Join our knowledge and learning team at Avalara as a leader who can take our content to the next level. We’re hiring an experienced technical editor who can develop and implement end-to-end editorial processes for user interface text, help center content, and learning material.

About the Job

Develop and manage an editorial model that results in great content for Avalara’s customers, partners, and employees.

• Collaborate with stakeholders and subject matter experts across Avalara to define, develop and maintain technical editorial standards.
• Identify best practices for multiple properties and content types, including user interface text, help content, and training.
• Review documentation before and after publication for style and readability.
• Establish an efficient and productive editorial process.
• Develop standards for a diverse author pool to make it easy for contributors to deliver consistently high-quality content.
• Develop and implement a communications protocol to inform authors and stakeholders about editorial projects.

About You

If you’re an editor, we know you care about the details. For this role, you must also know how to understand and influence the system.

• You’re an expert in your field
• You’re a natural collaborator, willing to work through challenges to find the best solution
• You’re persuasive in a positive way, holding the line when you need to and helping others to understand the rationale
• You adapt to the circumstances, knowing when to perform a just-what’s-necessary edit to a developmental edit
• You’re productive and you know how to prioritize and manage your own deliverables
• You have great ideas and you want to work somewhere that you can finally try them
• You ask excellent questions and are known to contribute to the answers
• You want to create something big and important from scratch

Required Qualifications

Be prepared to share examples demonstrating these qualifications during the interview process.

• Directly relevant experience working for an enterprise software company in technical editing for user interface text and product documentation (5-7 years)
• Excellent copy editing and developmental editing skills, including the development of terminology and style guides (5-7 years)
• Experience with writing and editing for the web and working with Wiki markup and HTML (3-5 years)
• Demonstrated experience writing or editing in a range of styles and tones, from highly technical to conversational (3-5 years)
• BA/BS degree in Technical Writing, Technical Editing, Journalism, or English, or relevant professional experience

Extended Qualifications

• Experience developing and managing an original editorial process for an enterprise software company (2 years)

• Experience editing graphics, screen capture videos, and written instructions (2 years)
• Experience editing learning content in a Learning Management System (LMS) (2 years)

About Avalara

Avalara helps businesses of all sizes achieve compliance with transaction taxes, including sales and use, VAT, excise, communications, and other tax types. The company delivers comprehensive, automated, cloud-based solutions designed to be fast, accurate, and easy to use. The Avalara Compliance Cloud® platform helps customers manage complicated and burdensome tax compliance obligations imposed by state, local, and other taxing authorities throughout the world.

Avalara offers more than 600 pre-built connectors into leading accounting, ERP, ecommerce and other business applications, making the integration of tax and compliance solutions easy for customers. Each year, the company processes billions of indirect tax transactions for customers and users, files more than a million tax returns, and manages millions of tax exemption certificates and other compliance documents.

Headquartered in Seattle, Avalara has offices across the U.S. and overseas in the U.K., Belgium, Brazil, and India. More information at www.avalara.com

Avalara is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.

Avalara is an Equal Opportunity Employer.  All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law.