Best Operations Jobs in Seattle | Built In Seattle

Operations Jobs in Seattle

107

Senior Customer Success Manager

Polly
Seattle
4 days ago
+27
While we’ve grown 100% organically to date, we’re ready for our first Customer Success Manager to foster proactive communication with our customers. In this role you’ll work with our founders and drive growth and expansion of our existing users while working to identify customer health, and serve as the primary contact for support and training of new customers.

Partner Operations Manager

Apptio
Bellevue
4 days ago
+18
Partner with multiple cross-functional teams to support partner programs and processes worldwide. Engage with finance and sales teams to assure accuracy of reporting and efficiency of processing partner referral and resell transactions and related payments. Collaborate with global and regional GPSO teams and coordinate with our legal team to facilitate negotiation and execution of partner-related agreements and contracts. Lead operational aspects of our partner and reseller program, including new partner onboarding, contract management, and adherence to and facilitation of partner program requirements and benefits. Maintain our partner portal to assure relevancy and timeliness of information and content to our partner community. Monitor and support partner portal to measure and report upon partner engagement in enablement, lead generation, sales, and service delivery. Facilitate the ongoing governance, administration and change management for partner programs.

Executive Account Specialist

RealSelf
Seattle
4 days ago
+39
As a RealSelf Executive Account Specialist, you will be joining us in a key role that will be responsible for assisting in developing and retaining our providers through effective relationship management and client satisfaction. You must be comfortable in a fast paced environment, and thrive off of creating long term, meaningful value for our Provider community.

Senior Manager, Solutions & Support

DreamBox Learning
Bellevue
5 days ago
+22
This role is accountable for timely, high-quality service delivery of customer-facing and internal self service capabilities, internal training and development, reporting, automation, & data analytics. These capabilities will provide the system and solutions for an effective and efficient Client Experience & Success department (CX+CS). This Senior Manager will oversee a geographically distributed team of 4 to 5 individuals and is responsible for two distinct functional areas: Functional area one: Knowledge base content creation and delivery (internal and external) with a focus on self service capability, development of training material and facilitation of training using various delivery methods, management and creation of internal procedural documentation in relation to all support activities, and administration of support content. Functional area two: Development and ongoing management of internal reporting, dashboards, and ad-hoc data analytics in support of the CX + CS organization by leveraging distributed data from multiple internal data sources with a focus on automated creation and distribution.

Administrative Assistant

Apptio
Bellevue
5 days ago
+18
-Provide a broad range of day to day administrative support to members of the Senior Management Team. -Provide project coordination for short term / long term projects and events. -Facilitate coordination for large internal events (travel is required to provide onsite support). -Provide back up support to Front Desk Receptionist. -Manage calendars, scheduling, and travel arrangements for Executives. -Expense report management and reconciliation. -Partner with internal resources to produce weekly and monthly reports. -Schedule and run internal team conference calls. -Help welcome new employees and manage office equipment needs.

Customer Support Specialist

Snap! Raise
Seattle
5 days ago
+17
Snap! Raise is looking for a stellar Customer Support Specialist to join our Internal Operations team in our South Lake Union office. This is a critical role at Snap! as our support team is the face of our business responsible for delivering an excellent experience for anyone interacting with our platform. Daily tasks include resolving incoming issues, and proactively engaging users when before an issue arises. Candidates will be working alongside our support team to provide best-in-class support for organization leaders, donors, and Snap! Employees. 

Network Engineer

EagleView Technologies
Bellevue
5 days ago
+19
We're looking for a Senior Network Engineer. Reporting to the Director of Cybersecurity, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. This position supports a highly-available, network infrastructure. You'll be resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimize down time. You'll also work to proactively reduce recurrence of technical problems utilizing standards, procedures, processes and "best practices."

Executive Assistant

Versive, now part of eSentire
Seattle
5 days ago
+22
Versive is looking for an upbeat, bright, and proactive Executive Assistant to join our team. This is an opportunity to accelerate the success of a dynamic and growing software company by helping our Chief Executive Officer drive the business forward. What You'll Do Provide direct support to the CEO: manage complex calendars, organize and prioritize time-sensitive and confidential tasks, arrange travel, manage expense reports, ensure smooth

Enterprise Support Specialist

Stripe
Seattle
5 days ago
Enterprise Support Specialists work cross-functionally to support Stripe’s largest and most complex users. We implement and operationalize solutions that enable them to grow their business with Stripe. You will: Provide a ‘Gold Standard Experience’* to your assigned accounts’ key stakeholders.  Work with the wider Operations Org to provide current state, resources and knowledge to enable `Gold Standard Experience`* across teams interacting

Customer Success Manager

Snap! Raise
Seattle
5 days ago
+17
Snap! Raise is looking for a Customer Success Manager to join our growing team in our South Lake Union office. The Customer Success Manager will work directly with our external Campaign Directors to support coaches, players, and community leaders across the U.S. helping them realize and exceed their fundraising goals. A day in the life of a Customer Success Manager will consist of supporting our Campaign Directors, on-boarding new customers, proactively contacting accounts at risk, answering incoming questions from customers and campaign directors, provide expert advice and upsell/cross-sell customers on all our products and services. The ideal candidate to help us build this team is a competitive self-starter; someone who has a passion for helping others and believes in a team-first mentality. 

