Senior Best Operations Jobs in Seattle | Built In Seattle

Senior Operations Jobs in Seattle

34

Manager, Global Trust & Safety

Stripe
Seattle
4 hours ago
User Ops - Manager, Global Trust & Safety Location: SF User Ops Specializations team focuses on building scalable operations while providing Tier 3 support to internal and external stakeholders. We work to advance issue resolution, processes, and documentation by drawing on expert institutional knowledge and experience. We build indispensable partnerships and collaborative initiatives around User Safety, Risk, product launches and product

Partner Success - Strategic Program Manager

Qualtrics
Seattle
4 hours ago
+27
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale market and product launches . As a Launch Program Manager, you will be responsible for developing company wide launch and release plans for major product and offerings. You will bring individuals across the organization from Engineering, Product Management, Marketing, Services, Customer Success, Partner Success and external partners together to ensure flawless launch execution.

Experience Management Scientist, Customer Experience

Partner Success - Partner Success Leader (Americas)

Customer Success Manager (MBA)

Sr. Manager, Customer Experience: Training - Quali…

Rover
Seattle
1 day ago
+27
The Senior Manager, Customer Experience Training, Quality, and Content has the critical role of continuously improving the customer-facing functions at Rover by being directly responsible for supporting Rover’s customer-facing teams grow and scale from a knowledge standpoint. You will inspire and reinforce flawless front-line support for Rover's exponential growth by improving front-line training, content, tools and underlying systems. Key responsibilities include leading a team of trainers and training programs that accelerate the ramp time of new hires, creating and measuring training programs that help keep existing team members up-to-date or abreast of changes to processes, policies, etc., and developing a quality assurance program that reduces errors, improves customer satisfaction, and identifies opportunities for training improvement. This position is strategic in nature and will help define and build out the Training, Quality Assurance, and Content Strategy for Rover Support.

CRM Strategy Manager

Senior Manager of Safety and Enforcement

Director of Business Operations

Head of Canada (Country Manager)

Load 1 more jobs5 jobs at Rover

Director of Client Experience

Flyhomes
Seattle
1 day ago
+33
Flyhomes is adding a Director of User Experience to the team! In this role, you will capture the overall experience and satisfaction of our clients as they interact with Flyhomes across all of our business lines. This energetic self-starter will be responsible for the pulse of the clients, managing and delivering feedback to teams, building a end-to-end client experience, as well as recommending changes to our current processes, to ensure the experience of buying, selling and owning a FlyHomes home is transformative.

Senior Title Officer

Director of Strategy & Operations

General Manager- Seattle

Manager, IT Security

ServiceNow
Kirkland
2 days ago
+24
Lead, mentor, and manage a security team responsible for researching, developing, implementing and supporting company-wide security initiatives. Manage and maintain enterprise security systems and technology. Manage initiatives to design, configure, implement and test strategic security system solutions to address complex technical and business requirements. Develop security designs for complex, multi-platform systems. Partner with leaders across the company to ensure that corporate information security projects receive appropriate prioritization and resources. Document and maintain information related to the information security program. Collaborate with ServiceNow’s leadership teams, prioritizing tasks as necessary. Serve as technical leadership for large, complex projects using cross-functional teams. Maintain quality service by following organization standards.

Corporate Pricing Director

Customer Success Manager

Apptentive
Seattle
2 days ago
+20
As our customer base grows we need to grow our Customer Success team. This team is a cultural touchstone for the company. Everything we are building is focused on fostering great customer relationships, so our Customer Success team must be absolutely world-class. You’ll join a team that routinely consults the Fortune 500 on mobile and communications strategies and works closely with the world’s best mobile teams to onboard and manage their Apptentive account. If a high level of responsibility, an infinite amount of patience and, an incredible attention to detail are qualities you possess, we would love to speak with you.

Customer Account Manager, Customer Loyalty

Avalara
Seattle
2 days ago
As part of the customer loyalty team, the Customer Account Manager (CAM) is responsible for maximizing the lifetime value of every customer. This is achieved by building strong customer relationships, improving the customer experience and driving the value of Avalara products, which includes growing net revenue through up-sell, cross-sell and add-on opportunities. The Customer Account Manager must have strong account management and sales skills and flourish in a fast-paced, exciting environment. 

Infrastructure manager

Director, Leadership Development

Partner Success Manager

UiPath
Bellevue
3 days ago
+32
Your broad responsibilities include, executing against the partner Go To Market strategy in your region, establishing business and technical relationships, even managing day-to-day interactions to build long-term business opportunities. Your goal will be to help partner maximize UiPath adoption, reach complete maturity/independence and business value to UiPath customers.

Global Account Manager

Head of IT

OfferUp
Bellevue
2 days ago
+17
Our Director of IT will possess a wide-range of experience to be able to contribute to and manage all aspects of OfferUp’s IT systems. This will include maintaining a top-tier service-team and managing the long term vision of IT at OfferUp as we continue to grow and scale.

Sr. Operations Analyst, Customer Experience

Customer Success Manager - Mid Market

Pushpay
Redmond
3 days ago
+17
At Pushpay the Customer Success Manager plays a key role in building and fostering relationships with our customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. The customer satisfaction you foster will help you retain our customers. This role reports to Director, Customer Success Managers.

