Senior Best Operations Jobs in Seattle | Built In Seattle

Senior Operations Jobs in Seattle

36

Head of Customer Success

Karat
Seattle
15 hours ago
+30
Customer Success delivers the expertise that makes it possible to transform a hiring process into a competitive advantage. Our solution is both repeatable and deeply consultative and is based on building trusted, long-term partnerships. As our Head of Customer Success, you will be responsible for leading our team to deliver value directly to our strategic clients while also building out a best-in-class playbook for Customer Success.

Chief Operating Officer

TINYpulse
Seattle
15 hours ago
+25
We are backed by world-class investors with a stellar board (outsiders include Mark Roberge, Meagan Eisenberg, John Keister), and we are looking for an amazing Chief Operating Officer to help us accelerate our mission. The COO will report directly to the CEO and serve as an integral member of the leadership team. As COO, you will own, run, and inspire all sales, customer success, marketing, and finance teammates (approximately 30 direct reports). You will drive the TINYpulse vision and strategy, develop and execute forecast and growth plans, and attain both bookings and churn goals. We are looking for an inspirational leader that can help us continue to develop and influence our teams. 

Facilities Manager

Smartsheet
Bellevue
15 hours ago
Smartsheet is looking for a Facilities Manager to support to the growing team at Smartsheet. The successful candidate will be responsible for ongoing facility management of two Bellevue locations, and must be exceedingly well organized and embrace the challenges of supporting diverse people and teams. This position requires the ability to remain flexible, proactive, resourceful, and effective while maintaining a high level of service. This position is based in Bellevue, WA and reports to the Director of Real Estate and Facilities.

Senior Compliance Specialist

Senior Netsuite Administrator

Compliance Manager

Senior Systems Administrator

Geocaching HQ
Seattle
1 day ago
+49
The Senior Systems Administrator’s primary focus is on designing, building, and supporting Geocaching’s systems and network infrastructure. This is achieved by strategizing, planning, and implementing hardware and software solutions to ensure optimal performance and availability of the company’s mission-critical applications. As a member of a small IT team, you will have broad IT responsibilities that span several areas of IT. You will use your expertise in a wide range of technologies to successfully support our complex enterprise environment and will mentor and coach other team members to develop their skills.

Senior Director of Corporate Development

New Engen
Seattle
1 day ago
+39
New Engen is seeking a Senior Director of Corporate Development to develop, manage, and grow strategic partnerships that drive incremental customers, revenue, product capabilities, and customer value in the market. As the first hire dedicated to corporate development, you will be expected to build and execute against the strategy for growing New Engen’s partner ecosystem. You will be expected to develop a robust understanding of our product and work cross-functionally to build offerings that meet the needs of our customers. In addition, you will assist the senior leadership team in developing and executing corporate strategies to build upon and drive New Engen’s current and future growth.

Security Compliance Manager

Expedia Group
Bellevue
1 day ago
+15
Lead the enterprise cybersecurity risk management program and contribute to the definition and implementation of the risk management strategy. Establish and implement consistent terminology, reporting requirements/metrics and automation to ensure consistent analysis of risks. Own the central EG security risk registry. Work closely with the business and technology counterparts to understand enterprise objectives, initiatives and cybersecurity risks and suggested mitigations. Coordinate with teams to validate security gaps & score/quantify the underlying cyber risk to EG, evaluate known issues, and partner to identify/validate root causes and solutions. Work directly with security product and architects to ensure remediation or mitigation strategies are established and prioritized. Communicate risk posture to leadership and division partners in a consistent voice and format.

Operations Manager

Sr. Network Engineer

Manager II, Central Operations

Systems Engineer II - eIT Voice and Video

Director, Information Technology

Sr. Executive Assistant

Senior Strategic Client Service Performance Manager

Global ADM Manager

Sr. Manager, e-Commerce

Supervisor, Tech Operations Support

Global Real Estate, Regional Director, Americas

Director of Support Services

Senior Compliance Manager

Supervisor, Asset Management

Load 10 more jobs15 jobs at Expedia Group

Customer Success Manager (MBA) - Seattle

Qualtrics
Seattle
1 day ago
+27
The Customer Success organization is at the heart of our business. Our team members are focused on building and maturing our customers’ Experience Management programs to drive measurable business impact and meaningful improvements to the human experience. Our mission is to tangibly transform our customers’ organizations, leading to increased retention, growth and maturity, and ultimately building our customers into lifelong Qualtrics champions. We do this through a deep understanding of our customers and their industries, and by optimizing solutions to address their individual challenges utilizing the Qualtrics platform. We touch every phase of the customer lifecycle and work internally to innovate and drive action for our customers.

