Operations Jobs in Seattle | Built In Seattle

Operations Jobs in Seattle

110

Tier 2 Customer Support Specialist (2nd Shift)

Shiftboard
Seattle
19 hours ago
Use logic and skills/training to properly perform software troubleshooting. Analyzes root causes and resolves issues. Respond to customer requests escalated from Tier 1 customer support and provide guidance on complex customer issues. Answer technical questions, solve technical problems, and suggest appropriate workarounds. Resolve customer service issues and skillfully manage complex customer service problems. Manage customer expectations and experience in a way that results in high customer satisfaction. Consistently meet and maintain department standards and goals. Define and describe technical best practices. Configure and customize new Shiftboard sites and understand and configure interfaces to third-party applications. Guide new customers through a tailored implementation process. Develop and maintain strong relationships with associates and clients to ensure maximum satisfaction and retention levels. Become an expert in the features, benefits, and implementation of Shiftboard.

Customer Success Associate

Smartsheet
Bellevue
1 day ago
Smartsheet is looking for a proven Customer Success Associate to manage a set of small to medium sized accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a

Systems Engineer

Strategic Customer Success Manager

Compliance Manager

Customer Success Manager

Client Development Manager

Senior Manager of Service Desk

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Corporate Network Engineer

Dropbox
Seattle
1 day ago
As a Senior Network Engineer, you will work with the Dropbox CorpNet team and partner with the greater CorpEng organization to deliver a high quality network and corporate network experience. You will be responsible for the day to day operations, design and implementation of the corporate network. As a Senior Network Engineer you will help lead the Dropbox network into its next phase of success by developing and scaling new and existing technologies aimed at helping securely connect Dropboxers no matter where they’re located. 

Business Admin

Yesler Inc.
Seattle
1 day ago
+16
Projectline is looking to add a contract Business Administrator to work with one of our largest tech industry clients in Bellevue, WA. Do you see yourself as organized, dedicated, and operational focused? Do you have experience supporting executives and leadership teams to drive their business forward? If so, this Business Administrator role could be the one for you. In this position you would be coordinating and supporting a group of dynamic marketing executives supporting their day-to-day. Does this sound interesting to you? Read on!

Optical Engineer - Customer Success

Zemax
Seattle
1 day ago
As an Optical Engineer at Zemax, you will provide technical support across a broad range of applications and optical systems and interact with engineers and scientists who are the foremost experts in their fields. You will have a passion for problem solving and working closely with other people. Ideal candidates will be outgoing, enthusiastic, be able to climb the learning curve quickly, and have an extensive knowledge of optics.

Senior Manager, Customer Experience

Seattle
1 day ago
Who we are: Rover.com connects pet parents with the nation’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they

Senior Manager, Customer Operations (Training, Qua…

Seattle
1 day ago
Who we are: Rover.com connects pet parents with the nation’s largest network of pet sitters and dog walkers. On Rover, pet parents can easily discover, book, and manage personalized care for their dogs including pet sitting, dog walking, and doggy day care. Founded in 2011 on the belief that everyone should have the opportunity to experience the unconditional love of a dog, Rover improves and simplifies life for pet parents and the dogs they

Associate

Lighter Capital
Seattle
1 day ago
Lighter Capital is a Seattle based fintech company that has created a new fundraising path for early-stage tech companies. Our transparent, data-driven, tech-enabled process provides entrepreneurs revenue-based financing quickly without making them give up equity or board seats. We work with hundreds of visionary start-up CEOs each year and our products are truly disrupting the start-up finance industry.  We are growing and looking for an Associ

Office Manager

Sift Science
Seattle
2 days ago
+19
Office Management: You’re the first point of contact for all Seattle Sifties, as well as for guests. Manage all direct-source daily catering (currently lunch and dinner) and snack order process. Proactively monitor food, drink and office supplies so all items are available and reordered when running low. Keep a clean and tidy office so that it always remains in a presentable state while being the point of contact for Janitorial and Facilities needs. Be the point of contact for A/V set up and troubleshooting, particularly for daily AV needs, streaming All Hands and onsite interviews. People Operations: Plan and organize inclusive monthly office happy hours, quarterly Engineering MeetUps, and adhoc small team parties within budget. Coordinate with the recruiting team to streamline hiring and onboarding processes to provide a best-in-class experience for new Sifties in Seattle. Meet and greet candidates who visit the Seattle office for onsite interviews and help manage the onsite interview process when needed. Administrative Assistance: Sync with Seattle managers each week to streamline meetings, interviews and events. Assist with Seattle team travel & logistics, motivating and helping locate cost effective travel for SF-based company wide events.

Technical Enterprise Architect

Funko
Seattle
2 days ago
This position will provide technical leadership across our entire suite of software and systems. The person in this role will lead the Enterprise Resource Planning (ERP) selection process, technical designs, recommendations and implementations. This role requires deep hands-on experience providing technical solutions. While this role has a focus on ERP, this position will provide leadership and expertise across other core systems and platforms.

Senior Customer Success Manager

TINYpulse
Seattle
2 days ago
+16
As Senior Customer Success Manager you will be responsible for working with and ensuring the long term success of our enterprise customers. In this role you will have the opportunity to partner as a strategic advisor to those customers through gaining a deep understanding of their businesses and being their go to resource. This role will be based out of our new Seattle office.

