Best Operations Jobs in Seattle | Built In Seattle

Operations Jobs in Seattle

94

Customer Success Manager

OpenMarket
Seattle
22 hours ago
+23
As a Customer Success Manager your role will be to ensure OpenMarket customers have a positive experience from contract execution through onboarding and adoption of OpenMarket solutions. You will work closely with the regional commercial teams managing some of OpenMarket’s key accounts. In this role you will help drive operational and delivery expectations and alignment between our customers and the broader organization, while fostering collaborative and effective communication. You’ll be key in leading OpenMarket’s effort to be a customer-centric organization. You will drive usage and adoption through activities defined as critical to ensure a customer’s success.

Technical Support Analyst

Apptio
Bellevue
1 day ago
+18
Title: Technical Support Analyst You: We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Working with the Manager of Customer Support, you will be working closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its

Technical Support Engineer (Weekend shift -Thursday night through Sunday night, 9PM until 8AM)

Infrastructure Administrator I

Customer Success Manager

Customer Operations Analyst

Smartsheet
Bellevue
1 day ago
Smartsheeters truly stand out! It is clear by their attitude and actions that they work for a company that is not only innovative and authentic, but filled with individuals who are supportive, driven and committed to being a part of Smartsheet’s success. Our leadership is comprised of executives with deep experience who are committed to maintaining an environment that promotes personal and professional growth as well as encouraging individuals to

Senior Compliance Specialist

Senior Solutions Consultant

Manager of Customer Success

Manager of Solution Services

Director of Business Strategy & Operations

Director of Customer Success

Systems Analyst

Compliance Manager

Strategic Customer Success Manager

Client Development Manager - APAC Region

Director, Procurement

Facilities Manager

Customer Success Manager

Client Development Manager

Load 10 more jobs15 jobs at Smartsheet

Quality Assurance Engineer

Xealth
Seattle
1 day ago
+32
Having recently announced a major new partnership that allows physicians to recommend physical products (DMEs), we’re looking for a Support Operations Analyst to join our team. In this role you’ll be our first dedicated Support Analyst in the group delivering an exceptional experience to our customers. Essentially level 2/3 support, you’ll provide a mix of user and technical support, troubleshooting, bug reports, and issue management. You’ll be instrumental in establishing our support function, while helping achieve our mission of improving healthcare outcomes for everyone. 

Support Engineer

Highspot
Seattle
1 day ago
+16
To support our users, we’ve built many integrations with these other systems. A key part of our job is to make sure that customers are having a good experience using these products together. A successful candidate will thrive on mastering different and changing technologies, enjoy coming up with novel solutions, and get satisfaction from working with customers to help solve their problems. This role will serve as the technical liaison between Services and Products, serving as the voice of the customer to make our product better.

Director of Experience Strategy and Insight

projekt202
Seattle
1 day ago
+31
As a practice director your first thought should be quality of delivery for your geography. While the General Manager (GM) of a geography owns customer satisfaction, he/she will be relying on you to make sure our clients are happy and that we have exceptional quality of delivery (“repeatable, measurable performance”), on our engagements.

Customer Support Team Lead

Highspot
Seattle
1 day ago
+16
As the Customer Support Lead, you will play a key role in defining how Highspot support is delivered to our customers. In this role, you will build out the customer support function, designing scalable processes to meet the needs of our rapidly-expanding customer base. This is a high visibility, high impact opportunity for ownership and leadership at Highspot.  Initially, you will serve as an individual contributor so that you can learn the Highspot product and deeply empathize with customer needs. From there, you will quickly build out your team of like-minded, customer-centric people who love helping customers make the most of their Highspot investment. You will onboard, train, and develop team members to prepare them for their role in support, and beyond. 

Partner Success - Partner Success Leader (Americas…

Qualtrics
Seattle
1 day ago
+27
Company Description At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving. 9,000+ organizations worldwide and more than 3/4 of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyse, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences

Customer Success - Global CX Lead

Manager, Strategy & Business Operations

Executive Assistant

Customer Success Manager - Seattle

Global Operations Manager - Digital Experience

Technology Consultant - Customer Experience

Senior Success Consultant - Seattle

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Load 6 more jobs10 jobs at Qualtrics

Tech Support Representative

Pushpay
Redmond
1 day ago
+17
In order to maintain a high level of Customer Care, the Team is dedicated to our customers above and beyond the expected measures. The perfect candidate is someone who can be fiercely loyal to our customers and end-users, their needs, and their expectations. Among the many duties the Support Team carries out, the core of what we do is create a culture that turns the Support process into a win/win for our company and the customer. This role reports to the Manager of Customer Care.

Technical Support Engineer

Glowforge
Seattle
1 day ago
+31
Troubleshooting the tricky questions and working cross functionally to solve the big problems. What are our top five outstanding pain points for customers? What information and testing or troubleshooting would help product teams eliminate those pain points? Communicating elegantly. You’ll respond to our customer’s complex questions with easy to understand emails. You’ll gain a deep technical understanding of problems and teach the rest of the team what they need to know to resolve those problems for our customers. Writing. You’ll create both technical troubleshooting documents that are used by the team internally and self service articles that get our customers back on track. Mentoring. You’ll be a resource for the rest of the team, whether that’s as a subject matter expert or sounding board to help work through problems. You’ll help team members get unstuck when they hit a wall and take on the obstacles they can’t get past. Breathing. You’ll keep a positive disposition and level head even during the worst of times - like late on a holiday when a customer is rightfully upset because something’s broken, and you’re the only one they have to talk to about it.

