Seattle Tech Jobs and Startup Jobs

18

Director, Diamond Supply Management

Blue Nile
Seattle
10 hours ago
+27
The Director Diamond, Supply Management is responsible for developing and driving sourcing strategies for the diamond category that enable the company to capture greater category market share, maintain competitive pricing and industry leading quality consistent with the Blue Nile aesthetic and style.  He/she builds and maintains strong vendor relationships, aggressively negotiates costs, supports optimal inventory levels and ensures on time delivery.

NOC Engineer (Night Shift)

OfferUp
Bellevue
14 hours ago
+17
We are looking for an experienced Operations Engineer to join our newly formed NOC team for the night shift. In this role you will be a key contributor in building the foundations and processes for our 24x7 Operations Center. Critical tasks include preventing and/or mitigating customer impact by monitoring, identifying, triaging and resolving issues. As a team member, you will work with other engineering teams on escalations to ensure our services remain available, secure, and performing at world class levels. You’ll participate in continuous improvement initiatives by creating, updating and evolving alerts, as well as runbooks and operational processes. 

NOC Shift Lead

Senior IT Lead

Remitly
Seattle
5 days ago
+21
We are seeking a passionate and motivated Senior IT Lead to join a global team of System Admins, Infrastructure and Security Engineers. The ideal candidate would be innovative, be enthusiastic working with internal customers while actively seeking solutions on behalf of the customer, communicate trends to leadership, act on observed areas for improvement, and have lots of fun in the process. As Seattle-IT-Lead at Remitly, you are a leader! - responsible for mentoring and developing Remitly’s IT engineers through influence. You are experienced in leading technology and enjoy the challenges of supporting an organization with 24x7 responsibilities. You will partner with Operations, Facilities, Security, Engineering, and other teams to build a top talent IT organization centered around empowering employees to perform their jobs without friction. You’re a self-starter that is excited to learn new cloud technologies and not afraid to ignite change.

Manager, Success Operations

BitTitan
Bellevue
5 days ago
+39
The Manager, Customer Success Operations role is a Customer Success leader who will design and implement solutions that enable our Customer Success team to deliver exceptional value to our customer base. As a CS Manager, you are a strong performer with an excellent track record of delivering impactful solutions to your key stakeholders. You have a passion for building efficient processes and workflows, optimizing reports, and designing systems so they meet business needs.  You will contribute to building the strategy, infrastructure, processes, and tools which maximize customer happiness, team happiness, and operational efficiency for our Customer Success team. The ideal candidate will have a strong mix of relationship management, strong analytical, business, and technical skills as a proven track record of building strong relationships and outcomes with product, engineering, sales, and marketing.

Technical Support Specialist

Zipwhip
Seattle
5 days ago
+47
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Technical Support Trainer

Zipwhip
Seattle
5 days ago
+47
We are looking for a Technical Support Trainer that could help scope, design and deliver programs for successfully onboard new hires and develop product and technical skills. We are seeking someone who will advocate for a customer-centric support approach and share our company DIRECT values. The ideal candidate will effectively collaborate with Support, Sales and HR leadership to implement learning and development programs and improve quality standards to enhance both the employee and customer experience.

Director, Travel Operations

Expedia Group
Seattle
6 days ago
+16
As the Director, Travel Operations you are responsible to deliver an optimized customer experience for our external clients aligned to their booking and service models. You are accountable for defining process, policy and business rules in partnership with business stakeholders and supplier representatives, positively influencing the overall cost, quality and compliance objectives for the clients. You will use cross team collaboration and business analytics to reduce customer effort and simplify process workflow across all serviced products. You will ensure appropriate staffing is in place and will manage complex projects working closely with internal and external partners. You will create a cohesive, scalable and optimized service experience.

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Load 2 more jobs6 jobs at Expedia Group

Information Security - Risk & Compliance Analy…

Postmates Inc.
Bellevue
1 week ago
+44
Postmates is looking for an Information Security Risk & Compliance Analyst focused on the evaluation of Postmates core services and infrastructure for compliance with the NIST Cybersecurity Framework (NIST CSF) and Sarbanes Oxley IT General Controls. In this role, you will be responsible for evaluating and documenting internal controls, assisting with internal security reviews, and working with internal teams to address compliance and audit issues.

Associate Client Support Engineer

Curalate
Seattle
1 week ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

Software Support Technician

BitTitan
Bellevue
1 week ago
+39
The Software Support Technician (SST) is positioned to be the first point of contact for customers when things are not as expected in the suite of MigrationWiz products. In discussing and understanding the customer’s problem, the SST demonstrates extreme empathy for our customers. These technicians are responsible for quickly triaging, responding, and guiding the customer to help them move forward in their migration projects. They operate in a fast-paced ever evolving environment all while providing industry best customer service on a consistent basis.

Strategic Account Manager - Healthcare IT

Xealth
Seattle
1 week ago
+37
Having recently closed a major funding round, we’re looking for a digital health strategy focused Engagement Manager to join our team. You would be part of a small team dedicated to delivering high-quality product in a mission critical environment. In this role you’ll work with a range of internal and external stakeholders to drive the strategy and integration of Xealth and Xealth Partner Solutions into healthcare IT environments. As a Client Engagement Manager at Xealth, you’ll be instrumental to client success, while helping achieve our mission of leveraging technology to improve healthcare for everyone.

