Client Success Jobs in Seattle

53

Customer Success Specialist

Flipt
Seattle
3 hours ago
+11
Client Success Specialist Seattle, WA About Flipt There are over 2 million listing agents and 5 million home sellers, and there isn't an easy way for them to connect online. Flipt uses data and artificial intelligence to disrupt the Real Estate industry by helping top local real estate agents and homeowners connect.  Job description Flipt is looking for an Client Success Specialist to join a growing team.  For this role, we are looking for

Customer Success Associate

TINYpulse
Seattle
3 hours ago
+24
As Customer Success Associate you will be responsible for working with and ensuring the long term success of our customers. In this role you will have the opportunity to provide the highest level of support to our clients, leading to record setting “Happiness’ levels across every organization.

Partner Success - Strategic Program Manager

Qualtrics
Seattle
3 hours ago
+27
With a strong customer first culture, we are looking for a seasoned Program Manager that has technical depth, customer empathy and experience driving large scale market and product launches . As a Launch Program Manager, you will be responsible for developing company wide launch and release plans for major product and offerings. You will bring individuals across the organization from Engineering, Product Management, Marketing, Services, Customer Success, Partner Success and external partners together to ensure flawless launch execution.

Experience Management Scientist, Customer Experience

Customer Success Manager

Partner Success - Partner Success Leader (Americas)

Customer Success Manager (MBA)

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Client Support Associate

Curalate
Seattle
23 hours ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

Sr. Manager, Customer Experience: Training - Quali…

Rover
Seattle
1 day ago
+27
The Senior Manager, Customer Experience Training, Quality, and Content has the critical role of continuously improving the customer-facing functions at Rover by being directly responsible for supporting Rover’s customer-facing teams grow and scale from a knowledge standpoint. You will inspire and reinforce flawless front-line support for Rover's exponential growth by improving front-line training, content, tools and underlying systems. Key responsibilities include leading a team of trainers and training programs that accelerate the ramp time of new hires, creating and measuring training programs that help keep existing team members up-to-date or abreast of changes to processes, policies, etc., and developing a quality assurance program that reduces errors, improves customer satisfaction, and identifies opportunities for training improvement. This position is strategic in nature and will help define and build out the Training, Quality Assurance, and Content Strategy for Rover Support.

CRM Strategy Manager

Trust & Safety Agents - Bilingual (French) (Seattle)

Director of Client Experience

Flyhomes
Seattle
1 day ago
+33
Flyhomes is adding a Director of User Experience to the team! In this role, you will capture the overall experience and satisfaction of our clients as they interact with Flyhomes across all of our business lines. This energetic self-starter will be responsible for the pulse of the clients, managing and delivering feedback to teams, building a end-to-end client experience, as well as recommending changes to our current processes, to ensure the experience of buying, selling and owning a FlyHomes home is transformative.

Closing Associate

Client Advisor- Seattle

Client Success Manager

Client Advisor- Mandarin

Home Expert

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Customer Success Manager

Smartsheet
Bellevue
2 days ago
Smartsheet is looking for a proven Customer Success Manager to manage a set of large accounts in order to help drive a high level of customer satisfaction, successful product use, and customer retention. You will serve as the primary point of contact for key customers, understand customer success criteria, address questions, resolve issues and over time serve as a trusted Smartsheet advisor. For the right candidate, this is a career-defining

Client Development Manager

Customer Success Associate

Strategic Customer Success Manager

Client Development Manager - APAC Region

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Customer Success Manager

Apptentive
Seattle
2 days ago
+20
As our customer base grows we need to grow our Customer Success team. This team is a cultural touchstone for the company. Everything we are building is focused on fostering great customer relationships, so our Customer Success team must be absolutely world-class. You’ll join a team that routinely consults the Fortune 500 on mobile and communications strategies and works closely with the world’s best mobile teams to onboard and manage their Apptentive account. If a high level of responsibility, an infinite amount of patience and, an incredible attention to detail are qualities you possess, we would love to speak with you.

Customer Account Manager, Customer Loyalty

Avalara
Seattle
2 days ago
As part of the customer loyalty team, the Customer Account Manager (CAM) is responsible for maximizing the lifetime value of every customer. This is achieved by building strong customer relationships, improving the customer experience and driving the value of Avalara products, which includes growing net revenue through up-sell, cross-sell and add-on opportunities. The Customer Account Manager must have strong account management and sales skills and flourish in a fast-paced, exciting environment. 

Partner Success Manager

UiPath
Bellevue
3 days ago
+32
Your broad responsibilities include, executing against the partner Go To Market strategy in your region, establishing business and technical relationships, even managing day-to-day interactions to build long-term business opportunities. Your goal will be to help partner maximize UiPath adoption, reach complete maturity/independence and business value to UiPath customers.

