IT Jobs in Seattle

21

Product Support Specialist

Stripe
Seattle
4 hours ago
Deliver incredible experiences to Stripe users. Stripe is expanding to power the online payments infrastructure throughout the world. User Operations team members collaborate from across the UK, the continental US, Germany, Ireland, France, Australia, Brazil, Singapore and Hong Kong. We aim to delight users with friendly and helpful Support, gathering feedback to drive improvements to our products. We also work closely with every part of the

Tier 3 Support Escalation Engineer

Smartsheet
Bellevue
2 days ago
Tier 3 Escalation Engineers will be the SMEs (subject matter experts) on the Support team for the Core and Premium Smartsheet application, the Smartsheet API, and our various apps & integrations. This is a highly technical role that requires a heightened sense of urgency, ability to follow processes and deal with ambiguity when new scenarios arise, and recognize critical situations and engage the right right resources to resolve.Successful individuals in this role will enjoy researching and documenting known workarounds as well as reproducing issues. This position requires a highly motivated individual who operates independently and thrives on solving Smartsheet’s toughest problems for our customers. This role will report to the Manager, Global Support Escalations and can work remotely, or in our Bellevue or Boston offices.

Compliance Manager

Help Desk Technician

Manager, IT Security

ServiceNow
Kirkland
2 days ago
+24
Lead, mentor, and manage a security team responsible for researching, developing, implementing and supporting company-wide security initiatives. Manage and maintain enterprise security systems and technology. Manage initiatives to design, configure, implement and test strategic security system solutions to address complex technical and business requirements. Develop security designs for complex, multi-platform systems. Partner with leaders across the company to ensure that corporate information security projects receive appropriate prioritization and resources. Document and maintain information related to the information security program. Collaborate with ServiceNow’s leadership teams, prioritizing tasks as necessary. Serve as technical leadership for large, complex projects using cross-functional teams. Maintain quality service by following organization standards.

Manager, IT Practice (ITOM, ITAM, ITBM) - Solution Consulting

Senior Solution Consultant

Infrastructure Engineer

UiPath
Bellevue
3 days ago
+32
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Product Consultant Support

Head of IT

OfferUp
Bellevue
2 days ago
+17
Our Director of IT will possess a wide-range of experience to be able to contribute to and manage all aspects of OfferUp’s IT systems. This will include maintaining a top-tier service-team and managing the long term vision of IT at OfferUp as we continue to grow and scale.

Salesforce / Marketo Systems Administrator

Pushpay
Redmond
3 days ago
+17
As a Salesforce.com Administrator on our Technical Operation team, you will be responsible for day to day oversight of Pushpay’s Salesforce.com ecosystem, which will includes: Object management, Configuring Salesforce.com to business requirements, Providing best practice recommendations and Implementing functionality for a range of internal project stakeholders. You will work closely with business leadership, internal stakeholders, business analysts and users within a fast growing sales environment to ensure core systems are built for scale and delivery of key insights.

NOC Engineer

Zipwhip
Seattle
3 days ago
+29
We are looking for a Network Operations Engineer with strong technical skills and an ability to dig into details to identify opportunities and solutions to root cause issues. This person will provide 24/7 network monitoring and support for mission critical services related to our gateway, carrier, and API business. We're seeking curious, organized, and reliable contributors that are hungry to improve and grow the resiliency of the systems, network, and monitoring infrastructure.

NOC Technician

Zipwhip
Seattle
3 days ago
+29
We are looking for a Network Operations Technician that will monitor critical network elements for infrastructure used by both internal and external customers. This person will provide 24/7 network monitoring and support for mission critical services related to our gateway, carrier, and API business. We're seeking contributors that are hungry to improve and grow the resiliency of the systems, network, and monitoring infrastructure.

Information Security Risk Analyst

Groupon
Seattle
3 days ago
+12
Groupon’s Information Security team is seeking an experienced Security Risk Analyst to assist in analyzing Groupon’s risk environment relative to third parties and internal services and assisting in recommending measures to safeguard valuable information assets and document key information and capabilities of third parties. The position is responsible for executing a portion of the Cybersecurity program designed to advise the organization on its management of third-party cybersecurity risk.

Support Engineer

98point6
Seattle
5 days ago
+19
As a support engineer, you will design and implement key pieces of our corporate IT infrastructure, implement security controls in our corporate network and support 98point6 employees. You will work with modern tools to manage systems dealing with health data protected under federal regulations. In addition to supporting employees in corporate office, you will also participate in the clinic support rotation where you will respond to urgent and non-urgent technical issues from 98point6 board-certified doctors working in 24x7 virtual clinic.

