Best Operations Jobs in Seattle | Built In Seattle

Operations Jobs in Seattle

99

Software Support Technician - Tier I

Seagull Scientific
Bellevue
1 week ago
+32
First point of contact with customers over email, chat and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to documentation and Knowledge Base. Above all, provide a World-Class customer experience.

Client Support Associate

Curalate
Seattle
1 week ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

Applications Analyst, IT

Highspot
Seattle
1 week ago
+16
As an Application Analyst, your job will be evaluating, deploying, maintaining, and documenting a suite of internal business applications focusing on the G&A Team. You will work cross functionally focusing on systems from ERP to HRIS while demonstrating your project management chops across the entire team. As a member of Highspot’s IT team, your focus will be creating, improving and scaling processes from a technical and procedural perspective. 

Customer Success Manager

Apptio
Bellevue
1 week ago
+18
Who are you? We are looking for an organized, passionate individual with previous customer-facing experience working with multiple customers at once. You will able to adapt with a dynamic organization and collaborate with technical and non-technical stakeholders. You are outcome focused and demonstrate good interpersonal and soft skills. Desire for your customers to be wildly successful in Apptio. Does this sound like you? Who are we? Our team

Office Administrator – Temporary (part time)

vCita
Bellevue
1 week ago
+21
About the Team The Operations Team sees vCita's employees as our number one priority. We create processes that constantly improve the office efficiency and work hard to maintain our culture. If you want to join an energetic and driven team that actively influences the office environment, please apply! What You’ll Do Manage and maintain all aspects of office services including: communication tools, IT, office facilities, supplies, and

Onsite Well-Being and Engagement Specialist

Limeade
Bellevue
1 week ago
+23
The Onsite Well-Being and Engagement Specialist’s responsibility is to ensure customer success by executing customer engagement initiatives, managing and training a network of well-being champions, identifying and managing customer’s changing business needs, ensuring customer responsiveness, and risk identification and mitigation. The Onsite Wellbeing Coordinator is the day-to-day success leader for our customers and a true customer advocate in driving industry best practices and the evolution of Supplier’s product and programming to align with our customer’s business goals. The Coordinator will also support the Strategic Account Executive to ensure that all Supplier contractual obligations and that all Supplier service commitments are being met.

Technical Support Analyst

Apptio
Bellevue
1 week ago
+18
Title: Technical Support Analyst You: We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Working with the Manager of Customer Support, you will be working closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its

Executive Assistant

Skilljar
Seattle
1 week ago
+19
Skilljar is seeking an Executive Assistant to enable and support our CEO and the Skilljar executive team as we embark on our next phase of growth. As the Executive Assistant, you’ll help maximize both the CEO and the Executive team’s time in order to better focus on key business objectives in an environment of rapid growth and change. The ideal candidate would be a self-starter, organized, highly communicative, calm, curious, detail-oriented,

Experienced Consultant, Customer Experience

West Monroe Partners
Seattle
1 week ago
+24
Due to increasing demand for our consulting and project delivery services in the marketplace, West Monroe Partners has an immediate need for an Experienced Consultant for our CRM (Salesforce) team within the Customer Experience Practice. You will participate in business process due diligence, gathering requirements, designing solutions, creation and documentation of end-user requirements of new and/or existing customer application implementation projects and implementing configurations. You will create, document and test system interface specifications and client business processes. In this role, you will be creating and maintaining system-related documentation, such as business requirements, user guides, process flows, configuration worksheets, project binders, status reports, etc. with all pertinent project information. Lastly, you will assist in the on-time, on-budget, high-quality delivery of Salesforce solution implementations.

Infrastructure Architect

West Monroe Partners
Seattle
1 week ago
+24
Assessing current state client business processes, gathering and defining business and technology requirements, and re-engineering new business processes, capabilities, and supporting technologies for clients. Evaluating, recommending, and implementing new business processes and technology that enable and drive client performance. Working directly with clients and West Monroe Partners’ project teams to implement processes and technology that support various technical and business functions. Hands on engineering, configuration, and of highly available server infrastructures. Developing platform infrastructure server strategies. Applicable projects span the lifecycle from planning and design, through deployment, configuration, and migration.

