Mid Level Enterprise Web Jobs Seattle

11

Customer Support Manager

Ekata
Seattle
1 month ago
+39
Ekata has over 1,500 B2B customers across the globe. The Customer Support Manager is tasked to lead our Customer Support Team to provide excellent customer support globally. The right candidate will thrive in a fast-paced environment, using a mix of technical and strong customer facing skills, with a focus on process and system refinement. You will be tasked with driving successful outcomes for our customers. This position requires you to be a self-starter, hands-on, and have strong multitasking skills.

Senior Digital Marketing Manager

Ekata
Seattle
1 month ago
+39
Our new Senior Digital Marketing Manager will be responsible for developing, executing, managing, analyzing, reporting, and optimizing ongoing digital marketing assets and campaigns to increase the performance of onsite lead generation. This includes, but will not be limited to, optimizing our website for traffic and conversion rates, global PPC, and conversion from third party review sites and referral campaigns. You will own analysis and reporting to the larger team, communication and collaboration with other marketing managers on which processes and procedures need to be optimized (and how to optimize them), which channels we need to utilize within each program, and how to elevate our strategy and campaigns for optimal ROI and growth.

Account Director

Ekata
Seattle
2 months ago
+39
As an Account Director, you will be solving unique business challenges in the identity and risk space for the most exciting technology companies across the world. In this role you will partner with internal technical and account management resources to grow our most strategic relationships. This role leverages internal training and subject matter expertise to execute cutting-edge machine learning data implementations. You will work closely with executive leadership to build external relationships and can expect to work with a group of fast-paced, customer-oriented problem solvers.              

Senior Enterprise Account Executive

Ekata
Seattle
2 months ago
+39
As a Senior Enterprise Account Executive, you will be solving unique business challenges in the identity and risk space for some of the most exciting technology companies across the world. In this role you will partner with internal technical and account management resources to plan strategic roadmaps to grow relationships. This provides opportunity to leverage internal training and expertise to execute cutting-edge machine learning data implementations. You will work closely with executive leadership to build external relationships and can expect to work with a group of fast-paced, customer-oriented problem solvers.              

Recruiter

Ekata
Seattle
2 months ago
+39
At Ekata, our people are our most important resource. We’re looking for a highly skilled Recruiter to become one of them, and to help us find them. The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.

Senior UX Designer

Ekata
Seattle
3 months ago
+39
We‚Äôre looking for a UX Designer with the vision, skill, and experience to keep pushing our B2B products forward. Thousands of fraud analysts use our tools every day, and you‚Äôll design the experiences that give them the data they need to make fast, informed decisions. As the UX Product Designer you will be involved in every step of the design process ‚Äď coming up with new feature ideas, researching solutions, designing and iterating on designs, working with developers to bring them to life, measuring success via A/B tests, analytics usage patterns and talking to real users.

Strategic Account Manager

Ekata
Seattle
3 months ago
+39
The Strategic Account Manager on our Ekata team supports the business unit by engaging with our largest Enterprise clients, understanding their business problems, and building enduring customer relationships. This person retains current customers, working cohesively with other teams to improve customer support and analyzes how our current customers use Ekata.

Sr. Account Manager

Ekata
Seattle
3 months ago
+39
Sr. Account Managers at Ekata support the business unit by providing excellent service to some of our largest Enterprise clients. Ekata is a customer-centric company; our goal is to build an enduring customer relationship with every customer we have. By understanding our customers’ business problems, providing timely and valuable support and analysis, and acting as our customer’s advocate, we have continued to reach over 103% net retention quarter over quarter.  This role will manage 30-50 large Enterprise customers, and collaborate with Product, Marketing and Sales teams to provide the best possible ROI and customer experience.                                                                              

Corporate Counsel

Ekata
Seattle
3 months ago
+45
Advise on and manage a variety of transactional legal issues and provide legal guidance to internal teams, including sales, human resources, security, and engineering, on transactional matters that affect the company, with an eye towards how it impacts the company globally. Review, interpret, draft, revise, and negotiate a wide variety of agreements, including data licensing agreements, data privacy agreements, services agreements, and NDAs. Manage the implementation of a company-wide contracts management system, with integrations into our customer retention management and billing and collections systems. Work effectively across business units and internal functions to resolve complex business and risk management issues. Lead outside counsel relationships as necessary.

Technical Product Manager

Ekata
Seattle
3 months ago
+39
As an Ekata Technical Product Manager, you will be responsible for leading and working with a talented team of software engineers, data scientists, sales, account managers and product marketing to deliver the best data driven identity verification products in the market. The successful candidate will be a key leader in defining, scoping, prioritizing and executing features spanning multiple stakeholders. This position has extremely high visibility and potential, and requires project management, base level technical knowledge, and organizational skills.

Marketing Manager

Ekata
Seattle
3 months ago
+39
As the Marketing Manager, you are responsible for developing and executing cross-sell, upsell and referral activities for our customer base as well as creating and managing lead generation and brand awareness campaigns. You will develop and implement impactful programs, including email campaigns, webinars, and customer-specific events. You will create a library of customer evidence, including case studies, testimonials, and ROI data. This marketing manager will work closely with the account services team, sales, product, and the rest of the marketing team. 

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