Seattle Tech Jobs & Startup Jobs | Built In Seattle

Seattle Tech Jobs and Startup Jobs

14

Technical Solution Specialist

SkyKick
Seattle
18 hours ago
+18
The Technical Solutions Specialist is responsible for providing technical and functional oversight and solution implementation guidance and light software development across multiple projects simultaneously, ensuring high quality and consistent delivery. Projects will largely focus on technical integration between partner marketplace / commerce platforms and SkyKick’s products leveraging SkyKick and partner APIs. The Technical Solutions Specialist will gather functional and technical solution requirements, create end-to-end process designs leveraging SkyKick best practices, and both perform light software development & testing as well as advise partner development teams and support their end-to-end integration development and testing.

Senior Director, Customer Advocacy - Strategic Acc…

Icertis
Bellevue
1 day ago
+18
Senior Director, Customer Advocacy – Strategic Accounts role is responsible for managing and establishing Icertis footprint in the largest and most strategic customers for Icertis. The individual will have primary responsibility for driving sales, execution of the strategic account plan and revenue growth while aligning Icertis resources to meet customer business objectives. The ideal candidate is one with breadth and depth of account management experience working with large & complex customers, technical acumen and a consultative sales approach to drive adoption of enterprise software at multiple levels. A successful candidate has customer obsession while consistently meeting and exceeding long-term business and revenue targets. 

IT Support Technician

Axon
Seattle
1 day ago
+43
Facilitate second line IT Support for Axon users through any and all intake channels and peer escalations. Accept ownership for all IT endpoints at your facility. Manage IT inventory for your facility. Provide remote hands and monitoring assistance to our operations team for your facility. Identify opportunities to improve efficiency or service quality through process change or automation. Approach all support opportunities within the guidelines of both IT and InfoSec policies.

Technical Support Specialist

Zipwhip
Seattle
1 day ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Advisory Solution Consultant

ServiceNow
Kirkland
3 days ago
+24
Assist the sales personnel in the qualification of Enterprise customer needs and performing pre demo needs analysis. Participation on one or more strategic accounts either in support or lead. Provide mentoring and training to peers and other colleagues in the organization. Demonstrations of the product, both standard and tailored to prospects and existing customers, both onsite and via webex. Generation of product demo scripts and scenarios and maintaining demonstration environment(s). Scoping and delivering Proof of Concept/Proof of Value engagements with prospects. Responding to Request for Information/Proposal documents. Staying current on product developments/releases to a level required for demo and POC/POC. Supporting Marketing events – user conferences, trade shows, webinars etc. Staying current on competitive analyses and understanding differentiators between the company and its competitors.

Manager, IT Security

Workplace Services (WPS) Site Lead

Presales Manager - ITOM, ITAM, ITBM - Solution Consulting

Customer Support Specialist

Nintex
Bellevue
3 days ago
+26
We are looking to add a proactive Customer Support Specialist to our team. This role requires a passion for customer service and a helping mindset to provide support, problem-solving and advice on our range of software products for all internal and external customers. Our ideal candidate pairs technical understanding with a positive, ready-to-help attitude. By joining our professional and FUN team in Seattle, you will have the opportunity to learn about our world-leading products and play a key role in ensuring the success of our teams and customers.

Business Systems Analyst

ExtraHop
Seattle
5 days ago
+52
ExtraHop Networks is looking for Business Systems Analyst to join our IT Applications team. As a Business Systems Analyst you’ll leverage a full spectrum of business applications, including Salesforce, to design and deliver solutions for our entire organization. As a partner to the Sales and Marketing teams your work will have a direct impact on the day to day operations and outcomes of the business.

Customer Success Manager - Global - West

Chef Software
Seattle
6 days ago
+15
The Customer Success Manager, Global Segment plays a central role in our relationships with our customer base. They are responsible for handling a defined group of accounts to ensure their customers successfully deploy, adopt, maintain and expand Chef solutions. In this role, the CSM will also work to help manage our relationship across multiple businesses and executives, tying the tactical work to the stated business objectives. Customer Success Managers are motivated individual contributors who run point on the relationship, ensures the customer adopts the full benefits of Chef and guides them along their DevOps journey. The Customer Success Manager also identifies upsell and cross-sell opportunities, generates referrals, and drives customer loyalty.

