Seattle Tech Jobs & Startup Jobs | Built In Seattle

Seattle Tech Jobs and Startup Jobs

15

Manager, Global Trust & Safety

Stripe
Seattle
3 hours ago
User Ops - Manager, Global Trust & Safety Location: SF User Ops Specializations team focuses on building scalable operations while providing Tier 3 support to internal and external stakeholders. We work to advance issue resolution, processes, and documentation by drawing on expert institutional knowledge and experience. We build indispensable partnerships and collaborative initiatives around User Safety, Risk, product launches and product

Product Support Specialist

Stripe
Seattle
3 hours ago
Deliver incredible experiences to Stripe users. Stripe is expanding to power the online payments infrastructure throughout the world. User Operations team members collaborate from across the UK, the continental US, Germany, Ireland, France, Australia, Brazil, Singapore and Hong Kong. We aim to delight users with friendly and helpful Support, gathering feedback to drive improvements to our products. We also work closely with every part of the

Customer Account Manager, Customer Loyalty

Avalara
Seattle
2 days ago
As part of the customer loyalty team, the Customer Account Manager (CAM) is responsible for maximizing the lifetime value of every customer. This is achieved by building strong customer relationships, improving the customer experience and driving the value of Avalara products, which includes growing net revenue through up-sell, cross-sell and add-on opportunities. The Customer Account Manager must have strong account management and sales skills and flourish in a fast-paced, exciting environment. 

Front Desk Coordinator

System Administrator

IT Project Engineer

Infrastructure manager

Director, Leadership Development

Load 2 more jobs6 jobs at Avalara

Senior Executive Assistant

Snap! Raise
Seattle
3 days ago
+17
Reporting directly to the CEO, the Executive Assistant provides support and serves as the primary point of contact for internal and external contacts. The Executive Assistant also serves as a liaison to the board of directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects in a project management capacity. The Executive Assistant must be extremely organized, creative, agile, and enjoy working on a mission-driven team alongside individuals with a variety of working styles.  

Customer Support Specialist

Snap! Raise
Seattle
5 days ago
+17
Snap! Raise is looking for a stellar Customer Support Specialist to join our Internal Operations team in our South Lake Union office. This is a critical role at Snap! as our support team is the face of our business responsible for delivering an excellent experience for anyone interacting with our platform. Daily tasks include resolving incoming issues, and proactively engaging users when before an issue arises. Candidates will be working alongside our support team to provide best-in-class support for organization leaders, donors, and Snap! Employees. 

Enterprise Support Specialist

Stripe
Seattle
5 days ago
Enterprise Support Specialists work cross-functionally to support Stripe’s largest and most complex users. We implement and operationalize solutions that enable them to grow their business with Stripe. You will: Provide a ‘Gold Standard Experience’* to your assigned accounts’ key stakeholders.  Work with the wider Operations Org to provide current state, resources and knowledge to enable `Gold Standard Experience`* across teams interacting

Customer Success Manager

Snap! Raise
Seattle
5 days ago
+17
Snap! Raise is looking for a Customer Success Manager to join our growing team in our South Lake Union office. The Customer Success Manager will work directly with our external Campaign Directors to support coaches, players, and community leaders across the U.S. helping them realize and exceed their fundraising goals. A day in the life of a Customer Success Manager will consist of supporting our Campaign Directors, on-boarding new customers, proactively contacting accounts at risk, answering incoming questions from customers and campaign directors, provide expert advice and upsell/cross-sell customers on all our products and services. The ideal candidate to help us build this team is a competitive self-starter; someone who has a passion for helping others and believes in a team-first mentality. 

IT Desktop Support Engineer

PitchBook
Seattle
1 week ago
+17
PitchBook is looking for an IT Technician / Desktop Support Engineer. You will join our IT Operations team and will be responsible for day-to-day support of our laptops, desktops, printers, servers, network infrastructure, and all other technical hardware used at our multiple offices. In this role, you will also be responsible for performing all other technical or non-technical troubleshooting tasks that the company may need. This is an entry level position; the perfect candidate is a great problem solver and is passionate about IT systems and the people who use them. On-call, after hours support will be required on occasion. This is a great opportunity to join a growing and dynamic company and use technology to drive key business initiatives. If interested, please apply immediately with your resume. We look forward to hearing from you!

Account Manager, Middle Market

PitchBook
Seattle
1 week ago
+17
As an Account Manager for Middle Market accounts, you’ll be managing clients that are of strategic importance. Account Managers work to drive value that leads to expansion, renewals and customer satisfaction. You will be dedicated to finding additional opportunities within current client accounts by establishing lasting relationship with key decision makers.

Customer Support Specialist

PitchBook
Seattle
1 week ago
+17
The CSS will support CSMs (Customer Success Managers) and their accounts that are of strategic importance to PitchBook, and will work on the Customer Success team to complete various account-related requests and activities. The CSS will develop a deep knowledge of PitchBook’s clients, their industries/sectors as well as their business needs.

Relationship Manager

Gravity Payments
Seattle
1 week ago
+19
We are searching for a resourceful, strategic and organized candidate that is passionate about company products and the clients they serve. Relationship Managers will act as the main point of contact for their clients, and be an advocate for any issues that may arise. The ideal candidate will be the owner of their assigned accounts and work to create and execute strategic plans with each partner.

Manager, Customer Support

PitchBook
Seattle
1 week ago
+17
Oversee all activities and members of the Customer Support team, while working closely with Customer Success Managers, Account Managers and sales teams. Serve as a point of escalation for critical customer questions. Work with the Customer Success team to resolve all client issues. Set and manage objectives and key results of Support team. Mentor group members and coach on job responsibilities and role. Drive innovation with how PitchBook interacts with inbound questions, concerns and product inquiries. Involvement with hiring and personnel decisions. Monitor and evaluate technology used to serve our clients including LiveChat, email, ServiceCloud and phone support. Work cross-functionally with all PitchBook teams to resolve customer issues and improve response times.

Support Engineer

Stripe
Seattle
1 week ago
Interact with users by email, IRC (up to half your week), and potentially face-to-face. Gain unique insights into how engineers building the newest or most interesting businesses make use of Stripe. Optimize our internal and external documentation for subscriptions, Checkout, and a host of other products. Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of Stripe better.

Manager, User Operations

Stripe
Seattle
1 week ago
Stripe is looking for an effective and motivated User Operations Manager to help grow the User Operations team and manage a group of 6 to 8 team members working on email, phone or chat support. The User Operations Manager cultivates the happiness of their team members while guiding them to be the best they can be, through feedback, mentoring, and advocacy within the organization. This means helping to set team goals, and using metrics to efficiently measure and guide team performance in pursuit of those goals. The User Operations Manager is also responsible for managing some operational projects on a larger scale.

Head of Stripe Vendor Management

Stripe
Seattle
3 weeks ago
As Stripe’s user base and global footprint grows dramatically, we are looking for an experienced leader who brings both strategic and operational abilities to lead our outsourced vendor operations. Our vendors provide user support across a number of contact channels such as email, chat and phone, they generate sales and qualify leads, they perform risk reviews and execute a variety of back office functions. You and your team are responsible for overseeing the vendor strategy for Stripe across user-facing teams and working closely with cross-functional leaders and operational teams across our User Operations, Sales, Compliance and Risk functions.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $38,700
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $56,214
Min: $38K
Max: $98K
Desktop Support $57,500
Min: $39K
Max: $90K
Sales Operations Analyst $61,667
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $94,300
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $117,800
Min: $100K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

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