IT Jobs in Seattle

24

Tech Support Representative

Pushpay
Redmond
2 days ago
+35
In order to maintain a high level of Customer Care, the Team is dedicated to our customers above and beyond the expected measures. The perfect candidate is someone who can be fiercely loyal to our customers and end-users, their needs, and their expectations. Among the many duties the Support Team carries out, the core of what we do is create a culture that turns the Support process into a win/win for our company and the customer. This role reports to the Manager of Customer Care.

Systems Engineer

Getty Images
Seattle
4 days ago
+39
Looking for an enthusiastic, responsible, and talented engineer to contribute their expertise to Getty's Core Systems Engineering team. We are responsible for delivering an array of services, from underpinning technologies (AD, DNS, FTP, Okta MFA/SSO, backups, etc.) to employee management and productivity tools (O365, Exchange, Identity Management, etc.).

Manager, Desktop Systems Specialist

Smartsheet
Bellevue
5 days ago
Managing a team of Technical Support professionals operating in a geographically dispersed global company. Ensuring the Desktop team performs and adheres to standards of excellence and professionalism. Help promote a company culture that encourages top performance and high morale. Developing and demonstrating an understanding of end user and company needs. Hands on familiarity with IT systems, SaaS / cloud applications, networks, data security systems, telephony, meeting technologies and computing. Analyzing the performance of Desktop team activities and documented resolutions. Managing Service Level Agreements (SLAs). Creating and maintaining a Service Desk training program for increased business, customer service, team development and technical knowledge .

Tableau Administrator

Senior Site Reliability Engineer - Network

Helpdesk Technician

Senior Technical Support Engineer

Outreach
Seattle
1 week ago
+39
We are seeking experienced customer obsessed individuals with technology support and customer facing experience, to provide complex support services for the Outreach Platform. This individual will work closely with customers, Customer Success Managers, and field delivery personnel to provide mission critical support, operational maintenance, and advanced support services. This position is an integral part of Outreach's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment where customer empathy and obsession are keys to success.

Technical Support Engineer

Premier Support Engineer

Senior Security & Operations Compliance Analys…

ServiceNow
Kirkland
1 week ago
+37
We’re looking for a highly motivated, collaborative and technically experienced Senior Security & Compliance Analyst with ability to understand and influence cloud operational and security processes, effectively communicate ServiceNow’s controls including intent, and drive changes within the organization through effective testing. The successful candidate must be reliable, resourceful and have a “can-do” attitude.  You will be a key member of our team and play an important role in defining the Security and Compliance framework for a leading cloud company. In this role you will be required to demonstrate ability to analyze difficult problems, think out-of-box and provide pragmatic solutions and recommendations. 

Staff Network Engineer - FedRamp

Senior Storage Support Engineer

Service Desk Technician

Convoy
Seattle
1 week ago
+29
We're looking for an experienced customer service oriented Service Desk Technician to support our growing company. As a Service Desk Technician you will be responsible for supporting the needs of employees within the company. This role requires strong technical aptitude, enterprise support experience, and most of all, a strong customer-first attitude.

IT Applications Manager, Workday

IT Applications Manager, Workday Financials

Senior Threat Intelligence Researcher

Auth0
Seattle
1 week ago
+38
We are seeking a Senior Threat Intelligence Researcher who can help refine our existing threat intelligence through comprehensive data analysis and risk assessments. This role will work closely with internal teams to improve our cybersecurity posture and act as a trusted partner to our senior leaders to help develop actionable solutions and strategies at scale.

Field Systems Trainer

Systems Administrator II

Remitly
Seattle
1 week ago
+21
We are seeking a passionate and motivated Systems Administrator to join a global team of System Admins, Infrastructure and Security Engineers. The ideal candidate would be innovative, be enthusiastic working with internal customers while actively seeking solutions on behalf of the customer, communicate trends to leadership acting on observed areas for improvement, and have lots of fun in the process. You must have knowledge of operating systems, networking, and VOIP fundamentals. You understand TCP/IP and other common network protocols. You are proficient with at least one high-level scripting language (Python or PowerShell preferred). You should have a bias toward automation and track record of developing creative solutions. You have experience operating distributed systems and diagnosing and resolving complex problems. You show attention to detail and are adept at looking past symptoms and addressing the root causes.

Technical Support Trainer

Zipwhip
Seattle
1 week ago
+47
We are looking for a Technical Support Trainer that could help scope, design and deliver programs for successfully onboard new hires and develop product and technical skills. We are seeking someone who will advocate for a customer-centric support approach and share our company DIRECT values. The ideal candidate will effectively collaborate with Support, Sales and HR leadership to implement learning and development programs and improve quality standards to enhance both the employee and customer experience.

NOC Shift Lead

OfferUp
Bellevue
1 week ago
+17
We are looking for an experienced Shift Lead to join our newly formed NOC team. In this role you will be a key contributor in building the foundations and processes for our 24x7 Operations Center. Critical tasks include preventing and/or mitigating customer impact by monitoring, identifying, triaging and resolving issues. As a team member, you will work with other engineering teams on escalations to ensure our services remain available, secure, and performing at world class levels. You’ll participate in continuous improvement initiatives by creating, updating and evolving alerts, as well as runbooks and operational processes. 

IT Manager

Snap! Raise
Seattle
1 week ago
+30
Manage IT resources, including performing access management and configuration of multiple SaaS products from various vendors. Work with multiple departments in understanding and fulfilling their IT needs. Set up and configure office networks and operating infrastructure, including SaaS products like Office 365 in a way that is secure, usable, and auditable. Self-direct. Work independently to achieve goals and objectives, in partnership with other departments. Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages. Identify opportunities for team training and skills advancement. Continuously analyze current process, technologies, and vendors to identify areas of improvement.

