Seattle Tech Jobs & Startup Jobs | Built In Seattle

Seattle Tech Jobs and Startup Jobs

51

Technical Support Engineer

Glowforge
Seattle
17 minutes ago
+31
Troubleshooting the tricky questions and working cross functionally to solve the big problems. What are our top five outstanding pain points for customers? What information and testing or troubleshooting would help product teams eliminate those pain points? Communicating elegantly. You’ll respond to our customer’s complex questions with easy to understand emails. You’ll gain a deep technical understanding of problems and teach the rest of the team what they need to know to resolve those problems for our customers. Writing. You’ll create both technical troubleshooting documents that are used by the team internally and self service articles that get our customers back on track. Mentoring. You’ll be a resource for the rest of the team, whether that’s as a subject matter expert or sounding board to help work through problems. You’ll help team members get unstuck when they hit a wall and take on the obstacles they can’t get past. Breathing. You’ll keep a positive disposition and level head even during the worst of times - like late on a holiday when a customer is rightfully upset because something’s broken, and you’re the only one they have to talk to about it.

Senior Manager, Corporate Strategy & Developme…

Accolade
Seattle
17 minutes ago
+39
The Senior Manager, Corporate Strategy & Development is responsible for supporting Accolade’s short and long-term initiatives by (i) acting as an internal consultant for large-scale, complex, and high-priority cross-functional projects and (ii) identifying and executing on strategic alliance and M&A opportunities. The Senior Manager will also assist Corporate Strategy leadership with the function’s broader mandate to drive overall execution of the company’s business plan and achievement of its strategic objectives.

Renewals Specialist

Nintex
Bellevue
17 minutes ago
+26
As the Renewal Sales Representative, you will be responsible for maintaining detailed accounts of your daily activity in Salesforce, accurately forecasting for your assigned region(s) on a weekly, monthly and quarterly basis, and will identify trends to help develop programs which maximize retention. The challenge in this job will be to defend against competitive pressures while uncovering additional opportunities as well as uncovering accounts which may have risk and developing plans to mitigate them. The reward will be building strong relationships with customers that are continuously delighted and surprised by the power, flexibility, and efficiencies of our products. 

Senior Customer Success Manager

Tango Card
Seattle
7 hours ago
+24
The Senior Customer Success Manager at Tango Card is a critical role. You will be directly responsible for managing, servicing and growing our top customers. In addition, you will be the face of the organization to our existing customers and the voice of the customer within our company. If you love solving complicated challenges, customer interactions, and managing big projects in a high-growth environment – this role is for you.

Customer Success Manager

Shiftboard
Seattle
12 hours ago
Customer Success leads the onboarding process and establishes long-term relationships with new clients. You will understand our customers' business goals for the project, envision and provide a relevant solution design that encapsulates industry best practices, and follow a defined implementation process that consistently delivers on implementation milestones and target completion dates. Customer Success also is responsible for proactively checking in with a large book of existing clients. This entails answering technical and non-technical customer inquiries, providing additional training, communicating system improvements, and managing feedback. You will have the ability to grow your role by contributing to help documentation, expanding our social media presence, writing articles for our blog, and taking advantage of other opportunities as they arise.

Technical Support Engineer

Avalara
Seattle
14 hours ago
+21
The TAC Support Engineer is responsible for acting as the Subject Matter Expert providing in-depth technical expertise and analysis supporting our customer base and internal Avalara departments for CertCapture, AvaTax and all related Connectors. This involves working directly with customers, responding to email requests in a timely manner, working closely with Avalara engineers to resolve issues, as well as participating in engineering and product management meetings.

System Administrator

IT Projects Engineer

Sr System Administrator

Director of Customer Experience Enablement and Operations

Load 1 more jobs5 jobs at Avalara

Technical Solution Specialist

SkyKick
Seattle
19 hours ago
+18
The Technical Solutions Specialist is responsible for providing technical and functional oversight and solution implementation guidance and light software development across multiple projects simultaneously, ensuring high quality and consistent delivery. Projects will largely focus on technical integration between partner marketplace / commerce platforms and SkyKick’s products leveraging SkyKick and partner APIs. The Technical Solutions Specialist will gather functional and technical solution requirements, create end-to-end process designs leveraging SkyKick best practices, and both perform light software development & testing as well as advise partner development teams and support their end-to-end integration development and testing.

