2019 Customer Support Manager Salary Seattle | Built In Seattle
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Content Marketing Manager
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Customer Support Manager
Customer Support Rep
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Seattle
Seattle

Customer Support Manager salary in Seattle

Average Base Salary in Seattle

$105,857
Median: $106K
Min: $84K
Max: $158K

How Much Does a Customer Support Manager Make in Seattle?

The average salary for a Customer Support Manager in Seattle is $105,857. Customer Support Manager salaries are based on responses gathered by Built In Seattle from anonymous Customer Support Manager employees in Seattle.

Seattle by the numbers

1,706
Total number of Tech companies in Seattle
8,709
Total number of tech users on Built In Seattle
ALL INFO IS 100% ANONYMOUS & PRIVATE

Customer Support Manager jobs in Seattle
9

Customer Support Specialist

Seattle
4 days ago
+19
As a Customer Support Specialist, you will drive customer satisfaction through providing excellent support to our customers. In order so succeed in this role you should love being the first line of support and troubleshooting system issues. You should love using your analytical skills to investigate, resolve and/or escalate support issues. You should be a technically competent problem solver who demands excellence of themselves and are great at following processes and procedures to drive efficiency and customer satisfaction.

Customer Support Representative

Seattle
5 days ago
+19
We’re looking for a tech savvy, eager learner who is looking to not only provide excellent service for our clients, but to develop a career in a progressive financial tech field. You’ll be working with clients over the phone and by email to troubleshoot technical issues and build positive client relationships, in addition to providing support to our sales team. Our team is known to be passionate about serving our clients and we are looking to find someone who has a desire to provide a "go the extra mile" customer experience. And to better serve our clients, we’re looking for people who are flexible with different shift schedules.

Customer Support Team Lead

Seattle
1 week ago
+16
As the Customer Support Lead, you will play a key role in defining how Highspot support is delivered to our customers. In this role, you will build out the customer support function, designing scalable processes to meet the needs of our rapidly-expanding customer base. This is a high visibility, high impact opportunity for ownership and leadership at Highspot.  Initially, you will serve as an individual contributor so that you can learn the Highspot product and deeply empathize with customer needs. From there, you will quickly build out your team of like-minded, customer-centric people who love helping customers make the most of their Highspot investment. You will onboard, train, and develop team members to prepare them for their role in support, and beyond. 

Customer Support System Operations Manager

Seattle
5 days ago
+40
This role will be teams liaison to our Data and IT teams and will be responsible to own our CRM standards, reporting/dashboards and customer/employee communication systems. We are looking for someone who can truly innovate, execute and scale our support systems— pushing the envelope and helping us deliver industry-leading customer support experiences. If you are a data driven, innovative leader looking to empower and define systems, routines and metric reporting standards for our Support team, we'd love to hear from you.

Manager, Customer Support

Seattle
5 days ago
+17
Oversee all activities and members of the Customer Support team, while working closely with Customer Success Managers, Account Managers and sales teams. Serve as a point of escalation for critical customer questions. Work with the Customer Success team to resolve all client issues. Set and manage objectives and key results of Support team. Mentor group members and coach on job responsibilities and role. Drive innovation with how PitchBook interacts with inbound questions, concerns and product inquiries. Involvement with hiring and personnel decisions. Monitor and evaluate technology used to serve our clients including LiveChat, email, ServiceCloud and phone support. Work cross-functionally with all PitchBook teams to resolve customer issues and improve response times.

Customer Support Specialist

Seattle
5 days ago
+17
The CSS will support CSMs (Customer Success Managers) and their accounts that are of strategic importance to PitchBook, and will work on the Customer Success team to complete various account-related requests and activities. The CSS will develop a deep knowledge of PitchBook’s clients, their industries/sectors as well as their business needs.

Customer Support Specialist

Seattle
1 week ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Customer Support Representative

Seattle
1 week ago
+16
The Role As a member of the Customer Support Representative Team, you are the proactive front line and face of Outreach. You interact with our customers daily and make them better at what they do while improving our product. You will be the initial point-of-contact for our customers through phone, email and chat. Our customers will look to you for answering basic support questions and you will working closely with the Technical Support

Client Success Advocate (Customer Support)

Bellevue
1 hour ago
+22
Our Client Success Advocates are the day-to-day face of DreamBox. Every interaction is an opportunity to delight our customers. We rely on thoughtfulness and teamwork to solve problems and exceed customer expectations. Client Success Advocates work in teams to guide new customers through the onboarding process, respond quickly and professionally to phone and email support tickets, and identify and troubleshoot ongoing technical issues. We are looking for experienced candidates with an entrepreneurial spirit who are smart and not afraid to roll up their sleeves to help wherever needed.

Customer Support Manager Salary ranges

The most common Customer Support Manager salary in Seattle is between $80k - $90k.

Average Customer Support Manager Salary by Company Size

People with the job title Customer Support Manager make the most at companies with 201-500 employees, earning $157,500 on average.

Customer Support Manager Salary by gender

Customer Support Manager Salary by Years of Experience

The average salary for a Customer Support Manager with 7+ years of experience is $108,000.

Average Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $39,750
Min: $34K
Max: $45K
Office Manager $53,556
Min: $39K
Max: $69K
Desktop Support $57,500
Min: $39K
Max: $90K
Technical Support $58,188
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Operations Associate $62,286
Min: $41K
Max: $83K
Client Success Manager $68,800
Min: $55K
Max: $90K
Business Analyst $76,600
Min: $57K
Max: $102K
Operations Manager $83,333
Min: $48K
Max: $115K
Marketing Operations Manager $87,875
Min: $66K
Max: $130K
Business Intelligence Analyst $91,500
Min: $57K
Max: $115K
Senior Business Analyst $95,841
Min: $73K
Max: $114K
Customer Support Manager $105,857
Min: $84K
Max: $158K
Sales Operations Manager $106,100
Min: $83K
Max: $154K
Director of Customer Success $113,167
Min: $90K
Max: $153K
Director of Operations $156,833
Min: $113K
Max: $199K
Vice President of Operations $183,750
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

Seattle Companies with the Highest Operations Salaries

+19
Security, Software
+22
Artificial Intelligence, Machine Learning

Recent Customer Support Manager salaries in Seattle

$108,000
Yearly Salary
A Manager, Customer Success reported a yearly salary of $108,000
7+ Years of Experience
Female
51-200 Employees
Seattle
1-5 Reports
$157,500
Yearly Salary
A Director of Technical Support reported a yearly salary of $157,500
3-5 Years of Experience
Female
201-500 Employees
Seattle
>10 Reports
$84,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $84,000
500+ Employees
Seattle
$84,500
Yearly Salary
A Customer Support Manager reported a yearly salary of $84,500
500+ Employees
Seattle
$87,500
Yearly Salary
A Customer Support Manager reported a yearly salary of $87,500
500+ Employees
Seattle
$99,500
Yearly Salary
A Customer Support Manager reported a yearly salary of $99,500
500+ Employees
Seattle
$120,000
Yearly Salary
A Customer Support Manager reported a yearly salary of $120,000
51-200 Employees
Seattle
Salaries//Operations//Customer Support Manager
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