Seattle Tech Jobs and Startup Jobs

17

Developer Support Engineer

Auth0
Bellevue
14 hours ago
+31
Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues in a timely fashion operational management of support tickets. Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices. Collaborate with other departments in the company to achieve customer satisfaction.

IT Support Specialist

Limeade
Bellevue
17 hours ago
+23
Providing exceptional IT Support is a critical role in our company’s success.  We’re looking for an IT professional with an eye on professional development to help us optimize and grow our support capabilities.  This is a great opportunity in an explosive growth, market-leading engagement and wellness SaaS company. You will be working with another IT Support Specialist on our ITOps team. 

Support Engineer

98point6
Seattle
23 hours ago
+19
In this role, you will have the opportunity to learn and be mentored by a group of experienced support engineers as you work alongside them. You will support key pieces of our corporate IT infrastructure, maintain security controls in our corporate network and assist 98point6 employees with day-to-day technical issues. You will work with in-house and vendor provided tools to manage systems dealing with health data protected under federal regulations. In addition to supporting employees in corporate office, you will also participate in the clinic support rotation in a shadow role where you help respond to urgent and non-urgent technical issues experienced by 98point6 doctors working in the virtual clinic.

Services and Support Engineer

Skilljar
Seattle
1 day ago
+19
Skilljar is seeking a versatile and proven technical services professional to join our rapidly growing team. This person will serve as a dedicated technical resource to Skilljar’s Customer Success team. As part of a small team, you’ll have a unique opportunity to work across many skill sets. We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.

Contract Helpdesk Technician (part time)

ExtraHop
Seattle
1 day ago
+52
The ideal candidate would be someone who is somewhat familiar with using a Mac, light computer peripherals setup, and happy to meet and interact with new people on a weekly basis. Experience with Google Suite, elevated experience with Mac and light troubleshooting experience are unrequired pluses. We expect to see between 4 and 8 new hires on a weekly basis. On average, we see around 6 a week. We would be looking to find someone available during the day (generally between 9am and 4pm, though Tuesdays would start at 8am). They would specifically need to be available on Tuesdays, and we would ideally like to find someone who could come in on Thursdays and Fridays as well, although those days are less set in stone. 

Support Manager, APAC

Support Engineer (Night & Weekends)

Senior Support Engineer (multiple roles)

Support Engineer (multiple roles)

Load 1 more jobs5 jobs at ExtraHop

Technical Support Specialist

Zipwhip
Seattle
1 day ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Manager, Information Technology

Expedia Group
Bellevue
2 days ago
+15
As a technical manager, you will lead the engineering team tasked with bringing premier content collaboration experiences which improve the daily lives of our users, enabling them to excel at their role, and successfully achieve shared business goals. We are passionate and committed in our dedication to provide excellent tools; establishing a robust, reliable suite of applications and services.  Our Team members take a long term view for solutions, with a solid focus on automation and scalability. You take the initiative, and take ownership to work issues to completion while remaining organised, consistent and calm under pressure. You enjoy working in a dynamic flexible environment with constant change and have the ability to express complex ideas to team members who have a variety of technical backgrounds.

Supervisor, Tech Operations Support

Mission Critical Support Engineer

UiPath
Bellevue
3 days ago
+34
Manage and resolve escalated issues logged by internal stakeholders. Troubleshoots product and configuration related problems, tracing and identifying possible faults. Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs. Manage crisis situations that may involve technically challenging issues and diverse audiences. Liaison with other internal teams for triage and resolution of critical issues.

Software Support Technician - Tier I

Seagull Scientific
Bellevue
4 days ago
+32
Be the first point of contact with customers over email, chat, and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to the documentation and the Knowledge Base. Above all, provide a World-Class customer experience.

Help Desk Analyst

PayScale
Seattle
5 days ago
+28
Company Description Paying the right way, getting paid what you’re worth — it’s complicated, and it matters. Compensation used to be a dark art. Not anymore. PayScale helps employers and their employees understand the right pay for every position and effectively communicate about compensation.  PayScale pioneered the use of big data and unique matching algorithms to power the world’s most advanced compensation platform and continues to be the

Software Support Representative - Tier I

Seagull Scientific
Bellevue
1 week ago
+32
You are a strong team player who appreciates excellence, who is passionate about their work and fair in their interactions with people. Even though it is free, we consider our technical support to be a vital part of the product we sell, and we want it to be the best. You are a self-motivated, hardworking professional who is dedicated to outstanding customer support, and are eager to learn new technical skills to make a real difference in a growing, international company.

IT Technician

IllFonic
Seattle
1 week ago
As an IT Technician at IllFonic, you will work within a team responsible for the end user experience of the employees. You will be supporting your co-workers with their computer systems and applications while performing both proactive and reactive maintenance on company assets. The role requires the ability to interface professionally with peers in addition to managing the IT infrastructure. Additionally, your unique ability to translate issues into easy to understand summaries is highly desired, which is something that could really benefit the company.

Technical Support Engineer

Outreach
Seattle
1 week ago
+38
As a member of the Technical Support Engineering Team, you are the proactive front line and face of Outreach. You interact with our customers daily and make them better at what they do while improving our product. Being a Technical Support Engineer will require you to come up to speed on the product quickly. You will work with customers to ensure they experience the full power of our tools, providing training/adoption and working across teams to better our product.

Tier 3 Software Support Engineer

Avalara
Seattle
1 week ago
+21
The Technical Support Engineer is responsible for acting as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customer base and internal Avalara departments for CertCapture, AvaTax and all related Connectors. This involves working directly with customers, responding to email requests in a timely manner, working closely with Avalara engineers to resolve issues, as well as participating in engineering and product management meetings.

Technical Account Manager

Partner Technical Account Managers (P-TAM)

Business Analyst, Customer Operations

Limeade
Bellevue
1 week ago
+23
The Business Analyst (BA) will be responsible for setting direction, providing technical support, and analyzing and documenting Limeade’s Customer Operations business software. This includes identifying business requirements, coordinating with implementation of system changes, providing functional system support, and interfacing with Customer Operations, Sales Operations, Customer Success, and Training groups to ensure effective solution adoption. This person will help guide our business efficiency and scalability by improving processes, tools and services. The BA will actively engage with customer and internal stakeholders to solve business problems and improve pre-existing process, software, and technology solutions. The BA is responsible for devising and capturing customer requirements and specifications, formulating ideas for improvement, verifying software is meeting customer and business objectives and establishing metrics for success as it relates to tool and process change and development.

Tech Support Representative

Pushpay
Redmond
1 week ago
+17
In order to maintain a high level of Customer Care, the Team is dedicated to our customers above and beyond the expected measures. The perfect candidate is someone who can be fiercely loyal to our customers and end-users, their needs, and their expectations. Among the many duties the Support Team carries out, the core of what we do is create a culture that turns the Support process into a win/win for our company and the customer. This role reports to the Manager of Customer Care.

Jr. Technical Account Manager

doxo
Seattle
2 weeks ago
+23
We’re a rapidly growing startup looking for a Technical Account Manager to provide exceptional customer service and support to doxo’s Provider (B2B) customers, and, to help develop and grow a B2B support organization in a key part of the business. This role provides support to clients through email and phone, and supports the overall B2B organization. This role is responsible for ongoing process improvement/documentation, reporting, data analysis, and general technical support. Experience with helpdesk ticketing systems (Zendesk, etc.) and documenting customer support requests while appropriately triaging incoming requests as necessary.

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