Seattle Tech Jobs and Startup Jobs

Varsity Tutors is looking for a talented Senior Visual Designer to join the UX & Design Team. The Senior Visual Designer will report to the Head of UX & Design and will play a key role in supporting the Varsity Tutors brand and marketing teams. The ideal candidate is a strong conceptual thinker who possesses a wide range of visual design skills, including expertise in multi-platform digital campaigns and branding.

The Operations and Analytics Director will develop and optimize company sales operations in a vertically integrated marketplace. We are seeking a senior operations managers with operations research experience in forecasting and optimization. This role will collaborate with the executive team and sales leadership to transform our sales operations through user acquisition growth, conversion, supply and demand, improved customer service, and increasing lifetime customer value. Thriving to make data driven decision, this role will contribute to the resolution of complex operational challenges, allowing Varsity Tutors to grow and expand in both domestic and international markets.

We are looking for talented Sr. Full-Stack Engineers to help with our ongoing growth and expansion! Varsity Tutors is a live learning platform that connects students and professionals with personalized instruction to achieve any goal. To date, students have accessed more than three million hours of live instruction on the platform. Experts are available to meet in person or through the company’s award-winning online and mobile platforms, which account for the majority of all sessions. 

Be the first point of contact with customers over email, chat, and phone. Provide support to customers by identifying, troubleshooting, and resolving technical issues. Escalate issues to higher support tiers as needed. Research and answer miscellaneous questions about software capabilities from resellers and end users. Identify and record details about support tickets and contribute to the documentation and the Knowledge Base. Above all, provide a World-Class customer experience.

Design and implement new printer drivers, as well as maintain existing drivers (in C++). Development of new features and maintenance for existing printer drivers. Development of printing-oriented features in our application product. Provide support for advanced printer features within our application software (in C++ and C#). Development of other hardware interfaces including weighing scales and other data acquisition devices. Working together with our QA department to assure quality of our products. Communicating with technical staff at printer manufacturers regarding specifications and requirements.

Understanding our clients’ needs by being an active listener and communicator. Operate from a perspective of truly caring about our clients and creating value for them. Ability to listen, talk, and type all at once through multi-channel communications. Be available when clients need us.

The Senior Manager, Clinical Business Processes is responsible for ensuring that clinical product improvements and third party services are fully integrated into business process execution. This role will work with Product Managers, Data Analytics, Third-Party Relationship Owners and Operations Leaders to ensure that business requirements are understood and associated processes are well defined, understood and evolving to reflect Accolade strategic direction and new technology enablement. 

The User Experience Researcher II, reporting to the Director of User Experience, will serve as an integral member of the UX team, working closely with UX Designers, Product Owners, and SMEs to help prioritize users’ needs, evaluate experiences at different stages of development and be responsible for implementing research and sharing the findings. You will participate in creating and delivering the next generation of technology to simplify access to healthcare, As a UX Researcher, you will work with a team of passionate and driven UX designers and product managers to create and deliver the next generation of technology to simplify access to healthcare, enable informed and intelligent healthcare choices and reduce healthcare costs for millions of consumers. Every day you will be solving hard problems at internet scale, using world class modern tools and technologies.

As the Manager of Culture & Employee Experience you will lead the strategy around how we champion our culture, measure employee engagement, and curate a best in class employee experience so our employees can do their best work. This is an exciting “dream” opportunity for someone who is deeply passionate about company culture and employee engagement, likes to roll up their sleeves and play a hands-on role in everything from the strategic to tactical, and craves being part of a purpose-driven company. Come join our powerful team and shape what the future of HR looks like at one of the most promising Healthcare Tech companies.

We are looking for a Staff Accountant to join our rapidly growing team. You should have general ledger accounting experience, familiarity with internal controls, excellent communication skills, enjoy interacting with members of management and other partners and be a standout colleague. Ideal candidates will also be self-starters, very responsive with both low ego and positive attitudes.