Customer Support Specialist

Tango Card
Seattle
22 hours ago
+24
Support and amaze our customers via phone and email. Provide order information and verify order details as needed. Troubleshoot issues with redemptions while providing a pleasant and “solution-first” mentality. Go above and beyond to ensure Tango Card remains a “partner of choice” in the rewards industry. Support our reward recipients in redeeming their rewards, all while making it a fun and awesome experience. Gather and verify information, escalating issues as needed. Think outside the box and voice your opinion on how we can make processes better for our customers. Conduct outbound calls as needed to follow up with reward recipients. Work on special cross-team projects as assigned.

Systems Administrator II

Remitly
Seattle
22 hours ago
We are seeking a passionate and motivated Systems Administrator to join a global team of System Admins, Infrastructure and Security Engineers. The ideal candidate would be innovative, be enthusiastic working with internal customers while actively seeking solutions on behalf of the customer, communicate trends to leadership acting on observed areas for improvement, and have lots of fun in the process. You must have knowledge of operating systems, networking, and VOIP fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (Python or PowerShell preferred). You should have a bias toward automation and track record of developing creative solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You show attention to detail and are adept at looking past symptoms and addressing the root causes.

Executive Assistant

Executive Assistant

Karat
Seattle
22 hours ago
+20
Prioritize goals according to the executives guidance. Be a strategic partner in calendar management and time allocation. Plan and execute internal and external meetings. Be a gatekeeper and advocate for the executives time allocation and work/life balance. Coordinate travel for the leadership team. Prepare monthly expense reports. Communicate with minimal guidance on behalf of the executive. Ensure timely communications with airtight confidentiality. Identify potential issues for escalation. Track and monitor pending projects for follow-up and execution. Serve as a liaison across teams within the company. Act as the point of contact between executives and employees/clients.

Partner Operations Specialist

Convoy
Seattle
22 hours ago
+26
The Partner Ops Specialist role will be critical in growing our potential and existing partners. Your main responsibility will be participating in and standardizing our partner bidding processes and working with internal teams on the best way to position Convoy. Other potential partner projects include assisting with internal and external trainings, on-boarding new partner derived customers, and best supporting our partners with spot opportunities.

Director, Internal Communications

Trailer Operations Specialist

Bilingual Operations Specialist (Spanish/English)

Weekend Operations Specialist - Brokerage

Senior Manager, Customer Operations

Senior Operations Specialist - Brokerage

Quality and Compliance Specialist

Operations Specialist - Brokerage

Manager, Customer Operations

Operations Specialist - Overnight

Manager, Workspace and Facilities

Operations Specialist

Executive Assistant

Load 10 more jobs14 jobs at Convoy

Office Administrator – Temporary (part time)

vCita
Bellevue
22 hours ago
+21
About the Team The Operations Team sees vCita's employees as our number one priority. We create processes that constantly improve the office efficiency and work hard to maintain our culture. If you want to join an energetic and driven team that actively influences the office environment, please apply! What You’ll Do Manage and maintain all aspects of office services including: communication tools, IT, office facilities, supplies, and

Customer Success - Global CX Lead

Qualtrics
Seattle
1 day ago
+27
The Customer Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent!

Manager, Strategy & Business Operations

Executive Assistant

Customer Success Manager - Seattle

Global Operations Manager - Digital Experience

Technology Consultant - Customer Experience

Senior Success Consultant - Seattle

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Partner Success - Partner Success Leader (Americas)

Load 6 more jobs10 jobs at Qualtrics

Customer Success Manager

Nintex
Bellevue
1 day ago
+26
Nintex is currently hiring for a Customer Success Manager to join our Bellevue office. A deeply engaged customer is a happy customer. A happy customer is a life-long customer. A life-long customer is the foundation of a company’s success. Our Customer Success Managers ensure the success of Nintex by ensuring our customers know how to get full benefit from our products!

Support Technician

ExtraHop
Seattle
1 day ago
+52
We are looking for a Support Technician who can be flexible on shifts (6AM-6PM PST). This is a growth role and a great entry point for an ExtraHop career. Real opportunities exist for career advancement within Support or in other business units. Support is the place to prove your worth and develop a base for career growth in the company.

