Seattle Tech Jobs & Startup Jobs | Built In Seattle

Seattle Tech Jobs and Startup Jobs

61

Customer Support Specialist

Zipwhip
Seattle
4 hours ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Technical Support Engineer

Outreach
Seattle
4 hours ago
+16
The Role As a member of the Technical Support Engineering Team, you are the proactive front line and face of Outreach. You interact with our customers daily and make them better at what they do while improving our product. Being a Technical Support Engineer will require you to come up to speed on the product quickly. You will work with customers to ensure they experience the full power of our tools, providing training/adoption and working across

Senior Manager/Director of Sales Operations (Revenue Operations Team)

Senior Manager, Technical Support

Customer Support Representative

Chief of Staff

Senior Director, Professional Services and Training

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Infrastructure Engineer

UiPath
Bellevue
7 hours ago
+34
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Office Manager

Product Consultant Support

Senior Consultant, Security and Compliance

Senior Security Engineer, SaaS Monitoring and Incident Response

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Support Desk Specialist

Tempered Networks
Seattle
10 hours ago
+22
The Support Desk Specialist provides remote technical assistance for Tempered Networks security products to internal and external customers. He or she will handle multiple service assist requests of diverse scope where analysis of data requires evaluation of identifiable factors, and provide daily customer communication via phone and email. This SDS will exhibit strong competence, utilizing a number of troubleshooting tools in the course of providing resolutions.

IT Technician

SkyKick
Seattle
2 days ago
+18
Help Desk ticket investigation and resolution. Troubleshooting, research, and resolve computer hardware and software Issues. Troubleshooting and resolving networking and wireless issues. Troubleshooting and resolving new hire setups as needed to get user fully on-boarded. Configuring user permissions in cloud SaaS solutions (O365, Dynamics, LastPass, etc.). Manage work and schedule to meet customer expectations and within service levels. Handle multiple competing priorities and adapting to changes in workload. Asset management of new equipment and storage management. Purchasing minor items for the office and/or employees. Setup and inventorying equipment as needed. Software setup configuration for new employees. Physical workstation/desk setup for new employees. Office 365 user and system administration. Using Microsoft Intune for computer imaging as well as installation of standard SkyKick software. Ensuring internal Security Policies and Procedures are being met for IT. Ensuring conference rooms have all standard equipment in working order. Working with manufacturers to service and repair equipment under warranty as needed. Ensuring chairs and whiteboards are present and in good condition in conference rooms. Help with special projects as needed, eg. Tech setup and chairs for all-hands company meeting.

Executive Assistant, Placed

Snap Inc.
Seattle
2 days ago
+47
We are looking for an Executive Assistant to join our Seattle office! We’re looking for someone who thrives in a fast-paced environment. In addition to being organized, analytical, strategic, and resourceful, you must possess strong business judgment and communication skills needed to interact with a variety of people and job functions. High enthusiasm, creativity, and resourcefulness are crucial, as is a high level of professional integrity and confidentiality.

Senior Customer Success Manager

TINYpulse
Seattle
2 days ago
+24
As Senior Customer Success Manager you will be responsible for working with and ensuring the long term success of our enterprise customers. In this role you will have the opportunity to partner as a strategic advisor to those customers through gaining a deep understanding of their businesses and being their go to resource. This role will be based out of our new Seattle office.

Corporate Events Manager

Smartsheet
Bellevue
2 days ago
The Corporate Events Manager will own Smartsheet’s customer connection event programs, including the CAB/Customer Advisory Board, PAC/Product Advisory Council, and User Groups in the US and EMEA, as well as drive core team planning and execution for the annual Smartsheet ENGAGE customer conference. The goals of the position are to drive brand awareness and influence, ultimately supporting revenue growth with existing and prospective customers.

Compliance Manager

Strategic Customer Success Manager

Client Development Manager - APAC Region

Administrative Assistant - Engineering

Director of Real Estate & Facilities

Director of Procurement

Senior Manager of Consulting

Facilities Manager

Customer Success Manager

Client Development Manager

Facilities Coordinator

Customer Success Enablement Manager, Strategic Accounts

Office Manager

Helpdesk Technician

Customer Success Enablement Manager, Commercial Accounts

Senior Compliance Specialist

Load 10 more jobs17 jobs at Smartsheet

Workplace Services (WPS) Site Lead

ServiceNow
Kirkland
3 days ago
+24
The Workplace Services (WPS) team is responsible for curating and sustaining our unique ServiceNow work environments around the world, helping to bring our purpose to life in the physical sense.  We are responsible for the full life cycle of our physical workplaces, from ‘ideation to expiration’, and we are a key influencer of the employee experience by way of our workspaces, services and amenities.  

Manager, IT Security

Presales Manager - ITOM, ITAM, ITBM - Solution Consulting

Advisory Solution Consultant

Salesforce Service Desk Administrator

Avalara
Seattle
3 days ago
+21
As a Service Desk team member, you will assure success in our efforts on the Service Desk by supporting the development of service desk procedures, supporting existing service desk procedures, and contributing to the automation of those procedures. You will execute service desk tickets through our service desk procedures. You will work with our Scrum teams to triage tickets to assign bugs and enhancement requests to the Agile delivery teams. You will be able to communicate ticket status and pursue any necessary follow up on tickets. You will apply your strong multitasking skills to work on ad hoc projects as they arise, perform research on Salesforce related items, and communicate any info you find to the team. As a quick learner, you will jump right in and become familiar with the multiple systems we have that integrate with Salesforce to understand the bigger picture.

