Best Operations Jobs in Seattle | Built In Seattle

Operations Jobs in Seattle


Manager, Information Technology

Expedia Group
14 hours ago
As a technical manager, you will lead the engineering team tasked with bringing premier content collaboration experiences which improve the daily lives of our users, enabling them to excel at their role, and successfully achieve shared business goals. We are passionate and committed in our dedication to provide excellent tools; establishing a robust, reliable suite of applications and services.  Our Team members take a long term view for solutions, with a solid focus on automation and scalability. You take the initiative, and take ownership to work issues to completion while remaining organised, consistent and calm under pressure. You enjoy working in a dynamic flexible environment with constant change and have the ability to express complex ideas to team members who have a variety of technical backgrounds.

Sr. Network Engineer

Manager II, Central Operations

Systems Engineer II - eIT Voice and Video

Director, Information Technology

Sr. Executive Assistant

Corporate Travel Consultant

Senior Strategic Client Service Performance Manager

Global ADM Manager

Sr. Manager, e-Commerce

Supervisor, Tech Operations Support

Global Real Estate, Regional Director, Americas

Director of Support Services

Senior Compliance Manager

Executive Administrative Assistant

Supervisor, Asset Management

Sr. IT Compliance Analyst

Manager – Commerce Compliance Operations

Manager - Commerce Business Operations

Operations Manager

Executive Assistant

Load 10 more jobs21 jobs at Expedia Group

IT Engineer

18 hours ago
Ekata is hiring a IT Engineer to join its team at downtown Seattle office. This position has the potential to convert to full-time at the end of the contract. The role will provide general administration, support, and management of back office infrastructure including directory services, networking, and corporate servers. Project work will also feature prominently as we work to modernize systems and streamline operations. Tier II and III end-user support will be necessary.

Engagement Manager - Customer Experience

1 day ago
This position will focus on designing client programs and leading project teams to deliver successful customer experience programs that will bring impact to our customers. They will be a member of the Customer Experience (CX) services delivery function within Qualtrics. The Delivery Team is at the heart of Qualtrics. The initial on boarding experience and solution delivery establishes the client relationship and sets the tone for the partnership. We understand our client's goals and, as trusted advisors, recommend solutions to the challenges they face. We listen carefully to our clients and advocate for customers internally, driving operational improvements and product enhancements. 

Customer Success - Global CX Lead

Manager, Strategy & Business Operations

Global Operations Manager - Digital Experience

Customer Success Manager - Seattle

Executive Assistant

Technology Consultant - Customer Experience

Senior Success Consultant - Seattle

Customer Success Manager (MBA) - Seattle

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Support Engineer - Employee Experience

Load 8 more jobs12 jobs at Qualtrics

Mission Critical Support Engineer

1 day ago
Manage and resolve escalated issues logged by internal stakeholders. Troubleshoots product and configuration related problems, tracing and identifying possible faults. Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs. Manage crisis situations that may involve technically challenging issues and diverse audiences. Liaison with other internal teams for triage and resolution of critical issues.

IT Technical Solutions Analyst

Support Manager, APAC

1 day ago
The Support Manager works with customers and ExtraHop staff to ensure prompt resolution of customer reported issues. The role requires demonstrated technical and leadership capabilities. The manager effectively leads personnel, drives priorities, understands product release implications and performs some release validation efforts. Detailed analysis of support, product release and quality metrics are used to enhance best practice methods.

Administrative Assistant, Engineering

Support Engineer (Night & Weekends)

Executive Assistant

Data Analyst, Security

Senior Support Engineer (multiple roles)

Support Engineer (multiple roles)

Director, Professional Services

Contract Helpdesk Technician (part time)

Senior Trainer

Systems Engineer

Customer Success Manager

Load 8 more jobs12 jobs at ExtraHop

Head of Customer Support

1 day ago
The ideal candidate is a strategic collaborator who serves as a business partner to OfferUp leadership. You are a smart, data-driven decision maker, who excels at hiring and developing a high performing team, and takes professional pride in operational excellence, while meeting and exceeding stretch goals. You are highly adaptable -- having been successful in meeting the demands of a big company as well as being scrappy and hands-on in a start-up. In addition, you have a passion for people development, and are driven to grow and scale OfferUp forward through the inevitable ups and downs of an earlier stage tech company.

