Seattle Tech Jobs and Startup Jobs

13

Customer Technical Support Specialist

Limeade
Bellevue
1 day ago
+23
You will perform enterprise customer service & support for a cutting edge web service. You will troubleshoot admin issues, foster a positive online community for our members, interact with customer representatives, and work with our product development team to turn customer pain into customer delight (in a scalable way).

Software Support Technician - Tier I

BarTender® by Seagull Scientific
Bellevue
2 days ago
+15
First point of contact with customers over email, chat and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to documentation and Knowledge Base. Above all, provide a World-Class customer experience.

Tier 3 Support Escalation Engineer

Smartsheet
Bellevue
2 days ago
Tier 3 Escalation Engineers will be the SMEs (subject matter experts) on the Support team for the Core and Premium Smartsheet application, the Smartsheet API, and our various apps & integrations. This is a highly technical role that requires a heightened sense of urgency, ability to follow processes and deal with ambiguity when new scenarios arise, and recognize critical situations and engage the right right resources to resolve.Successful individuals in this role will enjoy researching and documenting known workarounds as well as reproducing issues. This position requires a highly motivated individual who operates independently and thrives on solving Smartsheet’s toughest problems for our customers. This role will report to the Manager, Global Support Escalations and can work remotely, or in our Bellevue or Boston offices.

Help Desk Technician

Infrastructure Engineer

UiPath
Bellevue
3 days ago
+32
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Product Consultant Support

Customer/Technical Support Manager

Zipwhip
Seattle
3 days ago
+29
The team is seeking a seasoned Technical Support Manager with coaching and leadership experience working in a technically-oriented, fast-paced environment. Strong candidates will have a proven track record of effectively leading high-quality support teams, strong people skills, effective people relationships management, meeting team KPIs and collaborating to solve complex technical support problems, all while putting customers first. 

Customer/Technical Support Specialist

Zipwhip
Seattle
3 days ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Support Engineer

98point6
Seattle
5 days ago
+19
As a support engineer, you will design and implement key pieces of our corporate IT infrastructure, implement security controls in our corporate network and support 98point6 employees. You will work with modern tools to manage systems dealing with health data protected under federal regulations. In addition to supporting employees in corporate office, you will also participate in the clinic support rotation where you will respond to urgent and non-urgent technical issues from 98point6 board-certified doctors working in 24x7 virtual clinic.

Axon Records Training Lead

Axon
Seattle
5 days ago
+43
Our mission is to protect life. We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. In the next 10 years, we’ll triple the amount of time officers can spend serving their communities. In the next 20, we’ll eliminate paperwork in policing so that officers can focus on what matters. And in the next 50 years, we’ll make the bullet obsolete. It’s a big mission, but it’s one we’ll

Technical Account Manager

Auth0
Bellevue
6 days ago
+19
The Technical Customer Success Manager (T-CSM) scales across a broad number of customers in our SMB and mid-market segments to ensure customers move to and remain in healthy productive use of the Auth0 platform. T-CSMs apply their expertise in development and IdAM solution architecture to help customers integrate and continue to mature their adoption of Auth0. This will be achieved through an approach of both depth (1:few) and breadth (1:many) activities.

Developer Support Engineer

IT Desktop Support Engineer

PitchBook
Seattle
1 week ago
+17
PitchBook is looking for an IT Technician / Desktop Support Engineer. You will join our IT Operations team and will be responsible for day-to-day support of our laptops, desktops, printers, servers, network infrastructure, and all other technical hardware used at our multiple offices. In this role, you will also be responsible for performing all other technical or non-technical troubleshooting tasks that the company may need. This is an entry level position; the perfect candidate is a great problem solver and is passionate about IT systems and the people who use them. On-call, after hours support will be required on occasion. This is a great opportunity to join a growing and dynamic company and use technology to drive key business initiatives. If interested, please apply immediately with your resume. We look forward to hearing from you!

Associate Application Support Consultant

Icertis
Bellevue
1 week ago
+18
The Associate Application Support Consultant/Engineer role belongs in the Icertis Customer Success unit and involves working closely with Customer, Customer Support and Customer Advocacy teams. This role is responsible for providing Level 2 support and establishing a higher touch in all technical and operational support aspects of Icertis relationship with its customers. The primary focus is on increasing customer satisfaction and adoption. Tasks associated with this role are:

Desktop Support Specialist

TUNE
Seattle
1 week ago
+27
Providing local and remote technical support to office staff. Managing on-boarding of new staff. Managing IT asset tracking. Grant and revoke access to applications. Assist users with passwords and 2-factor authentication. Work with vendors to resolve technical problems. Assist in evaluating and implementing new technologies.

Support Engineer

Stripe
Seattle
1 week ago
Interact with users by email, IRC (up to half your week), and potentially face-to-face. Gain unique insights into how engineers building the newest or most interesting businesses make use of Stripe. Optimize our internal and external documentation for subscriptions, Checkout, and a host of other products. Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of Stripe better.

Seattle Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Seattle
LOCAL GUIDE
Best Software Engineer Jobs in Seattle
LOCAL GUIDE
Best Data Science & Analyst Jobs in Seattle
LOCAL GUIDE
Best Sales Jobs in Seattle
LOCAL GUIDE
Best Marketing Jobs in Seattle
LOCAL GUIDE
Best Design Jobs in Seattle
LOCAL GUIDE
Your Guide to the Seattle Startup Community
LOCAL GUIDE
Top Seattle Startup Funding Rounds
LOCAL GUIDE
Best Benefits at Seattle Tech Companies
LOCAL GUIDE
Women in Seattle Tech
LOCAL GUIDE
Coolest Tech Offices in Seattle
LOCAL GUIDE
Your Guide to Software in Seattle