Operations Jobs in Seattle

69

Executive Assistant

Expedia Group
Seattle
3 hours ago
+15
Responsibilities for this position include the ability to partner with the executive team and other Executive Assistants to create a seamless support environment. This role requires someone who can think and plan ahead to handle multiple concurrent requests appropriately and manage time effectively.

Manager, Information Technology

Oracle Functional Analyst II

Manager II, Central Operations

Sr. Network Engineer

AEM CMS Administrator

Manager, Field Operations

Director, Operational Excellence

eCommerce Marketing Manager

Load 5 more jobs9 jobs at Expedia Group

Software Support Technician - Tier I

Seagull Scientific
Bellevue
18 hours ago
+32
Be the first point of contact with customers over email, chat, and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to the documentation and the Knowledge Base. Above all, provide a World-Class customer experience.

Client Success Manager

Subsplash
Seattle
18 hours ago
+34
As a Client Success Manager, you will report to the Manager of the Client Success Team. The CSM's primary goals are to delight clients, increase retention, and increase recurring revenue through the adoption of Subsplash services by strategically consulting, strengthening relationships, staying informed and educating clients on industry knowledge, and helping clients maximize their investment in Subsplash through fuller utilization of our platform. If you like collaborating with awesome people, making their day better, and quoting episodes of The Office, this role is probably the right fit for you!

Healthcare Navigator/ Customer Service

Accolade
Seattle
18 hours ago
+39
Understanding our clients’ needs by being an active listener and communicator. Operate from a perspective of truly caring about our clients and creating value for them. Ability to listen, talk, and type all at once through multi-channel communications. Be available when clients need us.

Space Planning Coordinator

Smartsheet
Bellevue
18 hours ago
Smartsheet is looking for an experienced Facilities Planner to support our two growing offices in Bellevue. This role requires strong technical aptitude, enterprise support experience, and most of all, a strong customer-first attitude. The successful candidate must be exceedingly proactive, well organized and have the ability to remain driven and effective when faced with ambiguity. This position requires the ability to remain flexible, resourceful and efficient while maintaining a high level of attention to detail. Smartsheet is a fast-growing, award-winning Collaborative Work Management SaaS company.

Helpdesk Technician

Senior Site Reliability Engineer - Network

Senior, Compliance and Corporate Security

Client Development Manager

Manager of Customer Success

Tableau Administrator

Customer Success Manager

Administrative Assistant - Engineering

Load 5 more jobs9 jobs at Smartsheet

Technology Consultant - Customer Experience

Qualtrics
Seattle
18 hours ago
+45
Qualtrics is seeking a full-time Technology Consultant who can ensure our clients are lifetime Qualtrics champions. If you have Bachelor’s degree in Computer Science or Information Systems, have 1-4 years of experience at a SaaS company, are proficient with HTML/CSS and Javascript, are a superb communicator and problem-solver, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Partner Success - Strategic Program Manager

Customer Success Manager (MBA) - Seattle

Network Engineer

Engagement Manager - Customer Experience

Customer Success Scale Associate - Enterprise

Global Operations Manager - Digital Experience

IT Analyst

Load 4 more jobs8 jobs at Qualtrics

Customer Support Manager

Zipwhip
Seattle
18 hours ago
+34
We are looking for a Customer Support Manager that could help us ensure that every one of our customers has an excellent experience while using Zipwhip products and services. We are seeking someone who will advocate for a customer-centric support approach and share our company DIRECT values. The ideal candidate will be a self-starter, effective people relationship management, problem-solver and independent thinker who has experience earning the trust of senior stakeholders to implement change.

