Customer Success Jobs in Seattle

36

Customer Account Coordinator

Valant
Seattle
7 hours ago
+23
The Customer Account Coordinator will be responsible for ensuring customers renewals and retention, promoting Valant’s platform and services, and expanding accounts’ commercial value by sourcing opportunities with existing customers to significantly contribute to Valant’s growth.

Head of Customer Success

Karat
Seattle
14 hours ago
+30
Customer Success delivers the expertise that makes it possible to transform a hiring process into a competitive advantage. Our solution is both repeatable and deeply consultative and is based on building trusted, long-term partnerships. As our Head of Customer Success, you will be responsible for leading our team to deliver value directly to our strategic clients while also building out a best-in-class playbook for Customer Success.

Account Development Representative

Auth0
Bellevue
14 hours ago
+31
Incoming flow of Marketing leads generated through trial signups, website forms, webinar and conference attendees, incoming email, and phone calls to qualify and develop interactions into scheduled meetings and opportunities for the Account Executive team. Outbound demand generation through phone, email and social media outreach following Enterprise Demand Generation campaign plan to schedule meetings and create opportunities for the Enterprise Account Executive team. Analyzing lead activity, researching targeted accounts and contacts for potential fit, developing messaging frameworks, refining ADR processes, updating CRM system with discussion details, and assisting with training new team members.

Vice President of Customer Success

Customer Success Specialist

Flipt
Seattle
15 hours ago
+11
Client Success Specialist Seattle, WA About Flipt There are over 2 million listing agents and 5 million home sellers, and there isn't an easy way for them to connect online. Flipt uses data and artificial intelligence to disrupt the Real Estate industry by helping top local real estate agents and homeowners connect.  Job description Flipt is looking for an Client Success Specialist to join a growing team.  For this role, we are looking for

Senior Player Ambassador (Mobile Games)

DoubleDown Interactive LLC
Seattle
17 hours ago
+31
If you get excited about online social and mobile games then this is an opportunity you will want to explore!  We are looking for a stellar Sr. Player Experience Agent to join our email-based Player Experience team of 15.  You would be reporting to a Player Experience Supervisor that leads four other Agents.  As a Sr. Player Experience Agent, you will develop relationships across the organization and will be responsible for building and maintaining relationships with our highest revenue grossing Players.  As one of four Ambassadors in DoubleDown Casino’s loyalty program, Diamond Club, you will support an exclusive group of players to assist each and every day and share your dazzle and excitement for the game.  Additionally, you will be sharing your expertise with fellow agents on queue management and other high touch experiences any of our players are experiencing.  In this role, you will have the option of choosing the schedule of Sunday - Thursday OR Tuesday - Saturday with a mid-day start.

Senior Success Consultant - Seattle

Qualtrics
Seattle
1 day ago
+27
The Client Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist clients throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, recommend solutions to the challenges they face. We are looking for scrappy individuals to join our group and have a huge impact on client retention and expansion. We have impressive members on this team, and are always looking for more amazing talent! Qualtrics is seeking a full-time Client Success Associate who can ensure our clients are lifetime Qualtrics champions. If you have a Bachelor’s degree, have 2-4 years of client-facing experience, have the ability to build positive relationships, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

Customer Success Manager (MBA) - Seattle

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Engagement Manager - Customer Experience

Customer Success - Global CX Lead

Customer Success Manager - Seattle

Customer Success Leader - Healthcare

Technology Consultant - Customer Experience

Load 5 more jobs9 jobs at Qualtrics

Customer Success Manager

ExtraHop
Seattle
1 day ago
+52
As a member of our Customer Success team you’ll have the opportunity to unleash your expertise to wow customers and make a difference in an exciting, growing company. At ExtraHop, we provide solutions for mission critical business and technology problems across a vast array of industries and technologies. With us, you’ll deliver solutions that customers previously thought infeasible or impossible to solve. Join us and you’ll find we have a supportive home team, great customers, and a product that customers love.

Senior Trainer

Trust & Safety Agent (Seattle)

Rover
Seattle
1 day ago
+29
Rover’s Trust & Safety team is responsible for supporting Rover's reputation by providing excellent customer care through prevention and problem resolution of issues that pose a risk to the company. The Trust & Safety team also resolves any possible risk to customers or anything that could negatively impact the customer experience through initial incident investigation, analysis, and enforcement ofRover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience. 

Customer Success Representative, Strategic Account…

Smartsheet
Bellevue
1 day ago
Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to drive customer satisfaction, application engagement, retention and growth. You will serve as a key point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.

Client Development Manager

Customer Success Manager

Customer Success Manager, Mid Market

Zipwhip
Seattle
1 day ago
+29
As a Customer Success Manager, you will be responsible for making every customer in your portfolio successful which ultimately assures positive net revenue retention (NDR) for our Mid-Market customer base. In this role, you will report to a Manager of Customer Success.  

