with sufficient guidance to resolve demanding tasks while working with internal customers.

Vice President - Customer Advocacy

Icertis
Bellevue
2 days ago
+18
The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

Customer Success Manager

Shiftboard
Seattle
2 days ago
We are looking for the next member of our Customer Success Team! The Customer Success Team works cooperatively with other departments to improve the client experience, retain existing customers, and garner important feedback. You will act as a liaison between the customer, sales, support, and product management to ensure the success of new and existing clients. Customer Success leads the onboarding process and establishes long-term relationships with new clients. You will understand our customers business goals for the project, envision and provide a relevant solution design that encapsulates industry best practices, and follow a defined implementation process that consistently delivers on implementation milestones and target completion dates.

Customer Success Manager

Igneous
Seattle
2 days ago
+21
We’re looking to bring on a Customer Success Engineer to join our team at Igneous. You will act as our internal customer advocate while striving to increase new product adoption and usage with our existing customers all while ensuring Igneous customers are happy. You will help shape how our customers view Igneous products through effectively and efficiently onboarding and making sure that each new customer feels as though we’ve met their business objectives. You’ll be partnering with internal groups at Igneous such as our product team, sales, marketing, and engineering ensuring the customer voice is heard.

Support Technician

ExtraHop
Seattle
5 days ago
+52
We are looking for a Support Technician who can be flexible on shifts (6AM-6PM PST). This is a growth role and a great entry point for an ExtraHop career. Real opportunities exist for career advancement within Support or in other business units. Support is the place to prove your worth and develop a base for career growth in the company.

Legal Evangelist

Icertis
Bellevue
1 week ago
+18
As a Legal Evangelist, you will be responsible for developing and delivering messages, materials and content that inspires and educates the market to promote Icertis’ unique mission and vision. You will be a visible face of Icertis through the presentation and sharing of case studies, viewpoints and educational content at events, conferences and customer/prospect meetings. As a member of the Marketing team you will help inform Icertis’ messages and GTM strategies as well as leverage the larger team in development of thought leadership materials. You will also gather insight from these interactions and provide feedback on emerging market needs and solution requirements. 

API Support Engineer

Zipwhip
Seattle
1 week ago
+29
We are looking for an API Support Engineer to become a subject matter expert (SME) in supporting and helping sell our API offerings. This position will work with operations to troubleshoot API related issues as well as work with sales to collaborate on how to best implement our solutions. Will also act as an API SME backstop for technical support in both pre- and post- sales, and individually consult with customers to identify existing gaps. The ideal candidate will be comfortable in both the technical and non-technical field and comfortable building relationships with our clients.

Senior IT Support Technician

Axon
Seattle
1 week ago
+43
At Axon we Aim Far with a mission to protect life and make the bullet obsolete. Big goals require a lot of technology and a world class team to support it. As an IT Support Technician, you will be at our front line and in the most outwardly facing position within our IT organization. Your days will be spent as an enabler, a facilitator, and a supporter of a high performing and fast paced technology company.

Axon Records Training Lead

Customer Support Specialist

Zipwhip
Seattle
1 week ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

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