Front Desk Coordinator

Technical Support Engineer

Director of Customer Experience Enablement and Operations

Infrastructure manager

IT Project Engineer

Sr. Director, Leadership Development

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Customer Success Manager - Global - West

Chef Software
Seattle
3 days ago
+15
The Customer Success Manager, Global Segment plays a central role in our relationships with our customer base. They are responsible for handling a defined group of accounts to ensure their customers successfully deploy, adopt, maintain and expand Chef solutions. In this role, the CSM will also work to help manage our relationship across multiple businesses and executives, tying the tactical work to the stated business objectives. Customer Success Managers are motivated individual contributors who run point on the relationship, ensures the customer adopts the full benefits of Chef and guides them along their DevOps journey. The Customer Success Manager also identifies upsell and cross-sell opportunities, generates referrals, and drives customer loyalty.

Customer Success Manager

Skilljar
Seattle
3 days ago
+19
Skilljar is seeking a versatile and proven Customer Success Manager to join our rapidly growing team. This person will be working directly with our enterprise and mid-market clients to enable them to successfully implement Skilljar to achieve business goals. As part of a small team, you’ll have a unique opportunity to work across many skill sets. You must be very comfortable wearing multiple hats in a highly ambiguous environment, building and iterating on processes on the fly, and working closely with cross-functional teams. This is a fantastic opportunity for a driven and individual to get in at the ground floor of a rapidly accelerating startup that has already delighted dozens of Fortune 1000 and mid-market clients.

Associate Application Support Consultant

Icertis
Bellevue
3 days ago
+18
The Associate Application Support Consultant/Engineer role belongs in the Icertis Customer Success unit and involves working closely with Customer, Customer Support and Customer Advocacy teams. This role is responsible for providing Level 2 support and establishing a higher touch in all technical and operational support aspects of Icertis relationship with its customers. The primary focus is on increasing customer satisfaction and adoption. Tasks associated with this role are:

Director, Customer Success - Assigned

Sprout Social
Seattle
3 days ago
+40
The ideal candidate has extensive experience leading Customer Success teams at high-growth SaaS organizations with a sophisticated, diverse customer base. You should be highly motivated, analytical, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Director of Customer Success draws on their experience when coaching direct reports, analyzing data, building relationships with customers, creating campaigns, evaluating workflow processes, and working with various operational tool sets.

Head of Manufacturing

Glowforge
Seattle
3 days ago
+15
You’ll be walking into a team that’s brilliant, thoughtful, passionate, diverse, and small. Our opportunities dwarf our team size. Fortunately, our product has been so successful in the market that we have the dollars to grow. Your job number one will be growing the team in all disciplines, giving us the capability to simultaneously improve and refine our current product, while starting work on what’s next. And there’s so much to be done. Your team touches everything that has to do with manufacturing … and that’s just the start.

Manager, Customer Success

Glowforge
Seattle
3 days ago
+15
You’ll be a key leader in the Customer Success group, working alongside Sales & Technical Support to define and create what it takes to have our customers succeed. You’ll be raising the bar for customer success. You’ll respond to customers yourself and you’ll hire and mentor a thriving and generous team. You’ll seek opportunities to improve the service we deliver and leave customers happier after receiving support than they were before they needed help.

Senior Manager, Customer Service & Technical S…

Glowforge
Seattle
3 days ago
+15
You’ll be a key leader in the Customer Success group, raising the bar for customer success. You’ll respond to customers yourself and - you’ll hire and mentor a thriving and generous team. You’ll seek opportunities to improve the service we deliver and leave customers happier after receiving support than they were before they needed help.

Junior Systems Administrator

Chef Software
Seattle
4 days ago
+15
As part of the agile IT team, the Junior Systems Administrator initiates and accepts inbound support requests, coordinates and troubleshoots the Chef computer system infrastructure (which includes cloud services, SaaS applications, and employee laptops) then escalates issues to other teammates, implements solutions and also documents solutions to problems. Chef adheres to Lean and DevOps process methodologies, and this role will work closely with other IT members, using those processes, to perform all functions and responsibilities in making the production IT environment stable and scalable. We're looking for someone who will be motivated and passionate, capable of working with sufficient guidance to resolve demanding tasks while working with internal customers.

Vice President - Customer Advocacy

Icertis
Bellevue
4 days ago
+18
The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

Executive Assistant

Qualtrics
Seattle
4 days ago
+27
Executive Assistant to Chief Technology OfficerCompany Description At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving. 9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform-TM to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM,

Senior Success Consultant

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Partner Success - Partner Success Leader (Americas)

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Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $39,750
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Desktop Support $57,500
Min: $39K
Max: $90K
Technical Support $58,188
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $94,300
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $113,167
Min: $90K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
+21
Fintech, Software
+24
Professional Services
+16
Sales, Software

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