Play a critical role in designing up our marketing systems for scale.

We’re looking for an individual in the Sales systems space to help build leading edge solutions to power Stripe at scale. As a Business Systems Analyst, you will analyze processes to uncover process gaps, understand current pain points, and identify opportunities for improvement. You will develop requirements, engage with stakeholders to foster a common understanding, and drive projects to completion.

You will:

• Partner with Sales Operations to establish the processes and technology necessary to scale our growth.
• Work with the business and implementation teams to ensure teams are working effectively in order to deliver best-in-class solutions.
• Lead discovery, analysis, requirements definition, testing, and go-live support (during stabilization period)
• Own the requirements to ensure we are focused on delivering quality at speed
• Work closely with business partners to understand and refine requirements, objectives, and processes to drive strategic application efforts
• Define functional requirements for complex, cross-functional work, conduct initial scoping and feasibility analysis, and partner with technical counterparts to refine technical specifications
• Effectively set timelines and manage cross-functional project teams to deadlines through the proactive management of blockers, scope, shifting priorities, and other risks
• Balance outcomes with project team health and cultivate collaborative environments where differing perspectives are encouraged, acknowledged, and incorporated in the project plan
• Work closely with the engineers to ensure quality deliverables
• Mentor others on the team to help them reach their goals

Our ideal candidate will have:

• 8+ years of relevant Business Systems experience
• 3+ years experience on Salesforce.com
• Excellent analytical skills, combined with business systems acumen
• Ability to communicate effectively with management, Sales, IT, engineering, vendors and international teams
• Strong project management and organizational skills
• Proven ability to work in a cross-functional, fast-paced environment, and lead and drive complex operational initiatives
• A collaborative approach to getting work done

Nice to have:

• Experience managing a Marketing Automation platform
• Experience managing Salesforce.com
• Proven ability to deal with ambiguity in a rapidly changing business environment, resolve problems and offer impacting solutions