Senior Customer Success Manager

Skilljar
Seattle
3 days ago
+16
Skilljar is seeking a versatile and experienced Senior Customer Success Manager to join our rapidly growing team. This person will be working directly with our enterprise level clients to enable them to successfully implement Skilljar to achieve business goals. As part of a small team, you’ll have a unique opportunity to work across many skill sets. You must be very comfortable wearing multiple hats in a highly ambiguous environment, building and iterating on processes on the fly, and working closely with cross-functional teams. This is a fantastic opportunity for a driven and focused individual to get in on the ground floor of a rapidly accelerating startup that has already delighted dozens of Fortune 1000 and mid-market clients.

Senior Executive Assistant

Snap! Raise
Seattle
3 days ago
+17
Reporting directly to the CEO, the Executive Assistant provides support and serves as the primary point of contact for internal and external contacts. The Executive Assistant also serves as a liaison to the board of directors and senior management teams; organizes and coordinates executive outreach and external relations efforts; and oversees special projects in a project management capacity. The Executive Assistant must be extremely organized, creative, agile, and enjoy working on a mission-driven team alongside individuals with a variety of working styles.  

Onsite Well-Being and Engagement Specialist

Limeade
Bellevue
4 days ago
+23
The Onsite Well-Being and Engagement Specialist’s responsibility is to ensure customer success by executing customer engagement initiatives, managing and training a network of well-being champions, identifying and managing customer’s changing business needs, ensuring customer responsiveness, and risk identification and mitigation. The Onsite Wellbeing Coordinator is the day-to-day success leader for our customers and a true customer advocate in driving industry best practices and the evolution of Supplier’s product and programming to align with our customer’s business goals. The Coordinator will also support the Strategic Account Executive to ensure that all Supplier contractual obligations and that all Supplier service commitments are being met.

Senior Manager, Solutions & Support

DreamBox Learning
Bellevue
5 days ago
+22
This role is accountable for timely, high-quality service delivery of customer-facing and internal self service capabilities, internal training and development, reporting, automation, & data analytics. These capabilities will provide the system and solutions for an effective and efficient Client Experience & Success department (CX+CS). This Senior Manager will oversee a geographically distributed team of 4 to 5 individuals and is responsible for two distinct functional areas: Functional area one: Knowledge base content creation and delivery (internal and external) with a focus on self service capability, development of training material and facilitation of training using various delivery methods, management and creation of internal procedural documentation in relation to all support activities, and administration of support content. Functional area two: Development and ongoing management of internal reporting, dashboards, and ad-hoc data analytics in support of the CX + CS organization by leveraging distributed data from multiple internal data sources with a focus on automated creation and distribution.

Network Engineer

EagleView Technologies
Bellevue
5 days ago
+19
We're looking for a Senior Network Engineer. Reporting to the Director of Cybersecurity, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. This position supports a highly-available, network infrastructure. You'll be resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimize down time. You'll also work to proactively reduce recurrence of technical problems utilizing standards, procedures, processes and "best practices."

Manager, Customer Experience

West Monroe Partners
Seattle
6 days ago
+24
West Monroe Partners is currently seeking a talented Customer Experience Manager, with expertise in leading both strategy and technical CX  projects to join our team in Seattle. You are passionate about being a leader, helping our teams create client value through your strategic mindset and your strength as a project manager. We’re looking for someone who can bring that leadership into this growing team, help shape the direction of the practice, and help us celebrate our victories as the team grows.

Director of User Experience

Limeade
Bellevue
1 week ago
+23
We’re looking for an accomplished practitioner and manager of User Experience with a track record of delivering delightful, engaging user experiences. Your portfolio of projects and products is testament to your ability to lead teams, to own results and to achieve great things. Your leadership was earned. As a designer you showed empathy for users, you balanced the simple with the fun and the scalable, and you exuded excellence in taste. You are a self-aware leader: you listen, guide, coach, think strategically, care and hustle.

Technical Operations Manager (DevOps)

Apptentive
Seattle
1 week ago
+20
As our Technical Operations Manager, you will be responsible for ensuring the uptime of our most critical development and customer facing systems. you will have a deep first-hand understanding of DevOps, including production support, CI/CD, and cloud service delivery providing a balance between Development and Operations You will play an integral role in defining and assessing our organization's security strategy, architecture and practices. You will be required to effectively translate business objectives and risk management strategies into specific security processes enabled by security technologies and services. We expect you to be both a highly technical, hands-on engineer and an effective people and project manager. 

Manager, Healthcare

West Monroe Partners
Seattle
1 week ago
+24
West Monroe Partners is hiring a Consulting Manager with prior consulting project management experience to join our Healthcare and Life Sciences practice in our downtown Seattle office. This practice delivers business and technology solutions in the healthcare industry to both Payer and Provider organizations across focus areas including customer experience, dental, health plans, M&A, cyber security, and population health.

Product Launch Operations Manager

Smartsheet
Bellevue
1 week ago
Smartsheet is seeking an experienced operations professional to manage the process of bringing new products and changes to the field. The ideal candidate will have experience working both at the strategic level and diving deep into operations systems & workflows to drive process improvements across our operations, sales & delivery teams. You are both a team player as well as business innovation driver that enjoys an ambiguous, continuously

Compliance Manager

Senior Director of Real Estate & Facilities

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $38,700
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $56,214
Min: $38K
Max: $98K
Desktop Support $57,500
Min: $39K
Max: $90K
Sales Operations Analyst $61,667
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $94,300
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $117,800
Min: $100K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
Fintech, Software
+27
Big Data, HR Tech

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