Best Operations Jobs in Seattle | Built In Seattle

Operations Jobs in Seattle

75

Manager, Customer Operations

Convoy
Seattle
2 days ago
+26
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with our enterprise and commercial sales and account management teams, the Customer Operations Manager leads the team who functions as customer support, training partner, problem solver and quality control. You'll be an integral part of our operations team moving at a smooth, consistent pace. You'll bring the enthusiasm and aptitude necessary to get the job done!

Senior Manager, Customer Operations

Executive Assistant

Operations Specialist

Quality and Compliance Specialist

Senior Operations Specialist - Brokerage

Operations Specialist - Brokerage (Weekend Included)

Operations Specialist - Brokerage

IT Applications Manager

Manager, Vendor Operations

Director, Internal Communications

Manager, Operations - Brokerage

Trailer Operations Specialist

Senior Claims and Insurance Specialist

Director, Business Operations

Director of Strategic Supply

Load 10 more jobs16 jobs at Convoy

Technical Support Specialist

Zipwhip
Seattle
2 days ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Vice President - Customer Advocacy

Icertis
Bellevue
2 days ago
+18
The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

Client Support Associate

Curalate
Seattle
2 days ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

VP Customer Success Strategy and Program Managemen…

Outreach
Seattle
1 day ago
+38
The VP of Customer Success Strategy & Program Management will partner closely with the Vice President of Revenue Strategy & Operations, the Sr. Vice President of Success, the CRO, and other members of the Success and SBO teams to deliver best in class Customer Success, Support and Professional Services operations. This individual will build a team which supports both the strategy and programs across the support, customer success, and professional services team. They will be responsible for working with the global Success leadership team to develop a consistent and aligned strategy across the success organization - and build out the operational processes, programs and capabilities to deliver on the strategy. They will be responsible for partnering with the success leadership team to identify areas of inefficiency, high effort experiences and building recommendations to drive improvement in those areas. This individual will create improved business performance as well as a strong, cohesive team that can scale into the future. 

Customer Success Content Specialist

Technical Support Engineer

Field Enablement Director

Senior Director, Professional Services and Training

Load 1 more jobs5 jobs at Outreach

IT Engineer

Ekata
Seattle
2 days ago
+39
Ekata is hiring a IT Engineer to join its team at downtown Seattle office. This position has the potential to convert to full-time at the end of the contract. The role will provide general administration, support, and management of back office infrastructure including directory services, networking, and corporate servers. Project work will also feature prominently as we work to modernize systems and streamline operations. Tier II and III end-user support will be necessary.

Mission Critical Support Engineer

UiPath
Bellevue
3 days ago
+34
Manage and resolve escalated issues logged by internal stakeholders. Troubleshoots product and configuration related problems, tracing and identifying possible faults. Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs. Manage crisis situations that may involve technically challenging issues and diverse audiences. Liaison with other internal teams for triage and resolution of critical issues.

IT Technical Solutions Analyst

Head of Customer Support

OfferUp
Bellevue
3 days ago
+17
The ideal candidate is a strategic collaborator who serves as a business partner to OfferUp leadership. You are a smart, data-driven decision maker, who excels at hiring and developing a high performing team, and takes professional pride in operational excellence, while meeting and exceeding stretch goals. You are highly adaptable -- having been successful in meeting the demands of a big company as well as being scrappy and hands-on in a start-up. In addition, you have a passion for people development, and are driven to grow and scale OfferUp forward through the inevitable ups and downs of an earlier stage tech company.

Entry Level Operations

EagleView Technologies
Bellevue
3 days ago
+26
The Production Control Technician is responsible for assuring the accurate and timely processing of all measurement orders to meet our customers' expectations and assigned SLAs. In addition, the Production Control Technician is expected to learn and be adequate with the major functions in the Production department.

Guest Experience Coordinator

Geocaching HQ
Seattle
3 days ago
+49
Provide world class guest service to visitors and HQ employees, from answering questions (big and small) to offering local recommendations of things to do and see. Steward the HQ geocaches, ensuring that they are up-to-date and well maintained. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Support HQ merchandise program, including managing retail space and operating POS system. Promote and enhance Geocaching HQ’s professional identity through interactions with visitors. Edit, update, and manage visitor information systems and scheduling. Collaborate with other departments on special initiatives and projects. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Manage and respond to requests for event donations and gifts. Communicate regularly with geocachers across multiple channels, answering customer service questions Problem solve and herd cats, as required.

Senior Manager, Customer Service

Mythical Games
Seattle
4 days ago
Direct and lead all aspects of Blankos' customer experience function, including strategies, policies, objectives, initiatives, vendors and people. Collaborate with Mythical's senior leadership to define our customer experience vision, ensuring alignment with our company’s strategic direction and ability to drive economies of scale in service delivery. Develop clear strategic roadmaps for scaled customer service delivery and player experience. Present to senior leadership to gain alignment and investment. Translate strategic roadmaps into business plans. Develop tangible goals and clear accountability. Lead plan execution and report on plan performance. Introduce new and innovative technologies that improve our service delivery/experience and drive customer satisfaction to enhance the Blankos brand. Evaluate, select and develop outsourced vendor partners. Partner with vendors to deliver customer experience to established performance standards. Establish clear goals for the team. Foster a culture of accountability and continuous improvement. Drive team performance to deliver results.

