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Rover’s Trust and Safety Social Media Team is responsible for supporting Rover's reputation by providing excellent customer care through problem resolution of issues that pose the greatest risk to the company in challenging and sensitive situations. They actively monitor Rover’s off-platform brand across social media platforms and aggregate and analyze customer sentiment around product feedback and opportunities for process improvements.

Seeking a contract Program Manager to join the Payments and Orders Product team for a 9-month contract at Rover. Responsibilities include automating and operationalizing global sitter tax reporting programs and coordinating with various teams to create the best experience for sitters during tax season. This role will involve part-time work in Q3, full-time in Q4, and part-time in late Q1.