Operations Management Jobs in Seattle

22

Director of Central Market

Trupanion
Seattle
10 hours ago
+43
In this role, you will have a close alignment with field-based Territory Partners, and key internal partners such as Market Leaders, regional coaches, and lead-generating teams. In addition, you will oversee, mentor, and train a business-to-business sales team charged with increasing leads from the veterinary channel through relationship development and education.

Director, Diamond Supply Management

Blue Nile
Seattle
11 hours ago
+27
The Director Diamond, Supply Management is responsible for developing and driving sourcing strategies for the diamond category that enable the company to capture greater category market share, maintain competitive pricing and industry leading quality consistent with the Blue Nile aesthetic and style.  He/she builds and maintains strong vendor relationships, aggressively negotiates costs, supports optimal inventory levels and ensures on time delivery.

Sr Dir, Clinical Solutions Lead

Accolade
Seattle
14 hours ago
+50
The Clinical Solutions Lead reporting to the Chief Medical Officer is responsible for providing end-to-end clinical ownership of Accolade’s software and services that enable an enterprise wide approach to clinical solutions and offerings. This role will drive the clinical execution of Accolade’s products, innovating and reimagining existing and future solutions. This role works integrally with customers, clinicians and health assistants, teams of engineers, designers, product managers, clinical process managers, and other stakeholders to build products and services that are of the highest clinical quality and enormously impactful to our members. We are looking for extremely entrepreneurial individuals to innovate and capture the market on a mission to better the lives of millions of people.

Medical Director

Accolade
Seattle
1 day ago
+50
Medical Directors at Accolade support the business needs of the organization and this role will specifically support military beneficiaries across many branches of the armed services (Navy, Marine Corps, Army, Air Force) in our Government Solutions organization.  This is accomplished by way of strategic, analytic and tactical means. The role is operational and “hands on,” in that the Medical Director supports and guides Accolade member facing personnel in their management of beneficaries (aka patients or members). An Accolade Medical Director needs be highly collaborative at all levels of the organization and must possess strong communication skills.

Events & Experiences Manager

Qualtrics
Seattle
1 day ago
+46
Work cohesively with other members of the events, sales, product, and industry teams (as well as marketing as a whole) to prioritize, plan and execute across a diverse calendar of internal and external events. Assist with negotiations for space contracts, book event space, arrange food and beverage, order supplies and audio/visual equipment, make travel arrangements, order event materials, and ensure appropriate décor to meet the brand standards of Qualtrics. Serve as liaison with vendors on event-related matters. Assist with preparing budgets and provide periodic progress reports for each event project, as well as keep track of event finances including check requests, invoicing, and reporting. Propose new ideas to improve the event planning and implementation process. Assist with managing on-site production and break down of events. Source speakers and content (where applicable), both internally and through our partner and customer network(s). Identify and improve inefficiencies in the current event process, implementing guidelines that will increase outreach and lead generation for all markets for core product marketing groups. Work closely with the sales and SDR teams to ensure the timely and successful followup to with digital events in order to ensure the best possible business outcomes and viewer experience.

Global Operations Manager - Digital Experience

Engagement Manager - Customer Experience

Senior Manager, Consumer Events

RealSelf
Seattle
1 day ago
+54
RealSelf is looking for a Senior Manager of Consumer Events to join the Consumer Marketing team. As the Senior Manager of Consumer Events you will be responsible for driving brand awareness and business growth through interactive events and experiences. The individual who joins the team should be passionate about the beauty and aesthetics category, and be ready to jump into a fast-paced, dynamic tech environment to bring the world of Modern Beauty to consumers. 

Sr. Manager, IT Systems

Convoy
Seattle
1 day ago
+34
As the Sr. Manager, IT Systems of Convoy, you are eager to get your foot in the door at a fast paced, rapidly growing startup. As a lead on the IT team, you will play a critical role in managing systems for our entire company. 

Strategic Operations Manager

Senior Leader - Real Estate and Workplace

Director, Asset Operations

Customer Success Manager

Algorithmia
Seattle
2 days ago
+28
As a Customer Success Manager at Algorithmia you’ll join a company that’s scaling rapidly and already has a huge customer demand. You’ll solve real customer problems, make an impact, and work in a flexible environment that encourages you to follow your own interests as well. You’ll be welcomed into an intelligent, quirky company, and gain access to fantastic perks beyond just salary, equity, and insurance benefits - all from the comfort of your own sofa (or our dog-friendly offices).

Head of Customer Success

Karat
Seattle
2 days ago
+30
Customer Success delivers the solution and expertise that makes it possible to transform a hiring process into a competitive advantage. Our solution is both repeatable and consultative and is based on building trusted, long-term partnerships. As our Head of Customer Success, you will be responsible for leading our team to deliver value directly to our clients while also building out a best-in-class playbook for Customer Success.

Director, Customer Success Operations and Program…

Auth0
Seattle
2 days ago
+38
We are looking for a Director of ​Customer Success Operations and Program Management ​to work on the global Customer Success team. The Director, Customer Programs will be responsible for building, managing and executing programs that deliver scale and consistency in our Customer Success organization and that positively impact our customers.

Director of Global Technical Support

OpenMarket
Seattle
5 days ago
+44
As the Director of Technical Support, you will be a critical member of the Global Operations leadership team and lead a department that provides 24x7 monitoring and support. You will manage geographically dispersed Technical Support and Operations Center teams that provide exemplary support services to a wide range of customers and partners. 