Senior Claims and Insurance Specialist

Convoy
Seattle
18 hours ago
+29
This position is in the Quality and Compliance organization. Quality and Compliance is critical to Convoy's success and its plays a role in every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

IT Applications Manager, Workday Financials

Director, Asset Operations

Executive Assistant

Director of Strategic Supply

AV Systems Engineer

Billing Operations Specialist

Senior Leader - Real Estate and Workplace

Operations Services Team Lead

Sr. Internal Events Specialist

Manager, Operations - Brokerage

Service Desk Technician

Weekend Manager, Operations

Load 9 more jobs13 jobs at Convoy

Training Manager - Customer Education

Outreach
Seattle
18 hours ago
+38
Managing day-to-day training operations. Collaborating with Customer Success and Professional Services to deliver training in all phases of the Post-Sales lifecycle. Consulting with Customer-based Enablement teams on how to best enable their teams. Monitoring resources to ensure training capability grows with demand. Hiring / Onboarding (Training) new team members as needed. Engaging Partner Training Services to help scale training offerings. Mentoring and Coaching team members . Partnering with Instructional Designers to develop new training material and enhance existing content (such as a Train the Trainer program). Implementing tools and methodologies to streamline intake and delivery. Gathering activity data, such as feedback and attendance . Monitoring and Reporting on training activities to leadership.

Field Enablement Director

Support Manager, CSR

VP, Customer Success Strategy and Program Management

Renewal Specialist

Customer Support Representative

Client Engagement Manager, Scale

Manager, Customer Success - Scale

Customer Success Manager, Scale

Executive Assistant

Technical Support Engineer

Premier Support Engineer

JIRA Administrator

Load 9 more jobs13 jobs at Outreach

CRM Administrator

Snap! Raise
Seattle
18 hours ago
+30
Serve a central role in user creation, system integration, and access enforcement. Create and maintain internal documentation and records related to HubSpot. Educate internal and external stakeholders about HubSpot capabilities and functions. Maintain data accuracy, data confidentiality, and data integrity. Create and report metrics by monitoring, measuring, and analyzing data by salesperson, team, and territory. Present data to appropriate stakeholders. Execute cross-functional and cross-departmental projects for integration of different product releases and features. Collaborate with departments to integrate other business tools and applications.

Customer Support Specialist

PitchBook
Seattle
18 hours ago
+47
The Customer Support Specialist will support CSMs (Customer Success Managers) and their accounts that are of strategic importance to PitchBook, and will work on the Customer Success team to complete various account-related requests and activities. The CSS will develop a deep knowledge of PitchBook's clients, their industries/sectors as well as their business needs.

Security Compliance Analyst

Axon
Seattle
18 hours ago
+43
Execute and mature a security assurance and compliance program to ensure program effectiveness and compliance with the information security program, security standards and other external requirements. Participate in security assessments with external security firms. Define, monitor and report on progress for security metrics. Assist others in understanding and implementing security policy objectives in ways that are cost effective and align with business objectives. Provide security input for business procedures and new projects. Participate in periodic compliance activities and manage any resulting remediation actions. Stay current on security industry trends, attack techniques, mitigation techniques, and security technologies by attending conferences, networking with peers, and other educational opportunities.

IT Applications Analyst

Rover
Seattle
18 hours ago
+29
We’re looking for an IT Applications Analyst who will play a critical role in managing Rover’s customer engagement (e.g. Zendesk, Talkdesk) and productivity (e.g. Jira, Confluence) tools. You will manage, configure, develop and enhance how these applications are used at Rover. You will also be responsible for architecting solutions, resolving technical issues, implementing new features & functionality, and leading or participating in projects requiring systems expertise for these applications. This position requires a self-motivated employee who has a strong passion for improving Rover’s customer experience and a drive for efficiency and process improvement.

Remote Overnight Trust & Safety Agent (Seattle)

Customer Service Agent, Incident Management Team (Seattle)

Trust & Safety Specialist, Incident Management Team (Seattle)

Customer Experience Supervisor, New Business Lines

Customer Service Supervisor, New Business Operations

Trust & Safety Agent - Bilingual: Canadian French (Remote)

Trust & Safety Agent - Bilingual: Canadian French

Load 4 more jobs8 jobs at Rover

IT System Administrator

Transparent Systems
Seattle
1 day ago
+29
* Work with both engineering and business stakeholders to support IT needs. * Responsible for administration of our Office 365 environment, along with a network of SSO connected cloud services. * Accountable for up-time, security, backup, and performance our office network hardware, including firewalls, switches, Wi-Fi Access Points. * Maintain IT cloud services hosted in AWS. * Own security of our network environment, including compliance initiatives. * Build out our Zoom video conferencing rooms and equipment. * Liaison for outside IT vendors and contractors. * On-board new employees; acquire, configure and deploy user laptops and workstations. * Maintain inventory and tracking of company computing equipment. * Respond to and triage all help desk support issues. * Set up Mobile Device Management solutions for automating laptop and desktop deployment.