Customer Success Manager, Mid

Sprout Social
Seattle
1 week ago
+40
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, GrubHub, West Elm and Edelman. Our team prides ourselves on being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Customer Experience PM

SkyKick
Seattle
1 week ago
+18
You will develop detailed knowledge of specific market segments, target customers, and SkyKick products. You’ll perform market research and competitive analysis to identify new opportunities for SkyKick to innovate on behalf of our customers. You will define and drive Business Intelligence from a Product perspective, with a focus on analytical Customer Relationship Management, including product instrumentation (Google Analytics/Google Tag Manager, HotJar, etc.), customer segmentation to assess critical success metrics (LTV, LTD, ARPU, etc.), and so on. With the Design team, you will define and drive Customer Experience improvements, including the portal user experience, First Run/OOTB, Tours, Help Center, and others. You will define and deliver the customer engagement plan and enablement, ensuring that key internal and external stakeholders have what they need to be successful. You’ll serve as the Product Owner, including defining, delivering and managing the product and business metrics, as well as the product backlog - writing epics, features, and stories. You will develop and foster key cross-functional relationships across SkyKick’s Product, Engineering, Support, Marketing, and Sales teams. You’ll partner closely with the Senior Director of Product Management and other members of the team.

Support Engineer

Highspot
Seattle
1 week ago
+16
To support our users, we’ve built many integrations with these other systems. A key part of our job is to make sure that customers are having a good experience using these products together. A successful candidate will thrive on mastering different and changing technologies, enjoy coming up with novel solutions, and get satisfaction from working with customers to help solve their problems. This role will serve as the technical liaison between Services and Products, serving as the voice of the customer to make our product better.

Director of Experience Strategy and Insight

projekt202
Seattle
1 week ago
+31
As a practice director your first thought should be quality of delivery for your geography. While the General Manager (GM) of a geography owns customer satisfaction, he/she will be relying on you to make sure our clients are happy and that we have exceptional quality of delivery (“repeatable, measurable performance”), on our engagements.

Quality Assurance Engineer

Xealth
Seattle
1 week ago
+32
Having recently announced a major new partnership that allows physicians to recommend physical products (DMEs), we’re looking for a Support Operations Analyst to join our team. In this role you’ll be our first dedicated Support Analyst in the group delivering an exceptional experience to our customers. Essentially level 2/3 support, you’ll provide a mix of user and technical support, troubleshooting, bug reports, and issue management. You’ll be instrumental in establishing our support function, while helping achieve our mission of improving healthcare outcomes for everyone. 

Customer Support Team Lead

Highspot
Seattle
1 week ago
+16
As the Customer Support Lead, you will play a key role in defining how Highspot support is delivered to our customers. In this role, you will build out the customer support function, designing scalable processes to meet the needs of our rapidly-expanding customer base. This is a high visibility, high impact opportunity for ownership and leadership at Highspot.  Initially, you will serve as an individual contributor so that you can learn the Highspot product and deeply empathize with customer needs. From there, you will quickly build out your team of like-minded, customer-centric people who love helping customers make the most of their Highspot investment. You will onboard, train, and develop team members to prepare them for their role in support, and beyond. 

Director of Strategic Alliances

Highspot
Seattle
1 week ago
+16
As the Director of Strategic Alliances, you would be responsible for developing go-to-market strategies with both new and existing industry partners with the goal of opening up previously untapped revenue streams. You would be the face of Highspot to partner organizations and influence every internal and external interaction in order to build brand loyalty & confidence amongst their organizations. Perhaps most importantly, you will work to operationalize your efforts and impacts in a manner that will allow Highspot to grow and scale its business.

Executive Assistant

Remitly
Seattle
2 weeks ago
Support a diverse group of executives. Manage complex calendars, schedule and prioritize meetings. Develop a deep understanding of business priorities and proactively manage executive’s time in a way that promotes productivity and efficiency. Manage coordination and submission of expense reports. Organize, prioritize and appropriately handle time-sensitive, confidential information and ensure action required is addressed in a timely manner.

Quality Engineer

Radiant Vision Systems
Redmond
3 weeks ago
+17
Do you have a keen eye for exceptional product quality, along with a passion for process development and improvement as a Quality Engineer? If so, we’d like to hear from you! The position involves the implementation of corporate wide quality systems to generate the gold standard for quality products in our industry. You’ll possess quality management skills, problem solving, organizational, and strong communication skills. The ideal candidate

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $39,750
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Technical Support $58,188
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Desktop Support $62,950
Min: $39K
Max: $90K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Marketing Operations Manager $92,688
Min: $66K
Max: $130K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $113,167
Min: $90K
Max: $153K
Director of Operations $147,714
Min: $93K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Top Seattle Companies Hiring for Operations

Productivity, Software
+27
Big Data, HR Tech
+24
Professional Services
+21
Fintech, Software

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