Account and Talent Manager

Yesler Inc.
Seattle
2 days ago
+16
In this role, you'll be able to apply your entrepreneurial mindset to business development, tap into your natural networking instincts, and help our consultants succeed at their own careers and with their client assignments. Please bring your leadership experience, sense of humor, and sharp ideas to Projectline! We'll have a good time together. We promise.

Customer Support Specialist

Leafly
Seattle
2 days ago
+12
Compile feature requests from customers for future development. Monitor Leafly Pickup orders and triage late orders. Identify, drive and support miscellaneous projects as needed. Knowledge of cannabis and the cannabis industry (preferred but not required). Ability to maintain a positive demeanor under stress, and roll with the punches. Ability to multi-task and resolve issues in a fast-paced environment. Spanish or French language skills are desirable.

Regional Director, Corporate

Instructure
Seattle
2 days ago
Build strong relationships utilizing value-based selling skills.   Use your extensive sales experience and consultative selling skills to initiate long-standing relationships with prospective customers.   Cultivate mutually beneficial relationships with strategic partners.   Maintain accurate and timely customer, pipeline, and forecast data.   Provide value-added counsel to customers as a trusted advisor creating awareness and demand for Instructure products.   Manage all internal databases and account update tools.   Report out weekly to sales management on project, business and relationship status.

Onboarding Account Manager

Sprout Social
Seattle
2 days ago
+19
Sprout Social is looking for highly driven, outgoing and tech-savvy Onboarding Account Managers to onboard and train new customers. As an Onboarding Account Manager, you will help clients extract the full value of Sprout Social during the beginning of their journey with us. You are passionate about customer success and always put the customer first. You can handle a high volume of communication, prioritize multiple methods of communication at the same time, and never sacrifice the customer experience. You pride yourselves on being organized, detail-oriented, and empathetic.

Executive Assistant

Chef Software
Seattle
2 days ago
+15
Chef Software is searching for an Executive Assistant to work with the CFO, CMO and one additional executive. This poised and polished Executive Assistant practices outstanding effective communications, unquestionable discretion and confidentiality. They exert independent judgment in the planning, prioritization, and execution of strategic projects, tasks, demands, and assignments that support both internal and external stakeholders.

Account Manager, SMB

PitchBook
Seattle
2 days ago
+17
Acts as the go-to product expert for a dedicated portfolio of clients to ensure they derive value from the PitchBook platform; Onboards new users and conducts training sessions designed to meet the individual business needs of each client; Reviews customer health and usage data to identify opportunities to improve adoption; Proactively goes above and beyond to ensure client satisfaction throughout the entire client lifecycle; Manages the renewal and upgrade process with each of their assigned accounts;  Has great verbal and written communication skills with a keen eye for detail; Has an appreciation for the PE / VC marketplace and the ability to learn, comprehend, and demonstrate, why and how each of our client types engages with our product and our data; Ideally will have at least two (2) years of account management experience; Has experience with Salesforce or other CRMs; Proficient in Microsoft Suite, specifically Excel and PowerPoint. Has a BA/BS degree.

Manager, IT Security

ServiceNow
Kirkland
2 days ago
+24
Lead, mentor, and manage a security team responsible for researching, developing, implementing and supporting company-wide security initiatives. Manage and maintain enterprise security systems and technology. Manage initiatives to design, configure, implement and test strategic security system solutions to address complex technical and business requirements. Develop security designs for complex, multi-platform systems. Partner with leaders across the company to ensure that corporate information security projects receive appropriate prioritization and resources. Document and maintain information related to the information security program. Collaborate with ServiceNow’s leadership teams, prioritizing tasks as necessary. Serve as technical leadership for large, complex projects using cross-functional teams. Maintain quality service by following organization standards.

Manager, IT Practice (ITOM, ITAM, ITBM) - Solution Consulting

Strategic Sourcing Manager, IT Infrastructure & Cloud Services

Advisory Solution Architect, ITOM Practice

Senior Storage Infrastructure Engineer

Senior Solution Consultant

Advisory Solution Consultant, Customer Service Management

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Global Alliance Director

Bellevue
3 days ago
The Global Alliance Manager will recruit, develop and lead global technology alliance partnerships to drive incremental revenue. The Global Alliance Manager will develop, maintain and execute business plans with key metrics focused on revenue results from the partnerships - including strategy and actions to drive revenue growth through go-to-market initiatives, technology integrations and innovation solution offerings. The Global Alliance Manager will lead all aspects of relationship management between the partner and UiPath, to include ensuring executive sponsors are established by both organizations and that regular and relevant contact is performed to review business performance of the partnership. Prior experience working with senior management of technology partners with a focus on selling and delivering complementary solutions and/or services is highly desirable.

Partner Success Manager

Bellevue
3 days ago
Your broad responsibilities include, executing against the partner Go To Market strategy in your region, establishing business and technical relationships, even managing day-to-day interactions to build long-term business opportunities. Your goal will be to help partner maximize UiPath adoption, reach complete maturity/independence and business value to UiPath customers.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $38,700
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $56,214
Min: $38K
Max: $98K
Desktop Support $57,500
Min: $39K
Max: $90K
Sales Operations Analyst $61,667
Min: $43K
Max: $73K
Operations Associate $62,400
Min: $46K
Max: $81K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $82,643
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $94,300
Min: $66K
Max: $130K
Senior Business Analyst $97,925
Min: $73K
Max: $114K
Customer Support Manager $105,500
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $122,250
Min: $105K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

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