Senior Systems Administrator

Geocaching HQ
Seattle
1 week ago
+49
The Senior Systems Administrator’s primary focus is on designing, building, and supporting Geocaching’s systems and network infrastructure. This is achieved by strategizing, planning, and implementing hardware and software solutions to ensure optimal performance and availability of the company’s mission-critical applications. As a member of a small IT team, you will have broad IT responsibilities that span several areas of IT. You will use your expertise in a wide range of technologies to successfully support our complex enterprise environment and will mentor and coach other team members to develop their skills.

Information Security - Risk & Compliance Analy…

Postmates Inc.
Bellevue
1 week ago
+44
Postmates is looking for an Information Security Risk & Compliance Analyst focused on the evaluation of Postmates core services and infrastructure for compliance with the NIST Cybersecurity Framework (NIST CSF) and Sarbanes Oxley IT General Controls. In this role, you will be responsible for evaluating and documenting internal controls, assisting with internal security reviews, and working with internal teams to address compliance and audit issues.

IT Analyst

Qualtrics
Seattle
1 week ago
+45
Field service desk requests and provide solutions. Educate employees about IT processes and self-service options. Troubleshoot technical issues. Support desktop equipment (computers, phones, etc.). Support and maintain network, phone, Internet, wireless and other backend systems. Maintain continuous availability of systems within purview Manage the technology component of employee onboarding/departure process.

Network Engineer

IT Specialist

Navigating Cancer
Seattle
1 week ago
+29
To develop a great cloud-based patient care platform, we need excellent internal IT services and processes. You will be responsible for running and developing internal infrastructure and software to improve the lives and workflows of the employee experience. You will be directly involved with employees in all areas of the company, local and remote as well as working with the Site Reliability Engineering Team to support customer networking and VPNs. 

IT System Administrator

Transparent Systems
Seattle
1 week ago
+29
* Work with both engineering and business stakeholders to support IT needs. * Responsible for administration of our Office 365 environment, along with a network of SSO connected cloud services. * Accountable for up-time, security, backup, and performance our office network hardware, including firewalls, switches, Wi-Fi Access Points. * Maintain IT cloud services hosted in AWS. * Own security of our network environment, including compliance initiatives. * Build out our Zoom video conferencing rooms and equipment. * Liaison for outside IT vendors and contractors. * On-board new employees; acquire, configure and deploy user laptops and workstations. * Maintain inventory and tracking of company computing equipment. * Respond to and triage all help desk support issues. * Set up Mobile Device Management solutions for automating laptop and desktop deployment.

AEM CMS Administrator

Expedia Group
Bellevue
1 week ago
+15
Management of system-level access, including AEM, Adobe Cloud Manager, Adobe Licensing Portal, and Adobe AEM CQ Support Portal. Primary point of contact for Adobe Managed Services. Management of roles and permissions for project administrators, authors, and developers. Coordination with content creators and development teams within Expedia. Maintenance and upgrades to AEM. Troubleshooting for system users. Support for content migrations from legacy content platforms to AEM.

Oracle Functional Analyst II

Technical Support Specialist

Hostwinds
Seattle
2 weeks ago
As a member of our Support Team you will deliver excellent customer service to our clients. You will be responsible for resolving problems relating to their hosting services and answer any questions they may have about our products. Support areas include: cPanel, network connectivity, PHP (no development), MySQL (install/update), Plesk (support), Apache (basic configuration & trouble shooting), OS installation, routing/delivery, DNS and hosting package installation. We deliver Windows and Linux based hosting. You will be providing support through phone, chat, and email based ticketing system.

Web Support Tier 1

Hostwinds
Seattle
2 weeks ago
As a member of our Support Team you will deliver excellent customer service to our clients. You will be responsible for resolving problems relating to their hosting services and answer any questions they may have about our products. Support areas include: cPanel, network connectivity, PHP (no development), MySQL (install/update), Plesk (support), Apache (basic configuration & trouble shooting), OS installation, routing/delivery, DNS and hosting package installation. We deliver Windows and Linux based hosting. You will be providing support through phone, chat, and email based ticketing system.

ServiceNow Application Engineer (Contract To Hire)

Getty Images
Seattle
1 month ago
+39
Application Support Engineer, Senior’s (ASE,S)are responsible for software installation, configuration, scripting, troubleshooting, and hands-on production support functions. You are a key resource in a process-oriented work environment, creating and streamlining efficient application support processes. ASE,S’s focus is monitoring and maintaining end-to-end application health, ensuring all applications are functioning as expected and performing optimally. ASE’s will manage vendor relationships, holding them to account for their obligations, while maintaining a good working relationship.

Seattle Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Seattle
LOCAL GUIDE
Best Software Engineer Jobs in Seattle
LOCAL GUIDE
Best Data Science & Analyst Jobs in Seattle
LOCAL GUIDE
Best Sales Jobs in Seattle
LOCAL GUIDE
Best Marketing Jobs in Seattle
LOCAL GUIDE
Best Design Jobs in Seattle
LOCAL GUIDE
Your Guide to the Seattle Startup Community
LOCAL GUIDE
Top Seattle Startup Funding Rounds
LOCAL GUIDE
Best Benefits at Seattle Tech Companies
LOCAL GUIDE
Women in Seattle Tech
LOCAL GUIDE
Coolest Tech Offices in Seattle
LOCAL GUIDE
Your Guide to Software in Seattle