Director of Customer Support

1 day ago
The Director of Customer Support reports to the Chief Product Officer and is responsible for our customer support strategy and operations. In this role, you will define our objectives in this area and the strategy that ensures members receive exceptional support. You’ll also be responsible for implementing that strategy and managing the day-to-day operations, including scaling the team through high growth and driving ongoing contact rate reductions with the product team.

Patient Support Coordinator (AM Shift)

Patient Support Coordinator (PM Shift and Saturdays)

Medical Director, Clinic Operations

VP, Medical Practice

Customer Support Coordinator (Part-Time)

Clinical Operations Coordinator (Temporary Position)

Clinical Operations Coordinator

Manager, Organizational Development

Load 5 more jobs9 jobs at 98point6

Entry Level Operations

EagleView Technologies
1 day ago
The Production Control Technician is responsible for assuring the accurate and timely processing of all measurement orders to meet our customers' expectations and assigned SLAs. In addition, the Production Control Technician is expected to learn and be adequate with the major functions in the Production department.

Guest Experience Coordinator

Geocaching HQ
1 day ago
Provide world class guest service to visitors and HQ employees, from answering questions (big and small) to offering local recommendations of things to do and see. Steward the HQ geocaches, ensuring that they are up-to-date and well maintained. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Support HQ merchandise program, including managing retail space and operating POS system. Promote and enhance Geocaching HQ’s professional identity through interactions with visitors. Edit, update, and manage visitor information systems and scheduling. Collaborate with other departments on special initiatives and projects. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Manage and respond to requests for event donations and gifts. Communicate regularly with geocachers across multiple channels, answering customer service questions Problem solve and herd cats, as required.

Quality and Compliance Specialist

1 day ago
Quality and Compliance is critical to Convoy's success and interacts with every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

Senior Operations Specialist - Brokerage

Operations Specialist - Brokerage (Weekend Included)

Operations Specialist - Brokerage

IT Applications Manager

Manager, Vendor Operations

Director, Internal Communications

Manager, Operations - Brokerage

Trailer Operations Specialist

Senior Claims and Insurance Specialist

Director, Business Operations

Director of Strategic Supply

Manager, Customer Operations

Senior Manager, Customer Operations

Operations Specialist

Executive Assistant

Load 10 more jobs16 jobs at Convoy

NetSuite Systems Analyst

1 day ago
The NetSuite Systems Analyst is responsible for supporting and making enhancements to Avalara’s NetSuite ERP system. Additionally, the NetSuite Systems Analyst is responsible for implementing new NetSuite functionality as required by the business. This role is expected to help transform Avalara’s financial systems over the next 2+ years by implementing scalable business processes to support internal growth and potential acquisitions.

Customer Excellence Manager - Tax Compliance

Sr. Director of Corporate Development

Tier 3 Software Support Engineer

Technical Account Manager

Partner Technical Account Managers (P-TAM)


Compliance Analyst

Load 4 more jobs8 jobs at Avalara

Senior Manager, Customer Service

Mythical Games
2 days ago
Direct and lead all aspects of Blankos' customer experience function, including strategies, policies, objectives, initiatives, vendors and people. Collaborate with Mythical's senior leadership to define our customer experience vision, ensuring alignment with our company’s strategic direction and ability to drive economies of scale in service delivery. Develop clear strategic roadmaps for scaled customer service delivery and player experience. Present to senior leadership to gain alignment and investment. Translate strategic roadmaps into business plans. Develop tangible goals and clear accountability. Lead plan execution and report on plan performance. Introduce new and innovative technologies that improve our service delivery/experience and drive customer satisfaction to enhance the Blankos brand. Evaluate, select and develop outsourced vendor partners. Partner with vendors to deliver customer experience to established performance standards. Establish clear goals for the team. Foster a culture of accountability and continuous improvement. Drive team performance to deliver results.

