Seattle Tech Jobs & Startup Jobs | Built In Seattle

Seattle Tech Jobs and Startup Jobs

55

Customer Success Associate

TINYpulse
Seattle
3 hours ago
+24
As Customer Success Associate you will be responsible for working with and ensuring the long term success of our customers. In this role you will have the opportunity to provide the highest level of support to our clients, leading to record setting “Happiness’ levels across every organization.

Partner Success - Strategic Program Manager

Qualtrics
Seattle
3 hours ago
+27
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale market and product launches . As a Launch Program Manager, you will be responsible for developing company wide launch and release plans for major product and offerings. You will bring individuals across the organization from Engineering, Product Management, Marketing, Services, Customer Success, Partner Success and external partners together to ensure flawless launch execution.

Experience Management Scientist, Customer Experience

Customer Success Manager

Partner Success - Partner Success Leader (Americas)

Customer Success Manager (MBA)

Load 1 more jobs5 jobs at Qualtrics

Customer Technical Support Specialist

Limeade
Bellevue
1 day ago
+23
You will perform enterprise customer service & support for a cutting edge web service. You will troubleshoot admin issues, foster a positive online community for our members, interact with customer representatives, and work with our product development team to turn customer pain into customer delight (in a scalable way).

Software Support Technician - Tier I

BarTender® by Seagull Scientific
Bellevue
2 days ago
+15
First point of contact with customers over email, chat and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to documentation and Knowledge Base. Above all, provide a World-Class customer experience.

Office Assistant

Dev9
Kirkland
2 days ago
The Office Assistant position will be responsible for providing exceptional front-office administrative and reception support for the Operations Team. The Office Assistant can expect to spend approximately 75% of their time managing office/reception duties and 25% of their time on scheduling/executive support. 

Tier 3 Support Escalation Engineer

Smartsheet
Bellevue
2 days ago
Tier 3 Escalation Engineers will be the SMEs (subject matter experts) on the Support team for the Core and Premium Smartsheet application, the Smartsheet API, and our various apps & integrations. This is a highly technical role that requires a heightened sense of urgency, ability to follow processes and deal with ambiguity when new scenarios arise, and recognize critical situations and engage the right right resources to resolve.Successful individuals in this role will enjoy researching and documenting known workarounds as well as reproducing issues. This position requires a highly motivated individual who operates independently and thrives on solving Smartsheet’s toughest problems for our customers. This role will report to the Manager, Global Support Escalations and can work remotely, or in our Bellevue or Boston offices.

Customer Success Manager

Client Development Manager

Customer Success Associate

Product Launch Operations Manager

Compliance Manager

Strategic Customer Success Manager

Help Desk Technician

Client Development Manager - APAC Region

Senior Director of Real Estate & Facilities

Order Management Specialist

Load 7 more jobs11 jobs at Smartsheet

Manager, IT Security

ServiceNow
Kirkland
2 days ago
+24
Lead, mentor, and manage a security team responsible for researching, developing, implementing and supporting company-wide security initiatives. Manage and maintain enterprise security systems and technology. Manage initiatives to design, configure, implement and test strategic security system solutions to address complex technical and business requirements. Develop security designs for complex, multi-platform systems. Partner with leaders across the company to ensure that corporate information security projects receive appropriate prioritization and resources. Document and maintain information related to the information security program. Collaborate with ServiceNow’s leadership teams, prioritizing tasks as necessary. Serve as technical leadership for large, complex projects using cross-functional teams. Maintain quality service by following organization standards.

Manager, IT Practice (ITOM, ITAM, ITBM) - Solution Consulting

Corporate Pricing Director

Senior Solution Consultant

Customer Success Manager

Apptentive
Seattle
2 days ago
+20
As our customer base grows we need to grow our Customer Success team. This team is a cultural touchstone for the company. Everything we are building is focused on fostering great customer relationships, so our Customer Success team must be absolutely world-class. You’ll join a team that routinely consults the Fortune 500 on mobile and communications strategies and works closely with the world’s best mobile teams to onboard and manage their Apptentive account. If a high level of responsibility, an infinite amount of patience and, an incredible attention to detail are qualities you possess, we would love to speak with you.

Customer Account Manager, Customer Loyalty

Avalara
Seattle
2 days ago
As part of the customer loyalty team, the Customer Account Manager (CAM) is responsible for maximizing the lifetime value of every customer. This is achieved by building strong customer relationships, improving the customer experience and driving the value of Avalara products, which includes growing net revenue through up-sell, cross-sell and add-on opportunities. The Customer Account Manager must have strong account management and sales skills and flourish in a fast-paced, exciting environment. 