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Engagement Manager - Customer Experience

Manager, Strategy & Business Operations

Load 1 more jobs5 jobs at Qualtrics

Senior Manager, Healthcare

West Monroe Partners
Seattle
1 day ago
+24
West Monroe Partners is hiring a Senior Manager with prior consulting project management experience to join our growing Healthcare and Life Sciences practice in our Seattle office, specifically leading our efforts in the Healthcare Payer space. In this role, you will be responsible for delivering business and technology solutions in the healthcare industry to Payer organizations specifically partnering with our clients around customer engagement development, care management transformation, and healthcare analytics. Our team assists payers with uncovering opportunities, developing clear roadmaps, and working toward improved outcomes. We depend on our highly skilled consultants to drive growth – in our clients’ companies and in their own careers.

Senior Trainer

ExtraHop
Seattle
1 day ago
+52
The Manager of Customer Success manages a team of customer success managers (CSM’s) and specialists (CSS’s) to ensure effective onboarding and nurturing of ExtraHop customers. The role requires demonstrated managerial leadership and technical proficiency. The manager effectively leads personnel, drives priorities, ensures adherence to defined process, and understands how to promote the value of the ExtraHop platform and expand customer use cases. 

Support Manager, APAC

Data Analyst, Security

Senior Support Engineer (multiple roles)

Director, Professional Services

Load 1 more jobs5 jobs at ExtraHop

GM, ERP

Avalara
Seattle
1 day ago
+21
This person will drive strategy and execution of programs to grow the partner network and is responsible for the programs and revenue across these partners. The GM is expected to work strategically and lead a matrixed partner team collaborating with the sales team, SAM/channel teams, marketing team, product development, Customer support, and services teams, to run a fully integrated channel partner strategy and ecosystem. This role is a senior leadership role that is a high‐impact, partner revenue generating management position that plays an integral role in the success of the overall Customer Account Management and sales team and company.

NetSuite Systems Analyst

Customer Excellence Manager - Tax Compliance

Sr. Director of Corporate Development

Customer Success Manager, Mid Market

Zipwhip
Seattle
1 day ago
+29
As a Customer Success Manager, you will be responsible for making every customer in your portfolio successful which ultimately assures positive net revenue retention (NDR) for our Mid-Market customer base. In this role, you will report to a Manager of Customer Success.  

Manager, Organizational Development

98point6
Seattle
2 days ago
+19
The people team at 98point6 is looking for an experienced organizational development professional to lead the creation of our organizational development program. You will design, develop and implement programs with an emphasis on building capabilities in senior leadership and management across the company. You take an analytical approach to understanding organizational development needs and will help put the foundation in place for 98point6 to grow our leaders and managers as the company scales in the coming years

Director of Customer Support

Medical Director, Clinic Operations

VP, Medical Practice

Manager, Customer Operations

Convoy
Seattle
2 days ago
+26
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with our enterprise and commercial sales and account management teams, the Customer Operations Manager leads the team who functions as customer support, training partner, problem solver and quality control. You'll be an integral part of our operations team moving at a smooth, consistent pace. You'll bring the enthusiasm and aptitude necessary to get the job done!

Senior Manager, Customer Operations

IT Applications Manager

Director, Internal Communications

Manager, Operations - Brokerage

Director, Business Operations

Director of Strategic Supply

Load 3 more jobs7 jobs at Convoy

Vice President - Customer Advocacy

Icertis
Bellevue
2 days ago
+18
The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

VP Customer Success Strategy and Program Managemen…

Outreach
Seattle
1 day ago
+38
The VP of Customer Success Strategy & Program Management will partner closely with the Vice President of Revenue Strategy & Operations, the Sr. Vice President of Success, the CRO, and other members of the Success and SBO teams to deliver best in class Customer Success, Support and Professional Services operations. This individual will build a team which supports both the strategy and programs across the support, customer success, and professional services team. They will be responsible for working with the global Success leadership team to develop a consistent and aligned strategy across the success organization - and build out the operational processes, programs and capabilities to deliver on the strategy. They will be responsible for partnering with the success leadership team to identify areas of inefficiency, high effort experiences and building recommendations to drive improvement in those areas. This individual will create improved business performance as well as a strong, cohesive team that can scale into the future. 