Global Account Manager

Client Success Advocate

DreamBox Learning
Bellevue
2 days ago
+22
Our Client Success Advocates are the day-to-day face of DreamBox. Every interaction is an opportunity to delight our customers. We rely on thoughtfulness and teamwork to solve problems and exceed customer expectations. Client Success Advocates work in teams to guide new customers through the onboarding process, respond quickly and professionally to phone and email support tickets, and identify and troubleshoot ongoing technical issues. We are looking for experienced candidates with an entrepreneurial spirit who are smart and not afraid to roll up their sleeves to help wherever needed.

Customer Success Manager - Mid Market

Pushpay
Redmond
3 days ago
+17
At Pushpay the Customer Success Manager plays a key role in building and fostering relationships with our customers. You will be quota-based, where you are responsible for the retention, renewal rate, and increased business in a specific book of accounts. You will interact and build relationships with our customers to ensure they are both using and seeing value from their Pushpay platform. Your goals will include annual renewal dollars, expansion, and upsell of products, and growing giving through the Pushpay platform. You are here to ensure customer success by being dedicated to making our customers successful in their deployment, adoption, and usage of Pushpay. You will do all of this while creating a strong relationship with our customers based on value realization. The customer satisfaction you foster will help you retain our customers. This role reports to Director, Customer Success Managers.

Senior Customer Success Manager

Skilljar
Seattle
3 days ago
+16
Skilljar is seeking a versatile and experienced Senior Customer Success Manager to join our rapidly growing team. This person will be working directly with our enterprise level clients to enable them to successfully implement Skilljar to achieve business goals. As part of a small team, you’ll have a unique opportunity to work across many skill sets. You must be very comfortable wearing multiple hats in a highly ambiguous environment, building and iterating on processes on the fly, and working closely with cross-functional teams. This is a fantastic opportunity for a driven and focused individual to get in on the ground floor of a rapidly accelerating startup that has already delighted dozens of Fortune 1000 and mid-market clients.

Customer Success Manager

Hiya
Seattle
3 days ago
+15
Hiya is looking for a dynamic Customer Success Manager to join our team in Seattle, to support our global customers.  This role will be at the heart of our customer interactions at Hiya and critical to ensuring we have successful and happy customers with high retention and growth rates.

Customer Success Manager

EagleView Technologies
Bellevue
3 days ago
+19
Support enterprise level clients, interfacing with management at multiple levels. Collaborate with internal teams in support of enterprise clients. Help clients improve their workflow by utilizing company products and services. Resolve client issues and concerns. Other duties as assigned.

Customer Success Support Representative

EagleView Technologies
Bellevue
3 days ago
+19
Respond to client issues and concerns in a timely manner. Process multiple types of bulk service requests for marketing, sales, and clients. Support smaller accounts in an account manager capacity. Other duties as assigned.

Onsite Well-Being and Engagement Specialist

Limeade
Bellevue
4 days ago
+23
The Onsite Well-Being and Engagement Specialist’s responsibility is to ensure customer success by executing customer engagement initiatives, managing and training a network of well-being champions, identifying and managing customer’s changing business needs, ensuring customer responsiveness, and risk identification and mitigation. The Onsite Wellbeing Coordinator is the day-to-day success leader for our customers and a true customer advocate in driving industry best practices and the evolution of Supplier’s product and programming to align with our customer’s business goals. The Coordinator will also support the Strategic Account Executive to ensure that all Supplier contractual obligations and that all Supplier service commitments are being met.

Customer Success Specialist

JetClosing
Seattle
4 days ago
+15
We are looking for a high-performing Customer Success Specialist. If you are an expert in real estate agent marketing systems, a forward-thinker, love to collaborate, and have a insatiable curiosity, you might be our next Customer Success Specialist. Working in partnership with the Chief Operating Officer and local Sales Directors, and supported by a top-tier technology team, this individual will be tasked with creating brand loyalty by providing best-in-class customer service. The role of Customer Success Specialist requires a blend of expertise in real estate agent marketing and interpersonal skills. This individual will use their knowledge to educate and coach internal and external clients about JetClosing services, as well as fulfill client requests.

Account Manager - Renewal, Mid Market

Pushpay
Redmond
4 days ago
+17
The Mid Market Renewal Specialist is a high impact position combining equal parts relationship management, contract negotiation and client satisfaction. The RS is accountable for customer retention through the annual renewal process, and will work with our Customer Success Managers in serving our existing mid-market Pushpay customers to maintain their satisfaction and renewal of their next contract. This role is responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities and providing insights to the business that improve future outcomes. Renewal Specialists are responsible for ensuring that customers are set up for success while maximizing the financial results for Pushpay.

Account Manager - Renewal, Enterprise

Pushpay
Redmond
4 days ago
+17
The Enterprise Renewal Specialist is a high impact position combining equal parts relationship management, contract negotiation and client satisfaction. The MM RS is accountable for customer retention through the annual renewal process, and will work with our Customer Success Managers in serving our existing enterprise Pushpay customers to maintain their satisfaction and renewal of their next contract. This role is responsible for minimizing financial attrition, locking in the most favorable terms, identifying growth opportunities and providing insights to the business that improve future outcomes. Renewal Specialists are responsible for ensuring that customers are set up for success while maximizing the financial results for Pushpay.

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