Front Desk Coordinator

System Administrator

IT Project Engineer

Infrastructure manager

Director, Leadership Development

Load 2 more jobs6 jobs at Avalara

Global Alliance Director

UiPath
Bellevue
3 days ago
+32
The Global Alliance Manager will recruit, develop and lead global technology alliance partnerships to drive incremental revenue. The Global Alliance Manager will develop, maintain and execute business plans with key metrics focused on revenue results from the partnerships - including strategy and actions to drive revenue growth through go-to-market initiatives, technology integrations and innovation solution offerings. The Global Alliance Manager will lead all aspects of relationship management between the partner and UiPath, to include ensuring executive sponsors are established by both organizations and that regular and relevant contact is performed to review business performance of the partnership. Prior experience working with senior management of technology partners with a focus on selling and delivering complementary solutions and/or services is highly desirable.

Partner Success Manager

Infrastructure Engineer

Product Consultant Support

Global Account Manager

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Customer Success Manager - Mid Market

Pushpay
Redmond
3 days ago
+17
At Pushpay the Customer Success Manager plays a key role in building and fostering relationships with our customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. The customer satisfaction you foster will help you retain our customers. This role reports to Director, Customer Success Managers.

Senior Customer Success Manager

Skilljar
Seattle
3 days ago
+16
Skilljar is seeking a versatile and experienced Senior Customer Success Manager to join our rapidly growing team. This person will be working directly with our enterprise level clients to enable them to successfully implement Skilljar to achieve business goals. As part of a small team, you’ll have a unique opportunity to work across many skill sets. You must be very comfortable wearing multiple hats in a highly ambiguous environment, building and iterating on processes on the fly, and working closely with cross-functional teams. This is a fantastic opportunity for a driven and focused individual to get in on the ground floor of a rapidly accelerating startup that has already delighted dozens of Fortune 1000 and mid-market clients.

Training Manager, Axon Instructor Network

Axon
Seattle
3 days ago
+43
As a Manager for Axon Training, you will have a direct impact on the success of agencies and officers using Axon products in their daily lives, as well as the well-being of the communities they serve. Working directly with our Training Advisory Board and Instructor Network, you will serve a key role in the design and development of training and education programs for Axon. Initiatives range from scaling our International cadre to developing new learning technology and training curriculum with our Learning Design team. We thrive on experimentation and validating our ideas with our customers, and embody Axon’s core mission of protecting life.

Salesforce / Marketo Systems Administrator

Pushpay
Redmond
3 days ago
+17
As a Salesforce.com Administrator on our Technical Operation team, you will be responsible for day to day oversight of Pushpay’s Salesforce.com ecosystem, which will includes: Object management, Configuring Salesforce.com to business requirements, Providing best practice recommendations and Implementing functionality for a range of internal project stakeholders. You will work closely with business leadership, internal stakeholders, business analysts and users within a fast growing sales environment to ensure core systems are built for scale and delivery of key insights.

NOC Engineer

Zipwhip
Seattle
3 days ago
+29
We are looking for a Network Operations Engineer with strong technical skills and an ability to dig into details to identify opportunities and solutions to root cause issues. This person will provide 24/7 network monitoring and support for mission critical services related to our gateway, carrier, and API business. We're seeking curious, organized, and reliable contributors that are hungry to improve and grow the resiliency of the systems, network, and monitoring infrastructure.

NOC Technician

Zipwhip
Seattle
3 days ago
+29
We are looking for a Network Operations Technician that will monitor critical network elements for infrastructure used by both internal and external customers. This person will provide 24/7 network monitoring and support for mission critical services related to our gateway, carrier, and API business. We're seeking contributors that are hungry to improve and grow the resiliency of the systems, network, and monitoring infrastructure.

Customer/Technical Support Manager

Zipwhip
Seattle
3 days ago
+29
The team is seeking a seasoned Technical Support Manager with coaching and leadership experience working in a technically-oriented, fast-paced environment. Strong candidates will have a proven track record of effectively leading high-quality support teams, strong people skills, effective people relationships management, meeting team KPIs and collaborating to solve complex technical support problems, all while putting customers first. 

Customer/Technical Support Specialist

Zipwhip
Seattle
3 days ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Customer Success Manager

EagleView Technologies
Bellevue
3 days ago
+19
Support enterprise level clients, interfacing with management at multiple levels. Collaborate with internal teams in support of enterprise clients. Help clients improve their workflow by utilizing company products and services. Resolve client issues and concerns. Other duties as assigned.

Customer Success Support Representative

EagleView Technologies
Bellevue
3 days ago
+19
Respond to client issues and concerns in a timely manner. Process multiple types of bulk service requests for marketing, sales, and clients. Support smaller accounts in an account manager capacity. Other duties as assigned.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $38,700
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $56,214
Min: $38K
Max: $98K
Desktop Support $57,500
Min: $39K
Max: $90K
Sales Operations Analyst $61,667
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $94,300
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $117,800
Min: $100K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
Fintech, Software
+27
Big Data, HR Tech

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