Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Principal Machine Learning Engineer

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Employer Provided Salary: 164,000-332,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Our Opportunity:

Do you want to build a model that changes customer experience? Do you actually want to see your ideas, your pipelines, your architecture, your experiment really affect the business? If so, Chewy Search & Recommendations team is hiring!

We use the best machine learning techniques to simplify product discovery for pet parents looking for their pet needs on Chewy.com. Our exceptional multi-disciplinary team of data scientists, data engineers, software/front-end engineers, and product managers work together to power personalized recommendations and search for pet parents.

Our mission is to make Chewy a trusted partner who meets pet-parents’ needs in an intuitively personalized and friction-free way. Our team has single threaded ownership of the space allowing us to decide impactful products that we can experiment, measure with metrics, and deliver to maximize value to our customers.

We are hiring Principal Applied Data Science in either Bellevue, WA or Boston, MA. In this position, you will work on all stages of model development from idea, analysis, architecture, pipeline, experimentation, and feedback loop. Your work will directly impact millions of customers who shop for their furry family members every day. Data Scientist in this team focuses on learning, and on working together as a team to not only deploy model to production but also advance our modeling technique.  

What you'll do:

  • You will partner Program Managers, Merchandizing, along with top engineers at Chewy.
  • You will be responsible for science projects from idea, to experiment, to feedback, to model improvements for not only your science projects but overseeing the teams science projects.
  • Formalizing assumptions about how models are expected to behave, creating definitions of outliers, developing methods to systematically identify these outliers, and explaining why they are reasonable or identifying fixes for them.
  • Communicating verbally and in writing to business customers with various levels of technical knowledge, educating them about our research, as well as sharing insights and recommendations.
  • Development science best practices, as well as mentoring junior scientist.
  • Work with a team of awesome people who are passionate about personalization.

What You'll Need:

  • An advanced degree (M.S., PhD, or equivalent experience) in Operations Research, Statistics, Applied Mathematics, Data Science or related field or 10+ years’ experience designing optimization and machine learning solutions for large scale applications.
  • Ability to understand and apply advanced mathematics and DS methodologies.
  • Experience in building distributed pipeline, tuning, optimizing and evaluation.
  • Experience with multiple techniques that include Predictive Models (Time Series and Regression), Linear Programming, and Classification, Search, Ranking or large-scale embeddings.
  • Ability to translate complex data sets and research into simple business recommendations.
  • Experience growing junior data science team members.

Bonus:

  • Experience in e-commerce or retail.
  • Experience with ML Services in AWS (SageMaker, Personalize) or equivalent.

Compensation & Benefits

The salary range for this position is $164,000 - $332,000. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k, an annual bonus potential, new hire and annual equity grant.

 

We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

 

Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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