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HR
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Art Director
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Business Development Representative
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Business Intelligence Developer
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CCO (Chief Creative Officer)
CFO (Chief Financial Officer)
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Client Success Manager
CMO (Chief Marketing Officer)
Community Manager
Content Manager
Content Marketing Manager
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Copywriter
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Customer Support Manager
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Director of Analytics
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Inside Sales Manager
Inside Sales Representative
iOS Developer
Marketing Associate
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Office Manager
Operations Associate
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Principal Software Engineer
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Product Marketing Manager
Product Owner
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Technical Support
Technical Writer
UI Designer
UX Designer
Vice President of Care
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Visual Designer
Seattle
Seattle
Technical Support salary in Seattle
Average Base Salary in Seattle
$58,188
$5,800
Additional Cash Compensation
$63,988
Total Compensation
Median: $58K
Min: $38K
Max: $98K
How Much Does a Technical Support Make in Seattle?
The average salary for a Technical Support in Seattle is $58,188. The average additional cash compensation for a Technical Support in Seattle is $5,800. The average total compensation for a Technical Support in Seattle is $63,988. Technical Support salaries are based on responses gathered by Built In Seattle from anonymous Technical Support employees in Seattle.
Seattle by the numbers
1,793
Total number of Tech companies in Seattle
13,270
Total number of tech users on Built In Seattle
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Technical Support jobs in Seattle13
We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment.
Technical Support Engineer (Weekend shift -Thursday night through Sunday night, 9PM until 8AM)
+18
We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment.
In order to maintain a high level of Customer Care, the Team is dedicated to our customers above and beyond the expected measures. The perfect candidate is someone who can be fiercely loyal to our customers and end-users, their needs, and their expectations. Among the many duties the Support Team carries out, the core of what we do is create a culture that turns the Support process into a win/win for our company and the customer. This role reports to the Manager of Customer Care.
Title: Technical Support Analyst
You:
We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Working with the Manager of Customer Support, you will be working closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its
To support our users, we’ve built many integrations with these other systems. A key part of our job is to make sure that customers are having a good experience using these products together. A successful candidate will thrive on mastering different and changing technologies, enjoy coming up with novel solutions, and get satisfaction from working with customers to help solve their problems. This role will serve as the technical liaison between Services and Products, serving as the voice of the customer to make our product better.
Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues in a timely fashion operational management of support tickets.
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices.
Collaborate with other departments in the company to achieve customer satisfaction.
About Qualtrics
At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.
8,500+ organizations worldwide and more than 3/4 of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of
The Role
As a member of the Technical Support Engineering Team, you are the proactive front line and face of Outreach. You interact with our customers daily and make them better at what they do while improving our product. Being a Technical Support Engineer will require you to come up to speed on the product quickly. You will work with customers to ensure they experience the full power of our tools, providing training/adoption and working across
Glowforge is a beautiful device that sits on your desk. It uses a laser to carve and engrave products from raw materials like wood, leather, acrylic – even cardboard.
If you haven’t already, check out our video on glowforge.com. While you’re there, you’ll notice something amazing: Glowforge is the largest crowdfunding campaign in history. There is incredible demand for what we’re creating. It’s not a geeky tool for the tech elite or a garage
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.
Rover.com is looking for a support engineer to grow our development support team. This will involve working with other support team members to investigate incoming issues and ensure compliance with support SLA’s from the tech team. This individual will work with our Technology, Product Management, and Customer Experience teams to improve enhance our web application, identify pain points, and document functionality. This is an ideal position for an technical minded customer focussed individual familiar with large-scale consumer web sites and apps.
Provide hardware and firmware deployment support for ExtraHop appliances, including issues with data feeds from network infrastructure, virtual switches, and packet forwarders.
Document incident cases, feature requests, and customer questions.
Be an escalation point for technical issues.
Act as the single point of contact for customer questions and concerns.
Provide professional, concise communication with customers.
Be a subject matter expert for ExtraHop .
Technical Support Salary ranges
The two most common Technical Support salary ranges in Seattle are $30k - $40k and $60k - $70k.
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 500+ employees, earning $59,250 on average.
Technical Support Salary by gender
Technical Support Salary by Years of Experience
Average Operations salaries in Seattle
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $39,750 | Min: $34K Max: $45K |
| Technical Support | $58,188 | Min: $38K Max: $98K |
| Sales Operations Analyst | $58,750 | Min: $43K Max: $73K |
| Office Manager | $59,000 | Min: $39K Max: $120K |
| Desktop Support | $62,950 | Min: $39K Max: $90K |
| Operations Associate | $65,250 | Min: $41K Max: $86K |
| Client Success Manager | $74,000 | Min: $55K Max: $100K |
| Business Analyst | $79,855 | Min: $57K Max: $115K |
| Operations Manager | $83,333 | Min: $48K Max: $115K |
| Business Intelligence Analyst | $89,143 | Min: $57K Max: $115K |
| Marketing Operations Manager | $90,688 | Min: $66K Max: $130K |
| Senior Business Analyst | $98,854 | Min: $73K Max: $132K |
| Customer Support Manager | $105,857 | Min: $84K Max: $158K |
| Sales Operations Manager | $108,200 | Min: $83K Max: $154K |
| Director of Customer Success | $111,714 | Min: $90K Max: $153K |
| Director of Operations | $145,111 | Min: $85K Max: $199K |
| Vice President of Operations | $183,750 | Min: $135K Max: $248K |
| Vice President of Care | $201,000 | Min: $201K Max: $201K |
| COO (Chief Operating Officer) | $230,625 | Min: $134K Max: $417K |
Seattle Companies with the Highest Operations Salaries
Skills that affect Technical Support salaries in Seattle
1
Customer Support
17% have this skill
2
Team Training & Development
17% have this skill
3
Operations Management
8% have this skill
4
Business Operations
8% have this skill
5
IT Support
8% have this skill
6
Office Management
8% have this skill
Recent Technical Support salaries in Seattle
$72,000
Yearly Salary
A Technical Support reported a yearly salary of $72,000 with +$5,800 in additional cash compensation
1-3 Years of Experience
Prefer not to say
201-500 Employees
Seattle
$60,000
Yearly Salary
A Sr, Tax Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Female
500+ Employees
Seattle
$38,000
Yearly Salary
A Technical Support reported a yearly salary of $38,000
201-500 Employees
Seattle
$39,000
Yearly Salary
A Technical Support reported a yearly salary of $39,000
500+ Employees
Seattle
$41,000
Yearly Salary
A Technical Support reported a yearly salary of $41,000
500+ Employees
Seattle
$52,000
Yearly Salary
A Technical Support reported a yearly salary of $52,000
500+ Employees
Seattle
$65,500
Yearly Salary
A Technical Support reported a yearly salary of $65,500
500+ Employees
Seattle
$98,000
Yearly Salary
A Technical Support reported a yearly salary of $98,000
500+ Employees
Seattle
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