Client Support Engineer

Curalate
Seattle
2 days ago
+19
As a Client Support Engineer (CSE) at Curalate, you will work directly with over 1,000 of the world’s most loved brands to troubleshoot and resolve complex technical issues, consult clients on a wide range of technical questions, and carry out operational work requests on their behalf. Client Support Engineers work cross-functionally with internal teams to drive strategic initiatives within our organization! This is a great opportunity to work hands on with clients and bridge the gap from end-user to product while flexing your technical muscle.

Customer Success Manager

vCita
Bellevue
2 days ago
+21
Set the groundwork for our clients successful journey by taking part in the post-sales engagement process, including performing onboardings, product implementations, and renewals. Monitor, measure, and map the clients activity. Drive usage and adoption of our product, using data and best practices. Provide exceptional customer experience using proactive communication. Maintain great technical knowledge of the vCita product and guide our clients through the most relevant features and functionalities for their specific business needs. Collaborate with the Sales and Support teams to ensure a smooth transition of ongoing client management. Provide continuous feedback and new features requests to our product and marketing teams in Tel-Aviv.

Manager, Customer Operations

Convoy
Seattle
2 days ago
+26
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with our enterprise and commercial sales and account management teams, the Customer Operations Manager leads the team who functions as customer support, training partner, problem solver and quality control. You'll be an integral part of our operations team moving at a smooth, consistent pace. You'll bring the enthusiasm and aptitude necessary to get the job done!

Senior Manager, Customer Operations

Operations Specialist

Quality and Compliance Specialist

Senior Operations Specialist - Brokerage

Operations Specialist - Brokerage (Weekend Included)

Operations Specialist - Brokerage

Manager, Vendor Operations

Senior Claims and Insurance Specialist

Load 5 more jobs9 jobs at Convoy

Vice President - Customer Advocacy

Icertis
Bellevue
2 days ago
+18
The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

Customer Success Manager, Enterprise & Strateg…

Outreach
Seattle
2 days ago
+38
When the question is asked, “what kind of company are you?” our answer will always be, “we are a success company - we are here to make our customers successful.” The Customer Success team is at the core of Outreach. We focus on driving real business impact for customers, not just supporting the technical specs of our product. CSMs are expected to coach customers to optimize their sales strategy to take advantage of best practices. We're one of the largest teams at Outreach and we work to connect cross-functional stakeholders from product, marketing, and even engineering with customers. The ownership is tangible on this team - our customers' pain is our pain and their win is our win.

VP Customer Success Strategy and Program Management

Customer Success Content Specialist

Manager of Client Engagement

Sr. Client Engagement Manager

Customer Success Manager

Load 2 more jobs6 jobs at Outreach

Client Support Associate

Curalate
Seattle
2 days ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

Guest Experience Coordinator

Geocaching HQ
Seattle
3 days ago
+49
Provide world class guest service to visitors and HQ employees, from answering questions (big and small) to offering local recommendations of things to do and see. Steward the HQ geocaches, ensuring that they are up-to-date and well maintained. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Support HQ merchandise program, including managing retail space and operating POS system. Promote and enhance Geocaching HQ’s professional identity through interactions with visitors. Edit, update, and manage visitor information systems and scheduling. Collaborate with other departments on special initiatives and projects. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Manage and respond to requests for event donations and gifts. Communicate regularly with geocachers across multiple channels, answering customer service questions Problem solve and herd cats, as required.

Renewals Specialist

Nintex
Bellevue
2 days ago
+26
As a Renewals Specialist, you will be responsible for maintaining detailed accounts of your daily activity in Salesforce, accurately forecasting for your assigned region(s) on a weekly, monthly and quarterly basis, and will identify trends to help develop programs which maximize retention. The challenge in this job will be to defend against competitive pressures while uncovering additional opportunities as well as uncovering accounts which may have risk and developing plans to mitigate them. The reward will be building strong relationships with customers that are continuously delighted and surprised by the power, flexibility, and efficiencies of our products. 

Client Engagement Manager - Healthcare IT

Xealth
Seattle
4 days ago
+32
Having recently closed a major funding round, we’re looking for a digital health strategy focused Engagement Manager to join our team. You would be part of a small team dedicated to delivering high-quality product in a mission critical environment. In this role you’ll work with a range of internal and external stakeholders to drive the strategy and integration of Xealth and Xealth Partner Solutions into healthcare IT environments. As a Client Engagement Manager at Xealth, you’ll be instrumental to client success, while helping achieve our mission of leveraging technology to improve healthcare for everyone.

Customer Service Specialist

Pro.com
Seattle
4 days ago
+16
We are looking for a driven self-starter who can always find a way forward even if the path isn’t laid out in stone. This position will require you to reach out via phone & email to potential clients who’ve submitted online requests for renovation projects. You’ll be speaking to numerous clients a day, assessing their projects, qualifying & disqualifying based on a set of criteria, as well as scheduling appointments across multiple project consultants and markets. This is a fast paced position so solid phone & computer skills as well as the ability to stay organized amidst chaos is a must.

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