IT Jobs in Seattle

24

Senior Systems Engineer

DomainTools
Seattle
4 days ago
+52
DomainTools is looking for a motivated and experienced System Engineer to join our Technical Operations team. We are passionate about open source big data technologies to support our SaaS offerings and operations of our growing business. The TechOps team supports the operation of our product infrastructure including on-premise and cloud systems as well as IT operations of our office space in downtown Seattle. We are focusing on automation, scaling, and improving visibility into our infrastructure and processes.

Software Support Technician

BitTitan
Bellevue
5 days ago
+39
The Software Support Technician (SST) is positioned to be the first point of contact for customers when things are not as expected in the suite of MigrationWiz products. In discussing and understanding the customer’s problem, the SST demonstrates extreme empathy for our customers. These technicians are responsible for quickly triaging, responding, and guiding the customer to help them move forward in their migration projects. They operate in a fast-paced ever evolving environment all while providing industry best customer service on a consistent basis.  

NOC Shift Lead (Night Shift)

OfferUp
Bellevue
5 days ago
+17
We are looking for an experienced Engineer to join our newly formed NOC team for the night shift. In this role you will be a key contributor in building the foundations and processes for our 24x7 Operations Center. Critical tasks include preventing and/or mitigating customer impact by monitoring, identifying, triaging and resolving issues. As a team member, you will work with other engineering teams on escalations to ensure our services remain available, secure, and performing at world class levels. You’ll participate in continuous improvement initiatives by creating, updating and evolving alerts, as well as runbooks and operational processes. 

NOC Engineer (Night Shift)

NOC Shift Lead

Sr. Manager, IT Systems

Convoy
Seattle
6 days ago
+34
As the Sr. Manager, IT Systems of Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As a lead on the IT team, you will play a critical role in managing systems for our entire company. 

IT Applications Manager, Workday Financials

Developer Support Engineer

Auth0
Bellevue
6 days ago
+38
We are seeking individuals with technology support experience to provide complex support services of the Auth0 SaaS solution. Reporting to the Regional Support Manager, this individual will work closely with our customers to provide break-fix support, operational maintenance, and support services. This position is an integral part of Auth0's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment.

Junior Systems Administrator

Geocaching HQ
Seattle
6 days ago
+53
Your primary responsibility will be to provide the first line of support for Geocaching team members, which you can expect to represent around 30-40% of your workflow. This includes provisioning workstations for employees, conducting technology orientation sessions with new employees, managing printers and conference room equipment, and fielding miscellaneous support requests. The remainder of your job duties will focus on systems infrastructure projects. You’ll work alongside the other IT team members to help build and support our unique production and office infrastructure. This includes deployment, configuration, administration, and maintenance of windows and Linux web/application servers, network and storage devices, databases, monitoring systems, backup systems, VMware environment, etc.

Security Compliance Analyst

Axon
Seattle
6 days ago
+50
Execute and mature a security assurance and compliance program to ensure program effectiveness and compliance with the information security program, security standards and other external requirements. Participate in security assessments with external security firms. Define, monitor and report on progress for security metrics. Assist others in understanding and implementing security policy objectives in ways that are cost effective and align with business objectives. Provide security input for business procedures and new projects. Participate in periodic compliance activities and manage any resulting remediation actions. Stay current on security industry trends, attack techniques, mitigation techniques, and security technologies by attending conferences, networking with peers, and other educational opportunities.

Technical Support Lead

Outreach
Seattle
1 week ago
+39
The Technical Support Lead is responsible for leading, developing, mentoring and auditing the quality control for the Technical Support Team. This role partners daily with other Support team members to review open issues, provide advice, and partner on resolutions. In addition, the Technical Support Lead will identify knowledge gaps and process opportunities to address said scenarios. They will also provide direction to team members in identifying goals and driving to resolution on issues. The lead will conduct reviews with Technical Support Engineers to ensure issues are managed appropriately and adhere to department processes and procedures. They will help deliver new solutions and implement process improvement to the Technical Support department. Additionally, they will provide mentorship and direction to team members, as well as collaborate with management on ways to provide team development and coaching.

Senior IT Lead

Remitly
Seattle
1 week ago
+21
We are seeking a passionate and motivated Senior IT Lead to join a global team of System Admins, Infrastructure and Security Engineers. The ideal candidate would be innovative, be enthusiastic working with internal customers while actively seeking solutions on behalf of the customer, communicate trends to leadership, act on observed areas for improvement, and have lots of fun in the process. As Seattle-IT-Lead at Remitly, you are a leader! - responsible for mentoring and developing Remitly’s IT engineers through influence. You are experienced in leading technology and enjoy the challenges of supporting an organization with 24x7 responsibilities. You will partner with Operations, Facilities, Security, Engineering, and other teams to build a top talent IT organization centered around empowering employees to perform their jobs without friction. You’re a self-starter that is excited to learn new cloud technologies and not afraid to ignite change.

Business Systems Analyst

Tango Card
Seattle
1 week ago
+38
The Business Systems Analyst will have a direct impact on the future of Tango Card, receiving and providing thought leadership around Tango Card’s business applications and identification of opportunities for business process improvement. Using a firm functional and technical understanding of business systems, you will collaborate with teammates and key stakeholders to address business problems and drive progress on impactful initiatives for your fellow TangoCardians.