Network Engineer

EagleView Technologies
Bellevue
5 days ago
+19
We're looking for a Senior Network Engineer. Reporting to the Director of Cybersecurity, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. This position supports a highly-available, network infrastructure. You'll be resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimize down time. You'll also work to proactively reduce recurrence of technical problems utilizing standards, procedures, processes and "best practices."

Technical Account Manager

Auth0
Bellevue
6 days ago
+19
The Technical Customer Success Manager (T-CSM) scales across a broad number of customers in our SMB and mid-market segments to ensure customers move to and remain in healthy productive use of the Auth0 platform. T-CSMs apply their expertise in development and IdAM solution architecture to help customers integrate and continue to mature their adoption of Auth0. This will be achieved through an approach of both depth (1:few) and breadth (1:many) activities.

Developer Support Engineer

NOC Service Desk Analyst

Apptio
Bellevue
6 days ago
+18
Workstation operating systems like Microsoft Windows, MacOS and Linux (Ubuntu). Datacenter and server hardware (Red Hat Linux). Microsoft Active Directory administration. Network LAN, WAN and VPN (e.g. FortiNet, OpenVPN) connectivity. Endpoint Security. Unified Communications (e.g. Skype for Business, WebEx). SaaS based enterprise systems (e.g. NetSuite, Salesforce and Concur). Collaboration tools such as SharePoint, Slack, Confluence and JIRA. Monitoring and managing system alerts for hardware and software issues.

IT Desktop Support Engineer

PitchBook
Seattle
1 week ago
+17
PitchBook is looking for an IT Technician / Desktop Support Engineer. You will join our IT Operations team and will be responsible for day-to-day support of our laptops, desktops, printers, servers, network infrastructure, and all other technical hardware used at our multiple offices. In this role, you will also be responsible for performing all other technical or non-technical troubleshooting tasks that the company may need. This is an entry level position; the perfect candidate is a great problem solver and is passionate about IT systems and the people who use them. On-call, after hours support will be required on occasion. This is a great opportunity to join a growing and dynamic company and use technology to drive key business initiatives. If interested, please apply immediately with your resume. We look forward to hearing from you!

System Engineer

DomainTools
Seattle
1 week ago
Build, configure, and maintain Linux based systems automating anywhere and everywhere. Help support Linux and Apple end user laptops. Troubleshoot complex systems based on open source technologies. Build and maintain operational documentation for new and existing systems. Help define our path to utilizing container technologies. Improve and refine monitoring and metrics gathered on our systems. Research, recommend and implement tools to help drive our mission of scalability, self-service, and reliability. Participate in on-call rotation with fellow team members.

Senior Manager, Customer Service & Technical S…

Glowforge
Seattle
1 week ago
+15
You’ll be a key leader in the Customer Success group, raising the bar for customer success. You’ll respond to customers yourself and - you’ll hire and mentor a thriving and generous team. You’ll seek opportunities to improve the service we deliver and leave customers happier after receiving support than they were before they needed help.

Desktop Support Specialist

TUNE
Seattle
1 week ago
+27
Providing local and remote technical support to office staff. Managing on-boarding of new staff. Managing IT asset tracking. Grant and revoke access to applications. Assist users with passwords and 2-factor authentication. Work with vendors to resolve technical problems. Assist in evaluating and implementing new technologies.

System Administrator

Avalara
Seattle
1 week ago
Setup workstations and laptops according to guidelines. Provide phone support for internal customers. Perform preventative maintenance on workstations and laptops. Produce documentation and provide training for the end user relating to the technologies we use. Troubleshoot and resolve networking issues in conjunction with other staff and vendors as needed. Install, configure, and patch various operating systems (Windows 7/10, OSX) for laptops/desktops. Manage hardware and software asset lists.

IT Project Engineer

Infrastructure manager

Support Engineer

Stripe
Seattle
1 week ago
Interact with users by email, IRC (up to half your week), and potentially face-to-face. Gain unique insights into how engineers building the newest or most interesting businesses make use of Stripe. Optimize our internal and external documentation for subscriptions, Checkout, and a host of other products. Take an analytical approach to tracking points of friction for users, and then work with other teams to make those parts of Stripe better.

Director, Information Technology

Leafly
Seattle
1 week ago
+12
In this hands-on role, you will provide strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for Leafly’s headquarters in Seattle, and our satellite offices in Baltimore and Toronto. You and your team will ensure that our company’s technology is meeting its objectives efficiently and reliably. You will work closely with senior leadership and users across the company to help determine the best way possible to meet our technology needs. Occasional travel required to our offices in Baltimore and Toronto.

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