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Seattle
Seattle
Technical Support salary in Seattle
Average Base Salary in Seattle
$56,750
$2,900
Additional Cash Compensation
$59,650
Total Compensation
Median: $57K
Min: $38K
Max: $98K
How Much Does a Technical Support Make in Seattle?
The average salary for a Technical Support in Seattle is $56,750. The average additional cash compensation for a Technical Support in Seattle is $2,900. The average total compensation for a Technical Support in Seattle is $59,650. Technical Support salaries are based on responses gathered by Built In Seattle from anonymous Technical Support employees in Seattle.
Seattle by the numbers
1,829
Total number of Tech companies in Seattle
17,893
Total number of tech users on Built In Seattle
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Technical Support jobs in Seattle17
We are seeking individuals who are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Customer Support, this individual will work closely with our customers and Customer Success Managers to provide break-fix support, operational maintenance, and premium support services. This position is an integral part of Apptio's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in an entrepreneurial and fast paced environment.
OfferUp is seeking an experienced IT Support Specialist to join our IT team. Our goal is to deliver excellent technical support with outstanding customer service, satisfaction and timeliness. If you are customer-obsessed and passionate about driving change, this may be for you.
In order to maintain a high level of Customer Care, the Team is dedicated to our customers above and beyond the expected measures. The perfect candidate is someone who can be fiercely loyal to our customers and end-users, their needs, and their expectations. Among the many duties the Support Team carries out, the core of what we do is create a culture that turns the Support process into a win/win for our company and the customer.
In order to maintain a high level of Customer Care, the Team is dedicated to our customers above and beyond the expected measures. The perfect candidate is someone who can be fiercely loyal to our customers and end-users, their needs, and their expectations. Among the many duties the Support Team carries out, the core of what we do is create a culture that turns the Support process into a win/win for our company and the customer. This role reports to the Manager of Customer Care.
Work on operations and maintenance-driven coding projects.
Build systems to audit and measure reliability of services.
Fine tune services to reduce latency, conduct operational readiness reviews and automate continuous delivery of software changes.
Maintain service level agreements, and build systems to support it.
Manage the health of a number of distributed specialized server fleets and the software stacks that run on them.
Execute regular maintenance activities for services including outage handling, ticket resolution and root cause fixes.
Skilljar is seeking a versatile and proven technical services professional to join our rapidly growing team. This person will serve as a dedicated technical resource to Skilljar’s Customer Success team. As part of a small team, you’ll have a unique opportunity to work across many skill sets.
We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. You must be nimble, highly-collaborative, and able to think on your feet. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.
Senior Storage Support Engineer
+37
We're looking for experienced, passionate, driven engineers who can help us build scalable and reliable cloud computing solutions to support the rapid growth of our SaaS products. As a Storage Infrastructure Engineer, you will work on solving tough technical challenges in a high energy, startup like environment with experienced industry leaders and with a highly collaborative team. Â
This position is responsible for the deployment, tuning and maintenance of ServiceNow's 24x7 shared data storage infrastructure throughout the entire environment. Working with industry experts and other IT and business teams, this role is responsible for achieving overall technical integrity, data availability and administration of the organization’s storage infrastructure.
Skilljar is seeking a versatile and proven Services and Support Engineer to join our rapidly growing team. This person will be working directly with our clients to enable them to successfully use Skilljar to achieve their business goals. As part of a small team, you’ll have a unique opportunity to work across many skill sets.
You must be very comfortable wearing multiple hats in a highly ambiguous environment, building and iterating on processes on the fly, and working closely with cross-functional teams. This is a fantastic opportunity for a driven and individual to get in at the ground floor of a rapidly accelerating startup that has already delighted dozens of Fortune 1000 and mid-market clients.
Support and maintain customers who have implemented the Auth0 SaaS solution, resolving technical and non-technical customer issues in a timely fashion operational management of support tickets.
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations.
Use your business and technical analysis skills and knowledge of the Development lifecycle to solve complex issues and promote best practices.
Collaborate with other departments in the company to achieve customer satisfaction.
