Mid Level Best Operations Jobs in Seattle | Built In Seattle

Mid Level Operations Jobs in Seattle

47

Manager, Global Trust & Safety

Stripe
Seattle
4 hours ago
User Ops - Manager, Global Trust & Safety Location: SF User Ops Specializations team focuses on building scalable operations while providing Tier 3 support to internal and external stakeholders. We work to advance issue resolution, processes, and documentation by drawing on expert institutional knowledge and experience. We build indispensable partnerships and collaborative initiatives around User Safety, Risk, product launches and product

Customer Technical Support Specialist

Limeade
Bellevue
1 day ago
+23
You will perform enterprise customer service & support for a cutting edge web service. You will troubleshoot admin issues, foster a positive online community for our members, interact with customer representatives, and work with our product development team to turn customer pain into customer delight (in a scalable way).

Sr. Manager, Customer Experience: Training - Quali…

Rover
Seattle
1 day ago
+27
The Senior Manager, Customer Experience Training, Quality, and Content has the critical role of continuously improving the customer-facing functions at Rover by being directly responsible for supporting Rover’s customer-facing teams grow and scale from a knowledge standpoint. You will inspire and reinforce flawless front-line support for Rover's exponential growth by improving front-line training, content, tools and underlying systems. Key responsibilities include leading a team of trainers and training programs that accelerate the ramp time of new hires, creating and measuring training programs that help keep existing team members up-to-date or abreast of changes to processes, policies, etc., and developing a quality assurance program that reduces errors, improves customer satisfaction, and identifies opportunities for training improvement. This position is strategic in nature and will help define and build out the Training, Quality Assurance, and Content Strategy for Rover Support.

CRM Strategy Manager

Senior Manager of Safety and Enforcement

Trust & Safety Supervisor

Head of Canada (Country Manager)

Applications Manager

Load 2 more jobs6 jobs at Rover

Software Support Technician - Tier I

BarTender® by Seagull Scientific
Bellevue
2 days ago
+15
First point of contact with customers over email, chat and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to documentation and Knowledge Base. Above all, provide a World-Class customer experience.

Director of Client Experience

Flyhomes
Seattle
1 day ago
+33
Flyhomes is adding a Director of User Experience to the team! In this role, you will capture the overall experience and satisfaction of our clients as they interact with Flyhomes across all of our business lines. This energetic self-starter will be responsible for the pulse of the clients, managing and delivering feedback to teams, building a end-to-end client experience, as well as recommending changes to our current processes, to ensure the experience of buying, selling and owning a FlyHomes home is transformative.

Senior Title Officer

Director of Strategy & Operations

General Manager- Seattle

Client Development Manager

Smartsheet
Bellevue
2 days ago
Smartsheet is seeking an experienced sales professional to join our team as a Client Development Manager. The ideal candidate will have a history of over performance in quota attainment and developing customer accounts. This role is part of the Sales organization and is based at Smartsheet in Bellevue, WA and reports to the Commercial Sales Manager. Responsibilities Act as the subject matter expert in the features, benefits and application of

Product Launch Operations Manager

Help Desk Technician

Client Development Manager - APAC Region

Customer Success Manager

Apptentive
Seattle
2 days ago
+20
As our customer base grows we need to grow our Customer Success team. This team is a cultural touchstone for the company. Everything we are building is focused on fostering great customer relationships, so our Customer Success team must be absolutely world-class. You’ll join a team that routinely consults the Fortune 500 on mobile and communications strategies and works closely with the world’s best mobile teams to onboard and manage their Apptentive account. If a high level of responsibility, an infinite amount of patience and, an incredible attention to detail are qualities you possess, we would love to speak with you.

Customer Account Manager, Customer Loyalty

Avalara
Seattle
2 days ago
As part of the customer loyalty team, the Customer Account Manager (CAM) is responsible for maximizing the lifetime value of every customer. This is achieved by building strong customer relationships, improving the customer experience and driving the value of Avalara products, which includes growing net revenue through up-sell, cross-sell and add-on opportunities. The Customer Account Manager must have strong account management and sales skills and flourish in a fast-paced, exciting environment. 

Infrastructure manager

Partner Success Manager

UiPath
Bellevue
3 days ago
+32
Your broad responsibilities include, executing against the partner Go To Market strategy in your region, establishing business and technical relationships, even managing day-to-day interactions to build long-term business opportunities. Your goal will be to help partner maximize UiPath adoption, reach complete maturity/independence and business value to UiPath customers.

Product Consultant Support

Customer Success Manager - Mid Market

Pushpay
Redmond
3 days ago
+17
At Pushpay the Customer Success Manager plays a key role in building and fostering relationships with our customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. The customer satisfaction you foster will help you retain our customers. This role reports to Director, Customer Success Managers.

Senior Customer Success Manager

Skilljar
Seattle
3 days ago
+16
Skilljar is seeking a versatile and experienced Senior Customer Success Manager to join our rapidly growing team. This person will be working directly with our enterprise level clients to enable them to successfully implement Skilljar to achieve business goals. As part of a small team, you’ll have a unique opportunity to work across many skill sets. You must be very comfortable wearing multiple hats in a highly ambiguous environment, building and iterating on processes on the fly, and working closely with cross-functional teams. This is a fantastic opportunity for a driven and focused individual to get in on the ground floor of a rapidly accelerating startup that has already delighted dozens of Fortune 1000 and mid-market clients.