IT Analyst

Qualtrics
Seattle
2 weeks ago
+46
Field service desk requests and provide solutions. Educate employees about IT processes and self-service options. Troubleshoot technical issues. Support desktop equipment (computers, phones, etc.). Support and maintain network, phone, Internet, wireless and other backend systems. Maintain continuous availability of systems within purview Manage the technology component of employee onboarding/departure process.

Network Engineer

Sr. Security Analyst

Zipwhip
Seattle
2 weeks ago
+47
We are looking for someone like you to have the vision to identify areas where we can make Zipwhip more secure; then, propose, build and operate tools to accomplish this goal. You will lead our software security program that facilitates security integration into all of the products and infrastructure at Zipwhip. The responsibilities are a blend of security engineering, software engineering and project management.

Premier Support Engineer

Outreach
Seattle
2 weeks ago
+39
We are seeking customer obsessed individuals with technology support and customer facing experience, to provide complex support services for the Outreach Platform. Reporting to the Premier Support Manager, this individual will work closely with customers in the Premier Support program, Customer Success Managers, and field delivery personnel to provide mission critical support, operational maintenance, and premium support services. This position is an integral part of Outreach's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment where customer empathy and obsession are keys to success.

Director of Frontline Support

Outreach
Seattle
2 weeks ago
+39
The Director of Frontline Support is responsible for a group of experts delivering proactive and reactive services for customers to resolve issues, answer questions and services incidents. The Director of Front Line support acts on customer and rep feedback to improve and evolve the products, supportability, readiness and knowledge management functions and scale via data and automation. This leader will manage a team of Technical Support Managers to manage the highest volume of tickets for Outreach Customers. Key to this role will be developing programs to support our Customers as well as working to coach and mentor reps and managers to grow.

IT Manager

Snap! Raise
Seattle
2 weeks ago
+30
Manage IT resources, including performing access management and configuration of multiple SaaS products from various vendors. Work with multiple departments in understanding and fulfilling their IT needs. Set up and configure office networks and operating infrastructure, including SaaS products like Office 365 in a way that is secure, usable, and auditable. Self-direct. Work independently to achieve goals and objectives, in partnership with other departments. Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages. Identify opportunities for team training and skills advancement. Continuously analyze current process, technologies, and vendors to identify areas of improvement.

Support Technician

ExtraHop
Seattle
2 weeks ago
+52
Provide hardware and firmware deployment support for ExtraHop appliances. Provide technical assistance to quantify and/or troubleshoot issues with data feeds from network infrastructure, virtual switches, and packet forwarders. Document incident cases, feature requests, and customer questions. Escalate technical cases to the appropriate technical resource. Act as the single point of contact for customer questions and concerns. Provide professional, concise communication with customers. Act as a team player to augment the Support Engineering team duties including Triage of new cases to include problem description, severity, priority, licensing and entitlement, and customer expectations. Communication management, and support directly to customer for documented issues.

Senior Trainer

Senior Data Analyst, Security

Director of Global Technical Support

OpenMarket
Seattle
3 weeks ago
+44
As the Director of Technical Support, you will be a critical member of the Global Operations leadership team and lead a department that provides 24x7 monitoring and support. You will manage geographically dispersed Technical Support and Operations Center teams that provide exemplary support services to a wide range of customers and partners.

Manager, Security and Operations Compliance

ServiceNow
Kirkland
1 month ago
+37
We’re looking for a highly motivated, collaborative and technically experienced Manager, Security and Operations Compliance with ability to manage and execute risk-based application security audits including risk assessments, audit planning, audit testing, control evaluation and report drafting with the intent of achieving and maintaining SSAE18/SOC2 certification.  You will be a key member of our team and play an important role in defining the application Security and Compliance framework for a leading cloud company. In this role you will be required to demonstrate ability to analyze difficult problems, work proactively and efficiently with technical teams, think out-of-box and provide pragmatic solutions and recommendations. 

Senior Security & Operations Compliance Analyst

Network Engineer

Getty Images
Seattle
1 month ago
+39
You are a team player who possesses an intermediate to advanced level of Network and Telecommunications experience and skill.  You can easily demonstrate a mix of technical and soft skills which enable you to communicate with different business groups with ease. You are a proven self-starter who is detail-oriented and has a knack for prioritizing and time management. You are excited by the idea of working in a global enterprise environment and are comfortable working under pressure and with tight timelines. As the ideal candidate, you can multi-task between design and project work, support work, and maintenance work. You are hands-on and want to be part of a highly functional team that will collaborate on strategic planning, design, implementation, documentation, operation, maintenance, and optimization of Getty Images converged network infrastructure, including, but not limited to, network, telephony, audio/visual equipment, and related systems, services and software. 

Network & Telecom Analyst

Getty Images
Seattle
1 month ago
+39
As the ideal candidate, you can multi-task between project work, support work, and maintenance work. You are hands-on and want to be the “do everything” part of a highly functional team. You are ready to do any implementation, documentation, operation, maintenance, and optimization work that will help the team, improve your skill set and take your career to the next level. You are excited about working on all of Getty Images’ converged network infrastructure, including, but not limited to, network, telephony, audio/visual equipment, and related systems, services and software.

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