Seattle Tech Jobs and Startup Jobs

29

Customer Success Enablement Manager

Smartsheet
Bellevue
5 hours ago
The ideal Customer Success Enablement Manager will work to develop customer-facing programs that enable the Customer Success team to execute effectively in the areas of user engagement and drive customer advocacy. The successful candidate will establish a working rapport with all areas of the organization and help ensure a strong customer experience.

Director of Customer Obsession

Senior Customer Success Manager

Customer Success Manager

Client Development Manager (Account Executive)

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Senior Account Manager

Akvelon, Inc.
Bellevue
1 day ago
Akvelon is a rapidly growing software engineering company. With over 800 employees (and counting) across ten offices from Seattle and California to Europe, Akvelon is a premier provider of software engineering services to many high tech companies such as Microsoft, HP, T-Mobile, F5, and many others. Akvelon is further expanding our business development capability to help drive our continued growth in the Greater Seattle Area. We are looking for a

Customer Success Tools Administrator

Auth0
Bellevue
3 days ago
+38
We are seeking a tools Administrator for our Revenue Operations team. Revenue Operations supports customer-facing teams including sales, customer success, professional services, marketing, and technical support. You will work on a wide range of projects to take Auth0’s tech stack to the next level by expanding its capabilities and plugging in other tools for success. You will be responsible for a project list and must prioritize to maximize time spent on the most valuable efforts. You’ll enjoy flexibility in where and when you work and will be measured on your output, not the number of hours you sit in a chair. This role will be located our Bellevue, WA office or it could be someone who is remote (US please).

Account Development Representative

Customer Success Manager

Skilljar
Seattle
3 days ago
+23
Skilljar is seeking an experienced Customer Success Manager to join our growing Customer Success team. The Customer Success department at Skilljar goes above and beyond to ensure our customers are successful. In this role, you will leverage your technical and account management skills to help mid-market and enterprise clients achieve their business goals. We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.

Senior Merchant Services Manager

Pushpay
Redmond
3 days ago
+35
Merchant Services Support Analyst will work with our customers throughout their entire Pushpay partnership, initially assisting our sales teams with the collection and pre-screening of documentation. Merchant Services Support Analyst is then responsible for providing basic underwriting support, on-boarding, setup and testing of newly approved accounts. Once a customer is live, the Merchant Services Support Analyst performs ongoing account maintenance including data cleaning, support of risk and compliance functions as well as phone and ticket support.

Merchant Services Support

Pushpay
Redmond
3 days ago
+35
Merchant Services Support works with our customers throughout their entire Pushpay partnership, initially assisting our sales teams with the collection and pre-screening of documentation. Merchant Services Support are then responsible for providing basic underwriting support, onboarding, setup and testing of newly approved accounts. Once a customer is live, the Merchant Services Support performs ongoing account maintenance including data cleaning, support of risk and compliance functions as well as phone and ticket support.

Technology Consultant - Customer Experience

Qualtrics
Seattle
3 days ago
+48
Qualtrics is seeking a full-time Technology Consultant who can ensure our clients are lifetime Qualtrics champions. If you have Bachelor’s degree in Computer Science or Information Systems, have 1-4 years of experience at a SaaS company, are proficient with HTML/CSS and Javascript, are a superb communicator and problem-solver, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Engagement Manager - Customer Experience

Customer Success Scale Associate - Enterprise

Director of Customer Success

Karat
Seattle
3 days ago
+30
Customer Success delivers the solution and expertise that makes it possible to transform a hiring process into a competitive advantage. Our solution is both repeatable and consultative and is based on building trusted, long-term partnerships. As our Head of Customer Success, you will be responsible for leading our team to deliver value directly to our clients while also building out a best-in-class playbook for Customer Success.

Senior Operations Specialist - Brokerage

Convoy
Seattle
3 days ago
+34
Managing a local marketplace, balancing supply and demand at a lane & corridor level. Prioritizing, pricing and marketing shipments on a tight schedule. Working directly with carriers in real time to match shipments at the best rate to the market. Sourcing, developing and managing expectations for Carriers. Problem solving on the front lines of your marketplace for real-time shipments; coordinating customer shipment needs between external and internal teams. Troubleshooting logistical issues, and execute on contingencies based on circumstances. Supporting new geographic, program & freight expansion initiatives. Understanding, tracking and communicating marketplace health. Occasionally working outside your own marketplace.