Customer/Technical Support Manager

Zipwhip
Seattle
3 days ago
+29
The team is seeking a seasoned Technical Support Manager with coaching and leadership experience working in a technically-oriented, fast-paced environment. Strong candidates will have a proven track record of effectively leading high-quality support teams, strong people skills, effective people relationships management, meeting team KPIs and collaborating to solve complex technical support problems, all while putting customers first. 

Customer/Technical Support Specialist

Zipwhip
Seattle
3 days ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Information Security Risk Analyst

Groupon
Seattle
3 days ago
+12
Groupon’s Information Security team is seeking an experienced Security Risk Analyst to assist in analyzing Groupon’s risk environment relative to third parties and internal services and assisting in recommending measures to safeguard valuable information assets and document key information and capabilities of third parties. The position is responsible for executing a portion of the Cybersecurity program designed to advise the organization on its management of third-party cybersecurity risk.

Senior Executive Assistant

Snap! Raise
Seattle
3 days ago
+17
Reporting directly to the CEO, the Executive Assistant provides support and serves as the primary point of contact for internal and external contacts. The Executive Assistant also serves as a liaison to the board of directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects in a project management capacity. The Executive Assistant must be extremely organized, creative, agile, and enjoy working on a mission-driven team alongside individuals with a variety of working styles.  

Onsite Well-Being and Engagement Specialist

Limeade
Bellevue
4 days ago
+23
The Onsite Well-Being and Engagement Specialist’s responsibility is to ensure customer success by executing customer engagement initiatives, managing and training a network of well-being champions, identifying and managing customer’s changing business needs, ensuring customer responsiveness, and risk identification and mitigation. The Onsite Wellbeing Coordinator is the day-to-day success leader for our customers and a true customer advocate in driving industry best practices and the evolution of Supplier’s product and programming to align with our customer’s business goals. The Coordinator will also support the Strategic Account Executive to ensure that all Supplier contractual obligations and that all Supplier service commitments are being met.

Partner Operations Manager

Apptio
Bellevue
4 days ago
+18
Partner with multiple cross-functional teams to support partner programs and processes worldwide. Engage with finance and sales teams to assure accuracy of reporting and efficiency of processing partner referral and resell transactions and related payments. Collaborate with global and regional GPSO teams and coordinate with our legal team to facilitate negotiation and execution of partner-related agreements and contracts. Lead operational aspects of our partner and reseller program, including new partner onboarding, contract management, and adherence to and facilitation of partner program requirements and benefits. Maintain our partner portal to assure relevancy and timeliness of information and content to our partner community. Monitor and support partner portal to measure and report upon partner engagement in enablement, lead generation, sales, and service delivery. Facilitate the ongoing governance, administration and change management for partner programs.

Sr. Operations Analyst, Customer Experience

OfferUp
Bellevue
4 days ago
+17
Are you ready to help shape the culture and results of a growing Customer Experience organization? We are looking for a Sr. Operations Analyst is responsible for building and standardizing a suite of reporting and data tools to maximize efficiency at all levels across the Customer Experience, Risk Operations, and Partner Network ecosystem. You will be the first operations analyst on the team and will have the exposure, opportunity, and responsibility to drive impactful projects as our support model evolves with our growing core marketplace and lines of business.

Senior Manager, Solutions & Support

DreamBox Learning
Bellevue
5 days ago
+22
This role is accountable for timely, high-quality service delivery of customer-facing and internal self service capabilities, internal training and development, reporting, automation, & data analytics. These capabilities will provide the system and solutions for an effective and efficient Client Experience & Success department (CX+CS). This Senior Manager will oversee a geographically distributed team of 4 to 5 individuals and is responsible for two distinct functional areas: Functional area one: Knowledge base content creation and delivery (internal and external) with a focus on self service capability, development of training material and facilitation of training using various delivery methods, management and creation of internal procedural documentation in relation to all support activities, and administration of support content. Functional area two: Development and ongoing management of internal reporting, dashboards, and ad-hoc data analytics in support of the CX + CS organization by leveraging distributed data from multiple internal data sources with a focus on automated creation and distribution.

Administrative Assistant

Apptio
Bellevue
5 days ago
+18
-Provide a broad range of day to day administrative support to members of the Senior Management Team. -Provide project coordination for short term / long term projects and events. -Facilitate coordination for large internal events (travel is required to provide onsite support). -Provide back up support to Front Desk Receptionist. -Manage calendars, scheduling, and travel arrangements for Executives. -Expense report management and reconciliation. -Partner with internal resources to produce weekly and monthly reports. -Schedule and run internal team conference calls. -Help welcome new employees and manage office equipment needs.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $38,700
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $56,214
Min: $38K
Max: $98K
Desktop Support $57,500
Min: $39K
Max: $90K
Sales Operations Analyst $61,667
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $94,300
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $117,800
Min: $100K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
Fintech, Software
+27
Big Data, HR Tech

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