Customer Success Content Specialist

2 days ago
Our Customer Success Team is looking for a strong writer with visual design skills to translate post-sales conversations into resources that our CSMs can use to engage customers. In this role, you will partner with stakeholders on multiple teams to become a subject matter expert in our product and processes. You’ll take ownership of building and maintaining materials that our team will rely on to drive adoption, retention, and strategic initiatives. As the CS Content Specialist, you’ll also define and implement a strategy for storing and organizing the materials that the team is using. Outreach is growing quickly, so an important part of this high-impact role will include tailoring content for one-to-many engagements and automated communications.

Technical Support Engineer

Field Enablement Director

Senior Director, Professional Services and Training

Global Director of IT Operations

Seagull Scientific
2 days ago
Oversee global IT operations, policies, procedures and assess them according to company goals. Lead and manage your small global team to provide solutions for our global network: system monitoring and performance tuning, system administration, systems control and security, and technical documentation. Identify and mitigate security vulnerabilities with strategic solutions that ensure data security. Conduct analysis, investigate and recommend security technologies - including managed security services, firewalls, encryption, intrusion detection, VPN and solutions for incorporation into product/services. Strategize the deployment of cloud applications. Ensure proper staffing and skillsets are in place to deliver quality IT services. Understand the business requirements of all departments to determine their technology needs. Ensure capacity planning is in place. Determine efficient and cost-effective IT hardware and software. Identify the necessity for upgrades, configurations or current systems. Create and monitor IT budgets and expenses. Build relationships with vendors and oversee all contracts and maintenance agreements. Evaluate the costs and benefits of cloud services and subscriptions. Provide weekly status reports for CEO.

Client Engagement Manager - Healthcare IT

2 days ago
Having recently closed a major funding round, we’re looking for a digital health strategy focused Engagement Manager to join our team. You would be part of a small team dedicated to delivering high-quality product in a mission critical environment. In this role you’ll work with a range of internal and external stakeholders to drive the strategy and integration of Xealth and Xealth Partner Solutions into healthcare IT environments. As a Client Engagement Manager at Xealth, you’ll be instrumental to client success, while helping achieve our mission of leveraging technology to improve healthcare for everyone.

Executive Assistant

2 days ago
We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you? 

Technical Support Engineer

2 days ago
We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment.

Technical Account Manager

Customer Service Specialist
2 days ago
We are looking for a driven self-starter who can always find a way forward even if the path isn’t laid out in stone. This position will require you to reach out via phone & email to potential clients who’ve submitted online requests for renovation projects. You’ll be speaking to numerous clients a day, assessing their projects, qualifying & disqualifying based on a set of criteria, as well as scheduling appointments across multiple project consultants and markets. This is a fast paced position so solid phone & computer skills as well as the ability to stay organized amidst chaos is a must.

Director of Experience Strategy and Insight

2 days ago
As a practice director your first thought should be quality of delivery for your geography. While the General Manager (GM) of a geography owns customer satisfaction, he/she will be relying on you to make sure our clients are happy and that we have exceptional quality of delivery (“repeatable, measurable performance”), on our engagements.

Global Operations Manager

2 days ago
Hire, train, and develop a team of Global Operations Associates; Serve as the face of Flexport for a book of clients - you succeed when they do; Implement strategies to manage international supply chains; Identify and implement rate management strategies; Shepherd clients through the complexities of international trade; and Partner with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $42,071
Min: $34K
Max: $56K
Technical Support $56,750
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,000
Min: $39K
Max: $120K
Desktop Support $63,020
Min: $39K
Max: $90K
Operations Associate $65,250
Min: $41K
Max: $86K
Client Success Manager $74,000
Min: $55K
Max: $100K
Business Analyst $78,036
Min: $57K
Max: $102K
Operations Manager $86,056
Min: $48K
Max: $115K
Business Intelligence Analyst $88,750
Min: $57K
Max: $115K
Marketing Operations Manager $93,944
Min: $66K
Max: $130K
Senior Business Analyst $98,942
Min: $73K
Max: $132K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $107,688
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,111
Min: $85K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

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