VP of Residential Construction

Pro.com
Seattle
5 days ago
+16
The role will be focused on managing rapid revenue and construction organization growth in established, emerging and new markets. This includes oversight and strategy that pertains to process, internal tooling, and hiring for our construction operations. You will oversee financial performance: revenue, burn, margins, etc for all construction projects.

Director, Travel Operations

Expedia Group
Seattle
6 days ago
+16
As the Director, Travel Operations you are responsible to deliver an optimized customer experience for our external clients aligned to their booking and service models. You are accountable for defining process, policy and business rules in partnership with business stakeholders and supplier representatives, positively influencing the overall cost, quality and compliance objectives for the clients. You will use cross team collaboration and business analytics to reduce customer effort and simplify process workflow across all serviced products. You will ensure appropriate staffing is in place and will manage complex projects working closely with internal and external partners. You will create a cohesive, scalable and optimized service experience.

Operations Coordinator, Interview Engineering Team

Karat
Seattle
6 days ago
+30
The interview engineer management team is responsible for interview engineer experience and management from the moment an interview engineer applies to work at Karat to becoming a senior mentor. We oversee hiring, onboarding and growth, as well as managing overall Karat relationship. We are responsible for delivering enough interview engineer capacity and capabilities to meet client needs. We care deeply about meeting metrics, but we don't sacrifice culture - not on our own team, nor among the interview engineer community at large. We strive to be leaders in diversity, equity and inclusion, and treat it as a vital business need.

RN Clinical Supervisor- Government Solutions

Accolade
Seattle
1 week ago
+50
As a Clinical (RN) people leader in our on-site telephonic based Operations team you will play a critical role in managing a team of ten Accolade Nurses to reliably and consistently achieve our client and customer success results and create an amazing employee experience. This team clinical team supports military spouses who are beneficiaries of TRICARE benefits. In addition to being looked to as a cultural role model, you will work side-by-side with your team to provide daily coaching, feedback, and support to deliver an exceptional client experience, meet our performance expectations, and fuel the growth and development of your team. With a strong connection to our mission, passion for service excellence, and commitment to people development you will leverage the right balance of empathy, operations process excellence, change agility and clinical expertise to ensure customers are delighted with every interaction with Accolade.

Manager, Corporate Customer Success

Outreach
Seattle
1 week ago
+39
As the Manager of Commercial Success, Corporate you will lead and manage a team of CSMs who are focused on driving customer success by delivering value to our customers. This is a demanding role that relies a mindset of customer-obsessed advocacy and a focus on inspiring teamwork. We expect you to lead-by-example and empower your team to deliver phenomenal customer results. This is a "working manager" position, meaning, you will help to recruit and mentor team members, assist with solutions to everyday customer success needs, and lead customer engagement efforts. In addition, you will collaborate with other managers and teams (including the Outreach product team) to ensure that we are providing outstanding value to our customers.

Manager of Customer Success, Scale

Field Enablement Director

Director of Frontline Support

Director, Customer Success

DomainTools
Seattle
1 week ago
+52
DomainTools is looking for an experienced Director of Customer Success to help drive customer engagement and a long-term retention strategy. We are a small and fast growing team looking for someone to help us build the processes and culture of a world class organization. To accomplish this, we are building a knowledgeable inside (Seattle-based) team that strives to be experts not only in our data, products and integration points, but also informed about the customer’s environment and the larger cyber security ecosystem. As a critical part of our Go To Market team, you will have the opportunity to motivate, guide, and grow the Customer Success team and engage with some of the largest companies in the world. The Customer Success team is responsible for developing customer relationships that promote retention and growth while ensuring that our customers derive maximum value from our solutions. You will be responsible for working hand-in-hand with Marketing, Support and Sales while overseeing a team that helps ensure our customers adopt our solutions successfully, and maintain a high retention rate and drive expansion revenue within our existing book of business.

Director of Facilities

PitchBook
Seattle
1 week ago
+46
As Director of Facilities, you'll lead a team responsible for the day-to-day management, organization, and safety of the PitchBook offices in Seattle, New York, San Francisco and London. You'll be responsible for planning and executing on a variety of facilities needs to accommodate our growing employee population and ensure our work environment is best in class. You will report to our VP of Finance and oversee four office managers and their local teams.

Assistant Team Manager, Claims Adjudication - Vete…

Trupanion
Seattle
2 weeks ago
+43
Candidates for this position will be responsible for the analysis of quality reviews (claims and calls), claims contributions, overall performance, and continued development plans for team members of all levels. This position will also be tasked with reviewing claim questions, sensitive situations, exceptions, and claim authorizations as well as providing assistance to team members as applicable. The ideal candidate will place emphasis on Trupanion’s values and behavioral characteristics, helping team members to live our culture every day.  In addition to supporting high volume (Fast Track Claims) and medically complex (Claims Specialists) team members striving to provide a delightful member experience, Assistant Team Managers are expected to contribute to the following: 

Director of Western Market

Trupanion
Seattle
2 weeks ago
+43
In this role, you will have a close alignment with field-based Territory Partners, and key internal partners such as Market Leaders, regional coaches, and lead-generating teams. In addition, you will oversee, mentor, and train a business-to-business sales team charged with increasing leads from the veterinary channel through relationship development and education. This strategically key role is the perfect opportunity for a confident, self-motivated individual with a bias for action, leadership, and teambuilding. If you’re seeking a rewarding, challenging role where you can build things from the ground up, this could be the role for you!

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