Software Implementation Consultant
2 days ago
Gather functional and business requirements from client and translate into a functional hosted solution design, which meets customer needs and provides maximum value.
Exhibit professional demeanor while communicating with customers and peers.
Configure, test, & document Apptio dashboards, reports and underlying data models to meet functional design and specifications.
Exhibit humility while interacting with team members in the organization. Show eagerness to contribute to organizational values.
Demonstrate passion for continued success of our customers; fortitude and perseverance in challenging situations.
Be a fast learner and take ownership of knowledge gaps.
Actively contribute ideas based on previous experience, share perspectives relating to existing situations.
Collaborate with other departments in the company to achieve customer satisfaction and resolve customer issues in a timely fashion.
Work with product management and development organizations to channel client feedback and solutions into future releases of the Apptio product suite.
Work with content management to channel commonalities across customers into best practices processes & product delivered templates.