Senior Enterprise Account Manager, Strategic Accou…
5 days ago
The Enterprise Account Manager is the customer advocate within DomainTools, serving as the primary point of contact for customers and will drive expansion revenue and high retention rates for a specific book of business. This quota carrying role will increase sales and secure renewals through building strong relationships with our customers and delivering value through the DomainTools products. The Enterprise Account Manager must have a deep understanding of the DomainTools portfolio of products and the cybersecurity industry in general. You will effectively manage the renewal and/or contract expansion process throughout the sales and contract cycle, including customer follow-up, relationship-building, product demonstrations in person or via web, writing quotes and proposals, and negotiating and closing business.
Your role encompasses customer success through value-based selling, dedication to your customers deployment, training and adoption and to guarantee excellent customer satisfaction. You will be responsible for building strong relationships with customers to ensure they are successful and knowledgeable of all the resources and solutions DomainTools has to offer, whether it be net new or existing solution the client has already invested in, training, support services and/or new product release information relative to their use case.