1 month ago
Evaluate, qualify and direct incoming leads, gathering information and following up with appropriate decision makers.
Answer phone, web, chat, and social media inquiries, follow up on webinar and conference leads, and pull deals through the pipeline.
Facilitate customer engagements; helping connect customers to the right internal and external resources to follow up and close deals.
Research outbound leads, finding the right contact people and following up appropriately.
Know our products, competitive landscape and sales pitch to deliver the right messaging to the right audiences.
Keep CRM up to date with accurate and detailed information, managing deals and keeping the team up-to-date.
Look for and implement improvements to sales processes, tools, and materials.