As a member of the Technical Support Engineering Team, you are the proactive front line and face of Outreach. You interact with our customers daily and make them better at what they do while improving our product. Being a Technical Support Engineer will require you to come up to speed on the product quickly. You will work with customers to ensure they experience the full power of our tools, providing training/adoption and working across teams to better our product.
Outreach is looking to round out our Seattle IT Service Desk with a motivated, customer-service focused IT Support Specialist. You are passionate about people, have a bias towards action, and are interested in learning IT service and operations fundamentals at a fast-paced technology company. Your mission will be to provide world class IT support and excellent customer service in the resolution of IT support issues.
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.
Technical Support Salary ranges
The most common Technical Support salary in Seattle is between $50k - $60k.
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 500+ employees, earning $57,929 on average.
Technical Support Salary by gender
The average Technical Support salary for women is $55,000 and the average Technical Support salary for men is $52,000.
Technical Support Salary by Years of Experience
The average salary for a Technical Support with 7+ years of experience is $51,000.
Average Operations salaries in Seattle
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $42,071 | Min: $34K Max: $56K |
| Technical Support | $56,750 | Min: $38K Max: $98K |
| Sales Operations Analyst | $58,750 | Min: $43K Max: $73K |
| Office Manager | $59,000 | Min: $39K Max: $120K |
| Desktop Support | $63,020 | Min: $39K Max: $90K |
| Operations Associate | $65,250 | Min: $41K Max: $86K |
| Client Success Manager | $74,000 | Min: $55K Max: $100K |
| Business Analyst | $78,036 | Min: $57K Max: $102K |
| Operations Manager | $87,579 | Min: $48K Max: $115K |
| Business Intelligence Analyst | $88,750 | Min: $57K Max: $115K |
| Marketing Operations Manager | $90,688 | Min: $66K Max: $130K |
| Senior Business Analyst | $100,019 | Min: $73K Max: $132K |
| Customer Support Manager | $105,857 | Min: $84K Max: $158K |
| Sales Operations Manager | $107,688 | Min: $83K Max: $154K |
| Director of Customer Success | $111,714 | Min: $90K Max: $153K |
| Director of Operations | $145,111 | Min: $85K Max: $199K |
| Vice President of Operations | $183,000 | Min: $135K Max: $248K |
| Vice President of Care | $201,000 | Min: $201K Max: $201K |
| COO (Chief Operating Officer) | $230,625 | Min: $134K Max: $417K |
Seattle Companies with the Highest Operations Salaries
Skills that affect Technical Support salaries in Seattle
1
Customer Support
12% have this skill
2
Team Training & Development
9% have this skill
3
IT Support
9% have this skill
4
Business Operations
3% have this skill
5
Operations Management
3% have this skill
6
Office Management
3% have this skill
Recent Technical Support salaries in Seattle
$50,000
Yearly Salary
A Associate technical account manager reported a yearly salary of $50,000
7+ Years of Experience
Female
500+ Employees
Seattle
1-5 Reports
$52,000
Yearly Salary
A Tier 2 reported a yearly salary of $52,000
7+ Years of Experience
Male
11-50 Employees
Seattle
$72,000
Yearly Salary
A Technical Support reported a yearly salary of $72,000 with +$5,800 in additional cash compensation
1-3 Years of Experience
Prefer not to say
201-500 Employees
Seattle
$60,000
Yearly Salary
A Sr, Tax Analyst reported a yearly salary of $60,000
3-5 Years of Experience
Female
500+ Employees
Seattle
$38,000
Yearly Salary
A Technical Support reported a yearly salary of $38,000
201-500 Employees
Seattle
$39,000
Yearly Salary
A Technical Support reported a yearly salary of $39,000
500+ Employees
Seattle
$41,000
Yearly Salary
A Technical Support reported a yearly salary of $41,000
500+ Employees
Seattle
$52,000
Yearly Salary
A Technical Support reported a yearly salary of $52,000
500+ Employees
Seattle
$65,500
Yearly Salary
A Technical Support reported a yearly salary of $65,500
500+ Employees
Seattle
$98,000
Yearly Salary
A Technical Support reported a yearly salary of $98,000
500+ Employees
Seattle
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