Chewy
We're on a quest to help people connect through pets.
Bellevue, WA

Lead Product Designer, Social & Community at Chewy (Bellevue, WA)

| Bellevue
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Our Opportunity: 

This role can be based in one of our four locations (Bellevue, WA, Minneapolis, MN, Boston, MA, Dania Beach, FL) or potentially remote. Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners), everywhere. The New Verticals Team is a newly founded start-up organization within Chewy that is tasked with building novel businesses and experiences that have the potential to drive Chewy's future growth. Our goal is to innovate from within Chewy, crafting experiences that aim to delight and connect pet parents. 

We are seeking a foundational Lead Product Designer, Social & Community, to join the New Verticals team. The ideal candidate will be a strategic and visionary thinker adept designing innovative, well-crafted, customer-centric mobile experiences. You know how to create large scale community powered UGC products that delight, engage and inspire pet parents in the most elegant and enjoyable way possible. This requires thinking big, continuous innovation, a bias for action, coupled with thoughtful experimentation. 

What You’ll Do: 

  • Build end to end user experiences: Discovery and concept ideation, flows and wireframes, full-fidelity prototype designs, functional specs. 
  • Transform customer and business objectives into engaging social products that are feasible to build. 
  • Innovate across a range of products, platforms, and devices with a bias for action and crisp management of multiple priorities. 
  • Collaborate with product managers, developers, content strategists, user researchers, and other designers. 
  • Create designs, prototypes and artifacts to facilitate user testing and apply learnings to designs 
  • Champion invention and innovation to unite a growing suite of products  
  • Clearly present your design process, inspiration, and decisions  
  • Collaborate with engineering to ensure visual quality and finesse of the product and user experience 
  • Nurture Chewy's culture and principles within the group, and set new standards for executional and operational excellence. 

Qualifications: 

  • 7+ years of experience as a user experience designer, interaction designer, information architect, or similar role. 
  • 4+ years of experience leading large-scale mobile initiatives 
  • Most recent 2+ years designing interactive UGC social experiences for iOS and Android  
  • A track record of designing high-quality digital products that delivered results and demonstrate the depth of your design leadership skills; illustrated in a portfolio or case studies. 
  • Achieved mastery of a core set of design skills in interaction design, information architecture, and user interface design. 
  • Demonstrated communication, presentation, and interpersonal skills that communicate complex concepts clearly  
  • A proven ability to evaluate the customer and business impact of your design decisions inside and outside of your own product area. 
  • Bachelor's degree (or an equivalent degree) in Design, HCI, or a related field, or equivalent professional experience with the design field. 

Preferred Qualifications: 

  • Experience designing complex UGC mobile products and experiences 
  • Demonstrated ability to manage end to end process from discovery to delivery 
  • Thrives in fast paced, start-up environment 
  • Can flex in other areas such as IA or UX/UI or VD 
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Where we are

Bellevue, WA

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
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    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Black Team Members @Chewy LGBTQ+ @Chewy Women @Chewy Military/Vets @Chewy
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What projects are you most excited about?

I'd say our new onboarding program, which educates and immerses Chewy’s new hires in our business, mission, and Operating Principles. I hope new Chewtopians walk away from our revamped onboarding experience with a deeper understanding of what makes Chewy special and that it helps them build connections with their fellow new team members.

Victoria

Senior Talent Manager

What are some things you learned at the company?

Creating a work environment that is accessible to everyone attracts a diverse talent pool and unlocks talents and skills that might not be available otherwise.

Mark

Sr. Accessibility Program Manager

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What’s the vibe like in the office?

My favorite Operating Principle here at Chewy is “Debate Openly, Commit Fully.” It makes me comfortable having passionate disagreements with my coworkers about a project when appropriate, knowing that we can have a (zoom) beer later that day and feel OK about it. Every company strives for that culture, and it's a part of our DNA at Chewy.

Zack

Senior Product Manager

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