Axon Records Training Lead

Axon
Seattle
5 days ago
+43
Our mission is to protect life. We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. In the next 10 years, we’ll triple the amount of time officers can spend serving their communities. In the next 20, we’ll eliminate paperwork in policing so that officers can focus on what matters. And in the next 50 years, we’ll make the bullet obsolete. It’s a big mission, but it’s one we’ll

Customer Support Team Lead

Highspot
Seattle
6 days ago
+16
As the Customer Support Lead, you will play a key role in defining how Highspot support is delivered to our customers. In this role, you will build out the customer support function, designing scalable processes to meet the needs of our rapidly-expanding customer base. This is a high visibility, high impact opportunity for ownership and leadership at Highspot.  Initially, you will serve as an individual contributor so that you can learn the Highspot product and deeply empathize with customer needs. From there, you will quickly build out your team of like-minded, customer-centric people who love helping customers make the most of their Highspot investment. You will onboard, train, and develop team members to prepare them for their role in support, and beyond. 

Customer Support Specialist

Navigating Cancer
Seattle
6 days ago
+16
Are you an experienced support person looking to make a real difference in people’s lives? As a Customer Support Specialist at Navigating Cancer, you are responsible for helping our customers (Oncology medical practices) and their patients have the best experience possible with our healthcare solutions.

Partner Account Manager

Nintex
Bellevue
5 days ago
+26
Due to our exciting growth, we are adding a position for a Partner Account Manager to our team. The PAM is responsible for increasing sales growth in supporting the overall objectives of the Territory Managers in a designated geographical market through enablement and activation of Nintex partners. This is an inside sales position with very limited travel. Work hours may vary based on region coverage.

Technical Account Manager

Auth0
Bellevue
6 days ago
+19
The Technical Customer Success Manager (T-CSM) scales across a broad number of customers in our SMB and mid-market segments to ensure customers move to and remain in healthy productive use of the Auth0 platform. T-CSMs apply their expertise in development and IdAM solution architecture to help customers integrate and continue to mature their adoption of Auth0. This will be achieved through an approach of both depth (1:few) and breadth (1:many) activities.

Developer Support Engineer

Account Development Representative

NOC Service Desk Analyst

Apptio
Bellevue
6 days ago
+18
Workstation operating systems like Microsoft Windows, MacOS and Linux (Ubuntu). Datacenter and server hardware (Red Hat Linux). Microsoft Active Directory administration. Network LAN, WAN and VPN (e.g. FortiNet, OpenVPN) connectivity. Endpoint Security. Unified Communications (e.g. Skype for Business, WebEx). SaaS based enterprise systems (e.g. NetSuite, Salesforce and Concur). Collaboration tools such as SharePoint, Slack, Confluence and JIRA. Monitoring and managing system alerts for hardware and software issues.

CSM, Large

PayScale
Seattle
6 days ago
+28
Actively manage a book of Large & Enterprise customers and responsible for all associated renewal, upsell, and retention goals. Serve as primary strategic contact for helping customers deliver on their objectives, including driving initial account set up. Increase customer retention and ensure alignment by conducting regular calls, and providing recommendations to drive customer adoption. Develop trusted advisor relationships with customers to ensure goals are aligned from a business strategy perspective. Serve as the ‘voice of the customer’ by providing internal feedback on how we can maximize customer value and resolve customer concerns with urgency. Maintain a deep understanding of our product/data offerings and speak with customers about the most relevant features/functionality for their specific goals. Improve upon our existing approaches to customer engagement and customer success utilizing our CS platform.

CSM, SMB

PayScale
Seattle
6 days ago
+28
Actively manage a book of SMB customers and be responsible for all associated renewal, upsell, and retention goals. Serve as primary strategic contact for helping customers deliver on their objectives, including driving initial account set up. Increase customer retention and ensure alignment by conducting regular calls, and providing recommendations to drive customer adoption. Develop trusted advisor relationships with customers to ensure goals are aligned from a business strategy perspective. Serve as the ‘voice of the customer’ by providing internal feedback on how we can maximize customer value and resolve customer concerns with urgency. Maintain a deep understanding of our product/data offerings and speak with customers about the most relevant features/functionality for their specific goals. Improve upon our existing approaches to customer engagement and customer success utilizing our CS platform.

Manager, Customer Experience

West Monroe Partners
Seattle
6 days ago
+24
West Monroe Partners is currently seeking a talented Customer Experience Manager, with expertise in leading both strategy and technical CX  projects to join our team in Seattle. You are passionate about being a leader, helping our teams create client value through your strategic mindset and your strength as a project manager. We’re looking for someone who can bring that leadership into this growing team, help shape the direction of the practice, and help us celebrate our victories as the team grows.

Experienced Consultant, Customer Experience

West Monroe Partners
Seattle
6 days ago
+24
Due to increasing demand for our consulting and project delivery services in the marketplace, West Monroe Partners has an immediate need for an Experienced Consultant for our CRM (Salesforce) team within the Customer Experience Practice. You will participate in business process due diligence, gathering requirements, designing solutions, creation and documentation of end-user requirements of new and/or existing customer application implementation projects and implementing configurations. You will create, document and test system interface specifications and client business processes. In this role, you will be creating and maintaining system-related documentation, such as business requirements, user guides, process flows, configuration worksheets, project binders, status reports, etc. with all pertinent project information. Lastly, you will assist in the on-time, on-budget, high-quality delivery of Salesforce solution implementations.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $38,700
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $56,214
Min: $38K
Max: $98K
Desktop Support $57,500
Min: $39K
Max: $90K
Sales Operations Analyst $61,667
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $94,300
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $117,800
Min: $100K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

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Fintech, Software
+27
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