Field Enablement Director

Senior Director, Professional Services and Training

Customer Success Manager

vCita
Bellevue
2 days ago
+21
Set the groundwork for our clients successful journey by taking part in the post-sales engagement process, including performing onboardings, product implementations, and renewals. Monitor, measure, and map the clients activity. Drive usage and adoption of our product, using data and best practices. Provide exceptional customer experience using proactive communication. Maintain great technical knowledge of the vCita product and guide our clients through the most relevant features and functionalities for their specific business needs. Collaborate with the Sales and Support teams to ensure a smooth transition of ongoing client management. Provide continuous feedback and new features requests to our product and marketing teams in Tel-Aviv.

IT Engineer

Ekata
Seattle
2 days ago
+39
Ekata is hiring a IT Engineer to join its team at downtown Seattle office. This position has the potential to convert to full-time at the end of the contract. The role will provide general administration, support, and management of back office infrastructure including directory services, networking, and corporate servers. Project work will also feature prominently as we work to modernize systems and streamline operations. Tier II and III end-user support will be necessary.

Mission Critical Support Engineer

UiPath
Bellevue
3 days ago
+34
Manage and resolve escalated issues logged by internal stakeholders. Troubleshoots product and configuration related problems, tracing and identifying possible faults. Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs. Manage crisis situations that may involve technically challenging issues and diverse audiences. Liaison with other internal teams for triage and resolution of critical issues.

Head of Customer Support

OfferUp
Bellevue
3 days ago
+17
The ideal candidate is a strategic collaborator who serves as a business partner to OfferUp leadership. You are a smart, data-driven decision maker, who excels at hiring and developing a high performing team, and takes professional pride in operational excellence, while meeting and exceeding stretch goals. You are highly adaptable -- having been successful in meeting the demands of a big company as well as being scrappy and hands-on in a start-up. In addition, you have a passion for people development, and are driven to grow and scale OfferUp forward through the inevitable ups and downs of an earlier stage tech company.

Senior Manager, Customer Service

Mythical Games
Seattle
4 days ago
Direct and lead all aspects of Blankos' customer experience function, including strategies, policies, objectives, initiatives, vendors and people. Collaborate with Mythical's senior leadership to define our customer experience vision, ensuring alignment with our company’s strategic direction and ability to drive economies of scale in service delivery. Develop clear strategic roadmaps for scaled customer service delivery and player experience. Present to senior leadership to gain alignment and investment. Translate strategic roadmaps into business plans. Develop tangible goals and clear accountability. Lead plan execution and report on plan performance. Introduce new and innovative technologies that improve our service delivery/experience and drive customer satisfaction to enhance the Blankos brand. Evaluate, select and develop outsourced vendor partners. Partner with vendors to deliver customer experience to established performance standards. Establish clear goals for the team. Foster a culture of accountability and continuous improvement. Drive team performance to deliver results.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $42,071
Min: $34K
Max: $56K
Technical Support $56,750
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,000
Min: $39K
Max: $120K
Desktop Support $63,020
Min: $39K
Max: $90K
Operations Associate $65,250
Min: $41K
Max: $86K
Client Success Manager $74,000
Min: $55K
Max: $100K
Business Analyst $78,036
Min: $57K
Max: $102K
Operations Manager $87,579
Min: $48K
Max: $115K
Business Intelligence Analyst $88,750
Min: $57K
Max: $115K
Marketing Operations Manager $93,944
Min: $66K
Max: $130K
Senior Business Analyst $98,942
Min: $73K
Max: $132K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $107,688
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,111
Min: $85K
Max: $199K
Vice President of Operations $183,000
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

+27
Big Data, HR Tech
Productivity, Software
+21
Fintech, Software
+24
Professional Services

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