Director of Global IT Operations

Seagull Scientific
Bellevue
4 days ago
+32
Oversee global IT operations, policies, procedures and assess them according to company goals. Lead and manage your small global team to provide solutions for our global network: system monitoring and performance tuning, system administration, systems control and security, and technical documentation. Identify and mitigate security vulnerabilities with strategic solutions that ensure data security. Conduct analysis, investigate and recommend security technologies - including managed security services, firewalls, encryption, intrusion detection, VPN and solutions for incorporation into product/services. Strategize the deployment of cloud applications. Ensure proper staffing and skillsets are in place to deliver quality IT services. Understand the business requirements of all departments to determine their technology needs. Ensure capacity planning is in place. Determine efficient and cost-effective IT hardware and software. Identify the necessity for upgrades, configurations or current systems. Create and monitor IT budgets and expenses. Build relationships with vendors and oversee all contracts and maintenance agreements. Evaluate the costs and benefits of cloud services and subscriptions. Provide weekly status reports for CEO.

Client Engagement Manager - Healthcare IT

Xealth
Seattle
4 days ago
+32
Having recently closed a major funding round, we’re looking for a digital health strategy focused Engagement Manager to join our team. You would be part of a small team dedicated to delivering high-quality product in a mission critical environment. In this role you’ll work with a range of internal and external stakeholders to drive the strategy and integration of Xealth and Xealth Partner Solutions into healthcare IT environments. As a Client Engagement Manager at Xealth, you’ll be instrumental to client success, while helping achieve our mission of leveraging technology to improve healthcare for everyone.

Executive Assistant

OpenMarket
Seattle
4 days ago
+44
We’re seeking enthusiastic, collaborative and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity and dynamic global team so we value people who are authentic, take ownership, and deliver together. Does this sound like you? 

Customer Service Specialist

Pro.com
Seattle
4 days ago
+16
We are looking for a driven self-starter who can always find a way forward even if the path isn’t laid out in stone. This position will require you to reach out via phone & email to potential clients who’ve submitted online requests for renovation projects. You’ll be speaking to numerous clients a day, assessing their projects, qualifying & disqualifying based on a set of criteria, as well as scheduling appointments across multiple project consultants and markets. This is a fast paced position so solid phone & computer skills as well as the ability to stay organized amidst chaos is a must.

Director of Experience Strategy and Insight

projekt202
Seattle
4 days ago
+31
As a practice director your first thought should be quality of delivery for your geography. While the General Manager (GM) of a geography owns customer satisfaction, he/she will be relying on you to make sure our clients are happy and that we have exceptional quality of delivery (“repeatable, measurable performance”), on our engagements.

Global Operations Manager

Flexport
Seattle
4 days ago
+33
Hire, train, and develop a team of Global Operations Associates; Serve as the face of Flexport for a book of clients - you succeed when they do; Implement strategies to manage international supply chains; Identify and implement rate management strategies; Shepherd clients through the complexities of international trade; and Partner with a Global Account Executive to drive Client Success, Operational Efficiency, and Revenue Generation.

Customer Success Manager

Snap! Raise
Seattle
4 days ago
+30
Snap! Raise is looking for a Customer Success Manager to join our growing team in our South Lake Union office. The Customer Success Manager will work directly with our external Market Development Managers to support coaches, players, and community leaders across the U.S., helping them realize and exceed their fundraising goals. A day in the life of a CSM will consist of supporting our Market Development Managers, on-boarding new customers, proactively contacting accounts at risk, answering incoming questions from customers and campaign directors, provide expert advice and up-sell/cross-sell customers on all our products and services. The ideal candidate to help us build this team is a competitive self-starter; someone who has a passion for helping others and believes in a team-first mentality. 

Executive Assistant

Discovery Digital Media
Bellevue
4 days ago
This position will oversee and manage the Executive’s office of the SVP/GM of Product for the Direct-to-Consumer organization. This will include coordination of department and office administrative support, where applicable.

Software Support Technician - Tier I

Seagull Scientific
Bellevue
4 days ago
+32
Be the first point of contact with customers over email, chat, and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to the documentation and the Knowledge Base. Above all, provide a World-Class customer experience.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $42,071
Min: $34K
Max: $56K
Technical Support $56,750
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,000
Min: $39K
Max: $120K
Desktop Support $63,020
Min: $39K
Max: $90K
Operations Associate $65,250
Min: $41K
Max: $86K
Client Success Manager $74,000
Min: $55K
Max: $100K
Business Analyst $78,036
Min: $57K
Max: $102K
Operations Manager $86,056
Min: $48K
Max: $115K
Business Intelligence Analyst $88,750
Min: $57K
Max: $115K
Marketing Operations Manager $93,944
Min: $66K
Max: $130K
Senior Business Analyst $98,942
Min: $73K
Max: $132K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $107,688
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,111
Min: $85K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

+27
Big Data, HR Tech
Productivity, Software
+21
Fintech, Software
+24
Professional Services

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