Healthcare Customer Service Leader/Supervisor

Accolade
Seattle
1 day ago
+39
As a people leader of a team of customer engagement employees (Health Assistants) you will play a critical role leading, supporting, and coaching your team to reliably and consistently achieve our client and customer success results and create an amazing employee experience. In addition to being looked to as a cultural role model, you will work side-by-side with your team to provide daily coaching, feedback, and support to deliver an exceptional client experience, meet our performance expectations, and fuel the growth and development of your team. With a strong connection to our mission, passion for service excellence, and commitment to people development you will leverage the right balance of empathy, operations process excellence and change agility to ensure customers are delighted with every interaction with Accolade.

Clinical Supervisor of RN Care Coordinators

Accolade
Seattle
1 day ago
+39
As a Clinical (RN) people leader in our on-site telephonic based Operations team you will play a critical role in managing a team of ten Accolade Nurses to reliably and consistently achieve our client and customer success results and create an amazing employee experience. In addition to being looked to as a cultural role model, you will work side-by-side with your team to provide daily coaching, feedback, and support to deliver an exceptional client experience, meet our performance expectations, and fuel the growth and development of your team. With a strong connection to our mission, passion for service excellence, and commitment to people development you will leverage the right balance of empathy, operations process excellence, change agility and clinical expertise to ensure customers are delighted with every interaction with Accolade.

Systems Analyst

Navigating Cancer
Seattle
1 day ago
+29
You will be the technical escalation contact for clinics who are working with Navigating Cancer’s solution. You will be an agent of change for clinics moving to care management and value-based care models. You will field requests from clinics facing difficulty using Navigating Cancer features & functionality. You will be responsible for helping clinics increase the adoption of our solutions by their patients, understand the value that our software and services provide, and identify opportunities to drive increased clinic success and grow utilization of new features.

Developer Support Engineer

Auth0
Bellevue
1 day ago
+31
Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues in a timely fashion operational management of support tickets. Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations. Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices. Collaborate with other departments in the company to achieve customer satisfaction.

Account Development Representative

Sr. Regional Support Manager

Senior Manager, Strategy & Pricing

Senior Threat Intelligence Researcher

Office Manager

Associate Partner Account Manager

Load 3 more jobs7 jobs at Auth0

CS Operations Analyst

PayScale
Seattle
1 day ago
+28
What You Do: We are seeking a CS Operations Analyst to partner with teams across the organization to provide visibility into the performance of the business and provide real time data informed insights that drive value based decisions. This role will directly support executive leadership through business intelligence analysis and reporting and build a foundation of company wide data accessibility.

Senior Systems Administrator

Geocaching HQ
Seattle
1 day ago
+49
The Senior Systems Administrator’s primary focus is on designing, building, and supporting Geocaching’s systems and network infrastructure. This is achieved by strategizing, planning, and implementing hardware and software solutions to ensure optimal performance and availability of the company’s mission-critical applications. As a member of a small IT team, you will have broad IT responsibilities that span several areas of IT. You will use your expertise in a wide range of technologies to successfully support our complex enterprise environment and will mentor and coach other team members to develop their skills.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $42,071
Min: $34K
Max: $56K
Technical Support $57,955
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,750
Min: $39K
Max: $120K
Desktop Support $63,020
Min: $39K
Max: $90K
Operations Associate $64,200
Min: $41K
Max: $86K
Business Analyst $78,036
Min: $57K
Max: $102K
Client Success Manager $78,222
Min: $55K
Max: $100K
Business Intelligence Analyst $89,063
Min: $57K
Max: $115K
Operations Manager $91,713
Min: $48K
Max: $152K
Marketing Operations Manager $98,550
Min: $66K
Max: $140K
Senior Business Analyst $100,019
Min: $73K
Max: $132K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $110,176
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,111
Min: $85K
Max: $199K
Vice President of Operations $183,000
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

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