11 hours ago
Lead, develop and motivate a team of people that are responsible for the IT Infrastructure (data center, network, communication and security).
Implement a pro-active view of the service organization’s capability to deliver service by trending against performance and quality statistics.
Architect and implement IT Infrastructure technologies and platforms supporting corporate data, network and computer systems in a highly available manner.
Document the design, operation, and troubleshooting of technology platforms and procedures.
Monitor, maintain, and troubleshoot IT Infrastructure technologies, including issues with the network, storage, virtual and cloud environments.
Escalation point for all issues, tasks and projects relating to IT Infrastructure.
Supervise vendors and contractors performing infrastructure implementations.
Display patience and professionalism working with employees having a range of computer competencies.
Mentor other IT staff as-needed on all IT Infrastructure technologies.
Support local & remote users via IT Support ticketing systems, emails, and phone calls.