Senior Systems Engineer

DomainTools
Seattle
1 week ago
+52
DomainTools is looking for a motivated and experienced System Engineer to join our Technical Operations team. We are passionate about open source big data technologies to support our SaaS offerings and operations of our growing business. The TechOps team supports the operation of our product infrastructure including on-premise and cloud systems as well as IT operations of our office space in downtown Seattle. We are focusing on automation, scaling, and improving visibility into our infrastructure and processes.

Senior IT Ops Specialist

DomainTools
Seattle
1 week ago
+52
DomainTools is looking for a motivated and experienced Senior IT Ops Specialist to join our Technical Operations team. We are a company with a vision of a safe, secure, and open Internet for everyone and we need some help to achieve that vision. This role will serve as the main owner of the DomainTools corporate IT vision and execution. As part of the larger Technical Operations team, you will focus heavily on our employee’s technology needs to run our business. This includes laptop management, SaaS application administration, end user troubleshooting, audio/video system design and support, and inventory management.

Director, Customer Success

DomainTools
Seattle
1 week ago
+52
DomainTools is looking for an experienced Director of Customer Success to help drive customer engagement and a long-term retention strategy. We are a small and fast growing team looking for someone to help us build the processes and culture of a world class organization. To accomplish this, we are building a knowledgeable inside (Seattle-based) team that strives to be experts not only in our data, products and integration points, but also informed about the customer’s environment and the larger cyber security ecosystem. As a critical part of our Go To Market team, you will have the opportunity to motivate, guide, and grow the Customer Success team and engage with some of the largest companies in the world. The Customer Success team is responsible for developing customer relationships that promote retention and growth while ensuring that our customers derive maximum value from our solutions. You will be responsible for working hand-in-hand with Marketing, Support and Sales while overseeing a team that helps ensure our customers adopt our solutions successfully, and maintain a high retention rate and drive expansion revenue within our existing book of business.

Software Support Technician - Weekends

BitTitan
Bellevue
1 week ago
+39
The Software Support Technician (SST) is positioned to be the first point of contact for customers when things are not as expected in the suite of MigrationWiz products. In discussing and understanding the customer’s problem, the SST demonstrates extreme empathy for our customers. These technicians are responsible for quickly triaging, responding, and guiding the customer to help them move forward in their migration projects. They operate in a fast-paced ever evolving environment all while providing industry best customer service on a consistent basis.

Fraud Prevention Specialist II

Blue Nile
Seattle
1 month ago
+27
Blue Nile is looking for a passionate and talented Fraud Prevention Specialist to join our Loss Prevention Department’s Order Review/Fraud Prevention Team.  Our customer service goal is to enhance and grow the brand connection experience for our Blue Nile customers. This position efficiently reviews a high volume of customer orders and e-mails each day, interacting with customers, financial institutions, and cross functional teams and performs fraud prevention activities, order review and processing as well as researching and solving post-sale issues.

Technical Support Specialist

Hostwinds
Seattle
1 month ago
As a member of our Support Team you will deliver excellent customer service to our clients. You will be responsible for resolving problems relating to their hosting services and answer any questions they may have about our products. Support areas include: cPanel, network connectivity, PHP (no development), MySQL (install/update), Plesk (support), Apache (basic configuration & trouble shooting), OS installation, routing/delivery, DNS and hosting package installation. We deliver Windows and Linux based hosting. You will be providing support through phone, chat, and email based ticketing system.

Web Support Tier 1

Hostwinds
Seattle
1 month ago
As a member of our Support Team you will deliver excellent customer service to our clients. You will be responsible for resolving problems relating to their hosting services and answer any questions they may have about our products. Support areas include: cPanel, network connectivity, PHP (no development), MySQL (install/update), Plesk (support), Apache (basic configuration & trouble shooting), OS installation, routing/delivery, DNS and hosting package installation. We deliver Windows and Linux based hosting. You will be providing support through phone, chat, and email based ticketing system.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $45,682
Min: $34K
Max: $57K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Desktop Support $59,018
Min: $31K
Max: $90K
Office Manager $61,167
Min: $39K
Max: $120K
Technical Support $61,536
Min: $38K
Max: $98K
Operations Associate $62,152
Min: $41K
Max: $86K
Client Success Manager $75,385
Min: $55K
Max: $100K
Business Analyst $81,031
Min: $57K
Max: $102K
Business Intelligence Analyst $89,063
Min: $57K
Max: $115K
Operations Manager $91,713
Min: $48K
Max: $152K
Marketing Operations Manager $98,550
Min: $66K
Max: $140K
Customer Support Manager $99,667
Min: $56K
Max: $158K
Senior Business Analyst $100,019
Min: $73K
Max: $132K
Sales Operations Manager $110,444
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,833
Min: $85K
Max: $199K
Vice President of Operations $189,286
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

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