Seattle Tech Jobs & Startup Jobs | Built In Seattle

Seattle Tech Jobs and Startup Jobs

5

Director of Global IT Operations

Seagull Scientific
Bellevue
4 days ago
+32
Oversee global IT operations, policies, procedures and assess them according to company goals. Lead and manage your small global team to provide solutions for our global network: system monitoring and performance tuning, system administration, systems control and security, and technical documentation. Identify and mitigate security vulnerabilities with strategic solutions that ensure data security. Conduct analysis, investigate and recommend security technologies - including managed security services, firewalls, encryption, intrusion detection, VPN and solutions for incorporation into product/services. Strategize the deployment of cloud applications. Ensure proper staffing and skillsets are in place to deliver quality IT services. Understand the business requirements of all departments to determine their technology needs. Ensure capacity planning is in place. Determine efficient and cost-effective IT hardware and software. Identify the necessity for upgrades, configurations or current systems. Create and monitor IT budgets and expenses. Build relationships with vendors and oversee all contracts and maintenance agreements. Evaluate the costs and benefits of cloud services and subscriptions. Provide weekly status reports for CEO.

Customer Success Manager

Snap! Raise
Seattle
4 days ago
+30
Snap! Raise is looking for a Customer Success Manager to join our growing team in our South Lake Union office. The Customer Success Manager will work directly with our external Market Development Managers to support coaches, players, and community leaders across the U.S., helping them realize and exceed their fundraising goals. A day in the life of a CSM will consist of supporting our Market Development Managers, on-boarding new customers, proactively contacting accounts at risk, answering incoming questions from customers and campaign directors, provide expert advice and up-sell/cross-sell customers on all our products and services. The ideal candidate to help us build this team is a competitive self-starter; someone who has a passion for helping others and believes in a team-first mentality. 

Software Support Technician - Tier I

Seagull Scientific
Bellevue
4 days ago
+32
Be the first point of contact with customers over email, chat, and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to the documentation and the Knowledge Base. Above all, provide a World-Class customer experience.

Software Support Representative - Tier I

Seagull Scientific
Bellevue
1 week ago
+32
You are a strong team player who appreciates excellence, who is passionate about their work and fair in their interactions with people. Even though it is free, we consider our technical support to be a vital part of the product we sell, and we want it to be the best. You are a self-motivated, hardworking professional who is dedicated to outstanding customer support, and are eager to learn new technical skills to make a real difference in a growing, international company.

Customer Support Specialist

Snap! Raise
Seattle
1 week ago
+30
Snap! Raise is looking for a stellar Customer Support Specialist to join our Internal Operations team in our South Lake Union office. This is a critical role at Snap! as our support team is the face of our business responsible for delivering an excellent experience for anyone interacting with our platform. Daily tasks include resolving incoming issues, and proactively engaging users when before an issue arises. Candidates will be working alongside our support team to provide best-in-class support for organization leaders, donors, and Snap! Employees. 

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $42,071
Min: $34K
Max: $56K
Technical Support $56,750
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,000
Min: $39K
Max: $120K
Desktop Support $63,020
Min: $39K
Max: $90K
Operations Associate $65,250
Min: $41K
Max: $86K
Client Success Manager $74,000
Min: $55K
Max: $100K
Business Analyst $78,036
Min: $57K
Max: $102K
Operations Manager $87,579
Min: $48K
Max: $115K
Business Intelligence Analyst $88,750
Min: $57K
Max: $115K
Marketing Operations Manager $93,944
Min: $66K
Max: $130K
Senior Business Analyst $98,942
Min: $73K
Max: $132K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $107,688
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,111
Min: $85K
Max: $199K
Vice President of Operations $183,000
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

+27
Big Data, HR Tech
Productivity, Software
+21
Fintech, Software
+24
Professional Services

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