Customer Success Manager

Systems Engineer

Senior Compliance Specialist

Smartsheet
Bellevue
1 day ago
Work with Legal to support the business with development of new and operation of ongoing compliance programs affecting Smartsheet products and customers. Coordinate documentation, self-assessment testing, and remediation activities as needed. Update and maintain internal and externally facing security and compliance documentation. Facilitate third party attestations, audits, and certification efforts for the organization. Design and implement compliance programs and routines using Smartsheet and other tools. Deliver ongoing compliance and/or privacy training to the workforce to ensure compliance and privacy awareness.

Senior Solutions Consultant

Manager of Customer Success

Manager of Solution Services

Director of Business Strategy & Operations

Director of Customer Success

Systems Analyst

Compliance Manager

Strategic Customer Success Manager

Client Development Manager - APAC Region

Director, Procurement

Facilities Manager

Customer Success Manager

Client Development Manager

Customer Operations Analyst

Load 10 more jobs15 jobs at Smartsheet

Senior Application Support Consultant (Customer Su…

Icertis
Bellevue
2 days ago
+18
The Senior Application Support Consultant/Engineer role belongs in the Icertis Customer Success unit and involves working closely with Customer, Customer Support and Customer Advocacy teams. This role is responsible for providing Level 2 support and establishing a higher touch in all technical and operational support aspects of Icertis relationship with its customers. The primary focus is on increasing customer satisfaction and adoption. Tasks associated with this role are:

Principal Customer Success Manager

Karat
Seattle
2 days ago
+20
Establish yourself as a trusted advisor to our customers, building close relationships at varying levels within their organizations. Manage accounts throughout their lifecycle, from on boarding and KPI definition through to renewal and up sell. Develop tools that the team will use to monitor account health and opportunities. Partner with our Sales team to effectively communicate the value of the service, unlock new opportunities at clients and expand the business. Work closely with Product and Engineering teams to ensure the needs of and opportunities for our customers are considered in our product roadmap. This role will require 15-20% travel.

Technical Support Engineer

Outreach
Seattle
2 days ago
+38
The Role As a member of the Technical Support Engineering Team, you are the proactive front line and face of Outreach. You interact with our customers daily and make them better at what they do while improving our product. Being a Technical Support Engineer will require you to come up to speed on the product quickly. You will work with customers to ensure they experience the full power of our tools, providing training/adoption and working across

Manager of Customer Success, Emerging Accounts

Senior Director, Professional Services and Training

Renewal Specialist

Receptionist

Load 1 more jobs5 jobs at Outreach

Technical Support Engineer

Tempered Networks
Seattle
3 days ago
+22
The Support Desk Specialist provides remote technical assistance for Tempered Networks security products to internal and external customers. He or she will handle multiple service assist requests of diverse scope where analysis of data requires evaluation of identifiable factors, and provide daily customer communication via phone and email. This SDS will exhibit strong competence, utilizing a number of troubleshooting tools in the course of providing resolutions.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $39,750
Min: $34K
Max: $45K
Technical Support $58,188
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,000
Min: $39K
Max: $120K
Operations Associate $62,286
Min: $41K
Max: $83K
Desktop Support $62,950
Min: $39K
Max: $90K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,340
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $89,143
Min: $57K
Max: $115K
Marketing Operations Manager $93,944
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $152,625
Min: $93K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
+27
Big Data, HR Tech
+21
Fintech, Software
+24
Professional Services

Seattle Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Seattle
LOCAL GUIDE
Best Software Engineer Jobs in Seattle
LOCAL GUIDE
Best Data Science & Analyst Jobs in Seattle
LOCAL GUIDE
Best Sales Jobs in Seattle
LOCAL GUIDE
Best Marketing Jobs in Seattle
LOCAL GUIDE
Best Design Jobs in Seattle
LOCAL GUIDE
Your Guide to the Seattle Startup Community
LOCAL GUIDE
Top Seattle Startup Funding Rounds
LOCAL GUIDE
Best Benefits at Seattle Tech Companies
LOCAL GUIDE
Women in Seattle Tech
LOCAL GUIDE
Coolest Tech Offices in Seattle
LOCAL GUIDE
Your Guide to Software in Seattle