Customer Success Manager
2 weeks ago
As a Customer Success Manager, you play a pivotal role, partnering with DefinedCrowd’s customers to deliver a wide array of precise audio, text, and image data to meet their AI training needs. Part Customer Advocate, part Sales-oriented, and part Project Manager, you leverage your capabilities and relationships working across multiple internal and external teams to ensure our customers receive the high-quality data they need to power their AI systems. You may even bring domain knowledge in speech/text, natural language processing (NLP), linguistics or image processing which allows you to confidently guide our customers in extracting highest value when leveraging our platform and services.