We are looking for an experienced Data Engineer to work on building, operating, and scaling OfferUp’s batch and near real-time data processing platforms and tools that will power data-driven capabilities throughout the entire organization. This is a highly visible opportunity to build systems that drive the end user experience, as well as directly supporting backend engineers, business intelligence dashboards and reports, data analysts and data scientists. Building the largest and most responsive mobile marketplace poses unique data challenges that require leveraging the latest developments in data infrastructure. We leverage open source infrastructure where we can, but are ready to build and share solutions if they don’t exist yet. Come help us do that!

OpenMarket is currently seeking Frontend UI developers to build exciting, friendly and user-centered interfaces for our products. Our architecture consists of a growing number of microservices that drive our platform, and those microservices need your help. You will be working as part of a small, dedicated and collaborative service team, collaborating closely with engineers and UX designers for creating exceptional user experiences for our internal and external customers. Our team members love trying new technologies, so bring your creativity and enthusiasm!

Do you love delivering data projects that improve customer engagement? As an integral member of our data management team, you will coordinate multiple data projects and services in an agile environment throughout the software development life-cycle, from project initiation to post-production support. You are well versed in understanding and analyzing the team's pipeline and performance, applying core project management principles, collaborating across the organizational spectrum, and communicating in both technical and business terms.

As a part of the Carrier Relations team, you will be developing, managing and maintaining relationships with all carriers and business partners based in North America. Within this role, you are the day to day direct liaison to the carriers and a point of contact for any issues that need to be raised. You will also be responsible for contract negotiations with partners.

The Business Intelligence Developer III is responsible for solving hard problems and finding solutions that drive the business. As a part of the Business Intelligence team, you will be working on a high priority, dynamic, data driven projects.. If you believe in being a great teammate, love fast paced agile development methodology, while being curious, high energy and confident then this is the place for you.

As a people leader of a team of customer engagement employees (Health Assistants) you will play a critical role leading, supporting, and coaching your team to reliably and consistently achieve our client and customer success results and create an amazing employee experience. In addition to being looked to as a cultural role model, you will work side-by-side with your team to provide daily coaching, feedback, and support to deliver an exceptional client experience, meet our performance expectations, and fuel the growth and development of your team. With a strong connection to our mission, passion for service excellence, and commitment to people development you will leverage the right balance of empathy, operations process excellence and change agility to ensure customers are delighted with every interaction with Accolade.

The Software Engineer III - Mobile (iOS & Android) is responsible for helping us design, architect, and develop our next generation of mobile applications. We strive to help our clients navigate the winding road in healthcare by building intuitive, high-performing, and efficient software. As a developer on our mobile application team, you will be at the forefront of reinventing how we help those we serve.

As a Clinical (RN) people leader in our on-site telephonic based Operations team you will play a critical role in managing a team of ten Accolade Nurses to reliably and consistently achieve our client and customer success results and create an amazing employee experience. In addition to being looked to as a cultural role model, you will work side-by-side with your team to provide daily coaching, feedback, and support to deliver an exceptional client experience, meet our performance expectations, and fuel the growth and development of your team. With a strong connection to our mission, passion for service excellence, and commitment to people development you will leverage the right balance of empathy, operations process excellence, change agility and clinical expertise to ensure customers are delighted with every interaction with Accolade.

We believe that phone calls should be secure, engaging, void of fraud and robocalls. We believe the phone app is the most outdated app on your smartphone, that the phone network is the largest social network in the world and it lacks a trust and engagement layer. You should know who's calling you and why! You should get the calls that are relevant to you (at that time) and none of the ones that aren't. Hiya is building the modern layer for the

Research key topics in order to improve the performance of Accolade’s engagement programs (e.g. research how best to use video in loyalty-focused engagement campaigns). Synthesize research findings and communicate key insights to the broader team. Manage the development of approximately 2 multi-channel engagement programs, including: Initial research / analysis. Create program brief. Write copy. Collaborate with creative team on design.