Transaction Operations Manager

Flyhomes
Seattle
1 day ago
+33
Work closely with cross-functional teams to plan and develop scope, client-facing deliverables, and timelines for new company initiatives. Track and drive improvements on key metrics for client satisfaction, and team quality and overall performance. Develop and manage a detailed project schedule and work plan, and regularly communicate the status of any status changes. Collaborate with the sales and operations teams to ensure a seamless client experience.

Market Operations Lead

Office Manager

Client Advisor- Mandarin

Compliance Administrative Assistant

Tour Specialist- Seattle

Renovation Coordinator

Mortgage Loan Officer Assistant

Senior Title Officer

Client Advisor- Seattle

Closing Advisor

Escrow Assistant

Load 8 more jobs12 jobs at Flyhomes

Senior Manager, Corporate Strategy & Developme…

Accolade
Seattle
1 day ago
+39
The Senior Manager, Corporate Strategy & Development is responsible for supporting Accolade’s short and long-term initiatives by (i) acting as an internal consultant for large-scale, complex, and high-priority cross-functional projects and (ii) identifying and executing on strategic alliance and M&A opportunities. The Senior Manager will also assist Corporate Strategy leadership with the function’s broader mandate to drive overall execution of the company’s business plan and achievement of its strategic objectives.

Renewals Specialist

Nintex
Bellevue
1 day ago
+26
As the Renewal Sales Representative, you will be responsible for maintaining detailed accounts of your daily activity in Salesforce, accurately forecasting for your assigned region(s) on a weekly, monthly and quarterly basis, and will identify trends to help develop programs which maximize retention. The challenge in this job will be to defend against competitive pressures while uncovering additional opportunities as well as uncovering accounts which may have risk and developing plans to mitigate them. The reward will be building strong relationships with customers that are continuously delighted and surprised by the power, flexibility, and efficiencies of our products. 

Customer Success Manager

Shiftboard
Seattle
2 days ago
Customer Success leads the onboarding process and establishes long-term relationships with new clients. You will understand our customers' business goals for the project, envision and provide a relevant solution design that encapsulates industry best practices, and follow a defined implementation process that consistently delivers on implementation milestones and target completion dates. Customer Success also is responsible for proactively checking in with a large book of existing clients. This entails answering technical and non-technical customer inquiries, providing additional training, communicating system improvements, and managing feedback. You will have the ability to grow your role by contributing to help documentation, expanding our social media presence, writing articles for our blog, and taking advantage of other opportunities as they arise.

Senior Customer Success Manager

Tango Card
Seattle
2 days ago
+24
The Senior Customer Success Manager at Tango Card is a critical role. You will be directly responsible for managing, servicing and growing our top customers. In addition, you will be the face of the organization to our existing customers and the voice of the customer within our company. If you love solving complicated challenges, customer interactions, and managing big projects in a high-growth environment – this role is for you.

Technical Support Engineer

Avalara
Seattle
2 days ago
+21
The TAC Support Engineer is responsible for acting as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customer base and internal Avalara departments for CertCapture, AvaTax and all related Connectors. This involves working directly with customers, responding to email requests in a timely manner, working closely with Avalara engineers to resolve issues, as well as participating in engineering and product management meetings.

System Administrator

IT Projects Engineer

Sr System Administrator

Director of Customer Experience Enablement and Operations

Load 1 more jobs5 jobs at Avalara

Technical Solution Specialist

SkyKick
Seattle
2 days ago
+18
The Technical Solutions Specialist is responsible for providing technical and functional oversight and solution implementation guidance and light software development across multiple projects simultaneously, ensuring high quality and consistent delivery. Projects will largely focus on technical integration between partner marketplace / commerce platforms and SkyKick’s products leveraging SkyKick and partner APIs. The Technical Solutions Specialist will gather functional and technical solution requirements, create end-to-end process designs leveraging SkyKick best practices, and both perform light software development & testing as well as advise partner development teams and support their end-to-end integration development and testing.

Systems Administrator II

Remitly
Seattle
2 days ago
We are seeking a passionate and motivated Systems Administrator to join a global team of System Admins, Infrastructure and Security Engineers. The ideal candidate would be innovative, be enthusiastic working with internal customers while actively seeking solutions on behalf of the customer, communicate trends to leadership acting on observed areas for improvement, and have lots of fun in the process. You must have knowledge of operating systems, networking, and VOIP fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (Python or PowerShell preferred). You should have a bias toward automation and track record of developing creative solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You show attention to detail and are adept at looking past symptoms and addressing the root causes.

Executive Assistant

VP, International Expansion

Leafly
Seattle
2 days ago
+12
As the Vice President of International Expansion, you will help deliver a world-class customer experience and launch new countries and services across the globe. You will be responsible for product localization based on a country’s legalization and business opportunities; language translation; launch marketing; market assessment and overall global strategy. You will drive and own the key inputs (eg. marketing spend); the core localized product experience; and key outputs (brand awareness, customer acquisition, customer engagement). 

Executive Assistant

Karat
Seattle
2 days ago
+20
Prioritize goals according to the executives guidance. Be a strategic partner in calendar management and time allocation. Plan and execute internal and external meetings. Be a gatekeeper and advocate for the executives time allocation and work/life balance. Coordinate travel for the leadership team. Prepare monthly expense reports. Communicate with minimal guidance on behalf of the executive. Ensure timely communications with airtight confidentiality. Identify potential issues for escalation. Track and monitor pending projects for follow-up and execution. Serve as a liaison across teams within the company. Act as the point of contact between executives and employees/clients.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $39,750
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $58,188
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Desktop Support $62,950
Min: $39K
Max: $90K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,340
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $89,143
Min: $57K
Max: $115K
Marketing Operations Manager $92,688
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $113,167
Min: $90K
Max: $153K
Director of Operations $152,625
Min: $93K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
+27
Big Data, HR Tech
+21
Fintech, Software
+24
Professional Services

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