Senior Claims and Insurance Specialist

Operations Specialist - Brokerage

Operations Specialist

Renewal Specialist

Outreach
Seattle
3 days ago
+39
This role acts as a key contributor on our customer success team that will drive renewal and retention rates while working to make our customers successful. This role will be a key contact point for our customers as well as a role that helps build our process and procedures around renewals. The spirit of the role is to actively communicate so our customers can plan their growth and consumption with Outreach. It’s also a critical role inside of Outreach to understand trends in renewal activity and how to drive success. This role will be focused on the closed loop process of the subscription renewal. This individual will assist the Sales and Finance team—you’ll quote, revise, report and close renewal opportunities. Your ability to drive business processes, manage heavy transaction workloads with a keen attention to detail, and build automation into our workflow will enable the team to secure more revenue prior to the subscription expiration date ultimately removing the risk of churn.

Manager, Corporate Customer Success

Manager, Customer Success - Scale

Customer Success Manager, Enterprise & Strategic Accounts

Customer Success Manager, Scale

Customer Success Manager

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CRM Administrator

Snap! Raise
Seattle
3 days ago
+30
Serve a central role in user creation, system integration, and access enforcement. Create and maintain internal documentation and records related to HubSpot. Educate internal and external stakeholders about HubSpot capabilities and functions. Maintain data accuracy, data confidentiality, and data integrity. Create and report metrics by monitoring, measuring, and analyzing data by salesperson, team, and territory. Present data to appropriate stakeholders. Execute cross-functional and cross-departmental projects for integration of different product releases and features. Collaborate with departments to integrate other business tools and applications.

Customer Success Manager

Snap! Raise
Seattle
3 days ago
+30
Snap! Raise is the nation’s leading technology platform for school, team, and club fundraising across the United States. We started this company by making a difference in our communities, right here in our own backyard. We are looking for a Customer Success Manager to join our growing team at our South Lake Union office. The Customer Success Manager will work directly with our external Market Development Managers to support group leaders across the country to help them realize and exceed their fundraising goals.

Customer Success Specialist

New Engen
Seattle
3 days ago
+39
New Engen is looking to expand our Portfolio Management team within our fast-growing Customer Success department. We are looking for eager learners who own an innate knack for process development and want to be part of the driving force in standing up a critical new org within New Engen. As a Customer Success Specialist, you will work on a team responsible for managing our diverse portfolio of SaaS (software-as-a-service) partners and helping to shape their approach to software-supported, performance marketing.

Client Support Engineer

Curalate
Seattle
3 days ago
+19
As a Client Support Engineer (CSE) at Curalate, you will work directly with over 1,000 of the world’s most loved brands to troubleshoot and resolve complex technical issues, consult clients on a wide range of technical questions, and carry out operational work requests on their behalf. Client Support Engineers work cross-functionally with internal teams to drive strategic initiatives within our organization! This is a great opportunity to work hands on with clients and bridge the gap from end-user to product while flexing your technical muscle.

Associate Client Support Engineer

Curalate
Seattle
3 days ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

Customer Success Associate

PitchBook
Seattle
3 days ago
+47
As a Customer Success Associate you will be responsible for identifying, qualifying, and scheduling product demonstrations between client non-users and PitchBook Account Managers. CSA's will work closely and collaborate with Account Managers to strategically target opportunities for growth within the PitchBook client base. The CSA will develop a deep knowledge of the accounts they support, their client's industry/sector as well as their business needs to drive revenue growth for PitchBook.

Customer Success Manager, Middle Market

Healthcare Customer Service Leader/Supervisor

Accolade
Seattle
1 week ago
+50
Company Description Accolade at a glance… Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade

Manager, Customer Success Operations

BitTitan
Bellevue
1 week ago
+39
About BitTitan  BitTitan empowers IT professionals to properly assess, deploy, and manage technology solutions in a cloud-first world. We have successfully delivered IT software solutions to more than 6.5 million end users across 31,000 customers in 155 countries. We share a global commitment to providing our customers with agile tools that meet the needs of active managed services providers. Our mission is to build a platform where businesses

Client Success Manager, Key Accounts

PayScale
Seattle
1 week ago
+28
What You Do: As a Client Success Manager (CSM) you will partner with clients in your assigned book of business; responsible for retention/renewals, upsells and overall value for their subscriptions. You work directly with clients to maximize their user experience; engage clients from post-sale through renewal, making sure the customer is moving forward toward their own business goals at each step. You're successful in this role because you have a high degree of curiosity and a willingness to stretch, learn, develop and (at times) be uncomfortable. Must be willing to travel up to 5%.

Vice President - Premium Support, North America

Icertis
Bellevue
1 week ago
+18
Icertis, the leading enterprise contract management platform in the cloud, solves the hardest contract management problems on the easiest to use platform. With Icertis, companies accelerate their business by increasing contract velocity, protect against risk by ensuring regulatory and policy compliance, and optimize their commercial relationships by maximizing revenue and reducing costs. The AI-infused Icertis Contract Management (ICM) platform

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