Remitly
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.

Machine Learning Engineer, Customer Trust

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At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial service products on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.

We are looking for an exceptional Machine Learning Engineer for our Customer Verification team to make a difference in the organization by applying your machine learning expertise to our continuously evolving data sources. The Customer Verification Team at Remitly is responsible for making sure we understand and validate any information our customers provide to help deliver a clear and simple product experience. This includes leveraging machine learning to segment customers from bad actors to provide the best experience to customers and stop bad actors at the earliest signal.

  • Work directly with engineers and product managers. You'll be part of a small team of software engineers and analysts that can roll out new functionality in a matter of weeks, not months. If you can identify high impact product changes, we'll get them launched. On this team, you won't be a data jockey running simple queries and wondering if anyone looked at your recommendations.
  • Be a subject matter expert in a business-critical topic for the company. You will ask questions, dive deep, and understand fraud and product concepts better than anyone else at the company. We will trust you and rely on your judgment to inform decisions that impact our product and customers both immediately and for years to come.
  • Grow with the company. The scope and scale of analyses you do today will change as the company grows. You will be challenged to understand a business that is always changing and you will have opportunities to learn new quantitative approaches or toolsets to keep up with that change.

You are:

  • Energetic. You continually exhibit high energy and an ability to stay positive under pressure. We should be a self-starter, able to work independently, as well as work in a team-oriented and fast paced environment.
  • A truth seeker. You ask why, and you question every assumption. If you've ever said "oh, I just did it that way because [Important Person] said so," you won't do well here. We need you to probe assumptions, question the status quo, and follow up on unexpected data results.
  • Confident in your data. You can explain the method to your analysis and independently validate your results. Once the data supports your ideas, you're willing to advocate your recommendations to any stakeholder that needs to buy-in (fortunately for you, we're happy to rally behind your great idea).

Successful candidates should have:

  • An MS in Computer Science, Applied Math or related Engineering fields
  • 5+ years of work experience building production ready systems, with at least 2+ years applying statistics, exploratory data analysis and machine learning that resulted in data-driven business impact.
  • Solid knowledge of both the theory and application of ML algorithms.
  • Proficiency with systems design and data processing. Candidates should have hands on experience with Python and ML libraries (e.g., scikit-learn, scipy, numpy, matplotlib, pandas etc), SQL, Scala, Spark, Hadoop.
  • Strong knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Ability to present complex concepts in a clear narrative that influences stakeholders to take action.
  • You are curious, love to continuously improve and exhibit the aptitude to learn quickly.
  • You love making a difference.
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What are Remitly Perks + Benefits

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Quarterly engagement surveys
Flexible work schedule
Remitly offers a flexible schedule outside of core hours, designed for parents in mind.
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Remitly's executive leadership is as diverse as our staff, and our Director of Diversity & Inclusion is focused on continuous improvement of our D&I initiatives.
Mandated unconscious bias training
Diversity employee resource groups
At Remitly, our nine affinity groups are open membership - any employee who self-identifies, self-affiliates, or is an aspiring ally who wants to connect, learn, and share is welcome to join!
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Remitly partners with Modern Health to provide enhanced employee benefits that support a holistic approach to employees' well-being. This includes sessions with licensed therapists for clinical needs.
Wellness days
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Remitly offers the opportunity to purchase stock options through its Equity Incentive Plan.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Remitly offers up to 12 weeks of paid maternity and paternity leave for new parents.
Family medical leave
Company sponsored family events
Remitly sponsors family-oriented events semi-annually (e.g., holiday party and company picnic).
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
All King County-based employees receive the ORCA Card transportation benefit on day one. The ORCA Card can be used on all regular buses, Regional Rail, and a few other modes of transportation.
Company-sponsored outings
Remitly has regular paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Free snacks and drinks
Remitly has a fully stocked kitchen including unlimited snacks, coffee, tea and all the flavored Bevi water you can handle.
Some meals provided
Remitly provides a weekly catered lunch on Thursdays.
Company-sponsored happy hours
Virtual happy hours are hosted At team's discretion.
Onsite office parking
We offer employees a parking subsidy in the building's below-ground garage.
Relocation assistance
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Remitly hosts lunch and learn meetings on occasion.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Remitly allows employees to set aside 8 hours of designated learning and development time, per employee, per month.
Online course subscriptions available
Customized development tracks

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