Associate Application Support Consultant

Icertis
Bellevue
6 days ago
+18
The Associate Application Support Consultant/Engineer role belongs in the Icertis Customer Success unit and involves working closely with Customer, Customer Support and Customer Advocacy teams. This role is responsible for providing Level 2 support and establishing a higher touch in all technical and operational support aspects of Icertis relationship with its customers. The primary focus is on increasing customer satisfaction and adoption. Tasks associated with this role are:

Vice President - Customer Advocacy

Icertis
Bellevue
6 days ago
+18
The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

Technical Account Manager

ExtraHop
Seattle
1 week ago
+52
Analyze customer network requirements and promote the highest value application of ExtraHop in our customer's environment. Engage ExtraHop end users to provide targeted assistance and enablement. Play a leading role assessing customer needs and coordinating high value services such as ExtraHop Professional Services and advanced training. Lead and facilitate new customer’s initial onboarding and introduction to ExtraHop. Champion customer needs and opportunities for product enhancement with ExtraHop development teams. Assess and document customer health and maturity levels to improve customer engagement strategy. Play a leading role in establishing 'trusted advisor' customer relationships including facilitating customer meetings, working sessions and QBRs. Operate as the nexus for customer engagement and strategy with other ExtraHop teams such as Sales, Marketing, Product and Support.

Customer Success Manager

ExtraHop
Seattle
1 week ago
+52
Analyze customer requirements and promote the highest value application of ExtraHop in our customer's business environment. Engage ExtraHop end users to provide targeted assistance and enablement.  Assist in assessing customer needs and coordinate high value services such as ExtraHop Professional Services and advanced training. Lead and facilitate new customer’s initial onboarding and introduction to ExtraHop. Assess and document customer health and maturity levels to improve customer engagement strategy. Execute direct customer engagement workflows and automated processes to evangelize ExtraHop and engage a wide cross section of our user community. Assist and contribute to ExtraHop’s Voice of Customer activities and provide influential input on product and service roadmap priorities.

Systems Engineer

ExtraHop
Seattle
1 week ago
+52
Install and maintain servers, network equipment, and virtual machines. Perform regular server hardware repairs(drives, motherboards etc). Install and change cabling using industry standard best practices. Maintain a clean and safe working environment. Cardboard removal. Store and maintain inventory of peripherals (RAM, NICs).

Customer Experience PM

SkyKick
Seattle
1 week ago
+18
You will develop detailed knowledge of specific market segments, target customers, and SkyKick products. You’ll perform market research and competitive analysis to identify new opportunities for SkyKick to innovate on behalf of our customers. You will define and drive Business Intelligence from a Product perspective, with a focus on analytical Customer Relationship Management, including product instrumentation (Google Analytics/Google Tag Manager, HotJar, etc.), customer segmentation to assess critical success metrics (LTV, LTD, ARPU, etc.), and so on. With the Design team, you will define and drive Customer Experience improvements, including the portal user experience, First Run/OOTB, Tours, Help Center, and others. You will define and deliver the customer engagement plan and enablement, ensuring that key internal and external stakeholders have what they need to be successful. You’ll serve as the Product Owner, including defining, delivering and managing the product and business metrics, as well as the product backlog - writing epics, features, and stories. You will develop and foster key cross-functional relationships across SkyKick’s Product, Engineering, Support, Marketing, and Sales teams. You’ll partner closely with the Senior Director of Product Management and other members of the team.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $39,750
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $58,188
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Desktop Support $62,950
Min: $39K
Max: $90K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $92,688
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $113,167
Min: $90K
Max: $153K
Director of Operations $147,714
Min: $93K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
+27
Big Data, HR Tech
+24
Professional Services
+21
Fintech, Software

Seattle Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Seattle
LOCAL GUIDE
Best Software Engineer Jobs in Seattle
LOCAL GUIDE
Best Data Science & Analyst Jobs in Seattle
LOCAL GUIDE
Best Sales Jobs in Seattle
LOCAL GUIDE
Best Marketing Jobs in Seattle
LOCAL GUIDE
Best Design Jobs in Seattle
LOCAL GUIDE
Your Guide to the Seattle Startup Community
LOCAL GUIDE
Top Seattle Startup Funding Rounds
LOCAL GUIDE
Best Benefits at Seattle Tech Companies
LOCAL GUIDE
Women in Seattle Tech
LOCAL GUIDE
Coolest Tech Offices in Seattle
LOCAL GUIDE
Your Guide to Software in Seattle