Convoy
Convoy is the leading digital freight network, using technology to seamlessly connect shippers and carriers.
Seattle, WA

Principal Product Designer at Convoy

| Seattle
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Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.

We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.

This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.


About you:

As a Principal Product Designer at Convoy, you'll be designing the future for shippers, truckers, and operations specialists across our marketplace. Our tools are used by thousands of customers in our digital freight network, and your designs will directly impact how our partners get their jobs done.
 
At Convoy, we practice user-centered design. In fact, customer focus is so important, it’s one of our company’s core values - Start with the customer. By understanding our users, and their needs, ambitions and pain points, you’ll craft solutions that create the next industry-leading generation of freight tools. By partnering with designers and stakeholders alike, you’ll work collaboratively to cross-examine complex problems and find innovative ways to streamline and simplify the world of transportation logistics. 

You will:

  • Serve as a design team leader, where you will originate, own, and drive large, complex projects end-to-end, frequently leading other team members and aligning stakeholders inside and outside their product area
  • Take a leading role in setting the design and product vision for your part of the marketplace, defining what projects the team works on, and providing direction to members of the team across various functions 
  • Drive design cycles for your product team, from discovery and definition to creation and results
  • Partner with team members and stakeholders to uncover new insights that evolve into world-class customer experiences
  • Collaborate with designers, developers, PMs and data scientists across the organization
  • Proactively create and evolve our product design language and customer-facing UX
  • Maintain high quality design deliverables while innovating with intention
  • Evolve and improve our design team by bringing your knowledge and authentic self to every interaction

We’re looking for someone who has:

  • 8-10 years of experience as a Product or UX Designer
  • Expertise with tools within the UI and prototyping space including Figma, Sketch, InVision, Dovetail, Miro, etc.
  • Strong working knowledge of UX research methodologies with an ability to facilitate sessions, connect with customers and synthesize results
  • Demonstrated experience with:
  • Cross-platform design systems, information architecture, and Material and iOS design languages
  • Systems that help improve customer service
  • Getting new products from zero to one and/or iteratively taking products from good to great
  • Mentoring early and mid-career designers
  • Influencing product roadmap and strategy
  • Leveraging customer data to guide product decisions 
  • Designing for complex scenarios and information displays

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

Benefits:
Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 

* On demand mental and emotional health benefits through Lyra 
* On demand primary care through 98.6
* Generous paid time off
* Paid parental leave program 
* Fertility benefit solutions via Progyny
* Child-care and adult/elder-care options through Bright Horizons
* Opportunity to join and contribute to one of our Employee Resource Groups
* Ability to make a real world impact!

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

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Where we are

Enjoy our gorgeous office view in the most sustainable high rise building in Seattle! The Russell Investments Center is easily accessible by public transportation and surrounded by delicious food options.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • TypeScript Languages
    • GraphQLLanguages
    • ReactLanguages
    • ReactLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • DockerFrameworks
    • Amazon SageMakerFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • AdobeXDDesign
    • ZeplinDesign
    • TrelloManagement
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • MandrillEmail
    • IterableEmail
    • MarketoLead Gen
    • OutreachLead Gen
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What are Convoy Perks + Benefits

Convoy Benefits Overview

We're committed to fostering an excellent work environment for our employees, providing a space to grow professionally and personally. We also recognize that your health comes first. Convoy covers 100% of your medical, dental, and vision premiums. And importantly, life outside of work matters. Convoy offers paid time off and paid holidays, as well as generous parental leave for those expecting new additions to their family.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Our management team is comprised of a diverse group of individuals from different races, ages, genders, and backgrounds.
Unconscious bias training
Diversity Employee Resource Groups
We have 8 Employee Resource Groups (ERGs). ERGs are one of the ways our employees help cultivate community within Convoy and create a more inclusive culture, with opportunities for mentoring and more.
Hiring Practices that Promote Diversity
At Convoy, we’re committed to fostering a culture of diversity, equity, and inclusion, and our hiring practices are designed to attract diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Convoy wants to ensure that you and your family have access to high quality medical, dental and vision care. As such, Convoy covers the full premium for employees and 85% of the premium for dependents
Vision Benefits
Convoy wants to ensure that you and your family have access to high quality medical, dental and vision care. As such, Convoy covers the full premium for employees and 85% of the premium for dependents
Health Insurance Benefits
Convoy wants to ensure that you and your family have access to high quality medical, dental and vision care. As such, Convoy covers the full premium for employees and 85% of the premium for dependents
Life Insurance
Convoy provides all full-time employees with life insurance and accidental death & dismemberment insurance. Convoy pays 100% of all enrollment costs.
Wellness Programs
Convoy offers weekly guided meditation sessions and yoga flows as a way to recharge during the workday.
Onsite Gym
Mental Health Benefits
As a Convoy employee, we offer free Lyra on-demand mental health coverage for you, your dependents, and your spouse or domestic partner.
Retirement & Stock Options Benefits
401(K)
We offer a 401k plan to help save for retirement.
Company Equity
Convoy offers stock options to full time employees.
Performance Bonus
Convoy offers cash bonuses based on performance across varying departments.
Child Care & Parental Leave Benefits
Child Care Benefits
Convoy is pleased to be offering your family high-quality back-up child and adult/elder care, plus access to regular caregivers, pet care, tuition discounts, and more.
Generous Parental Leave
We offer generous parental leave for those expecting new additions to their family.
Flexible Work Schedule
Remote Work Program
Convoy employees can choose to work in the office or at home remotely.
Family Medical Leave
Adoption Assistance
Restricted work hours
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Convoy has a flexible vacation policy so you can take the time off that you need.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Convoy's casual dress includes jean, sweatshirts, and sneakers every day of the week.
Commuter Benefits
If you can take a bus, ferry, or train to work, we’ll cover the costs! We give an Orca card to all Seattle employees and a Marta card to all Atlanta employees.
Company Outings
Game Room
Stocked Kitchen
Convoy offers plenty of flavorful snacks and drinks free of charge.
Some Meals Provided
Happy Hours
Convoy provides team happy hours at local areas restaurants/bars.
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Convoy offers a strong onboarding program and industry training, alongside access to LinkedIn Learning's on-demand course library with thousands of courses for business, tech, and creative topic,
Lunch and learns
Every Wednesday, tune in to our "Show & Tell" session at lunch time for leadership fireside chats, company updates, and exciting new product releases.
Cross functional training encouraged
Promote from within
Time allotted for learning
We have weekly sessions for our employees to learn more about the industry and explore and understand what other teams are working on. We also pay for LinkedIn learning classes.
Online course subscriptions available

An Insider's view of Convoy

What's something quirky about your company?

Convoy embraces creativity and encourages teams to make their department meetings fun, full of energy, and focused on the positive. For the Shipper team, that means no matter how we get together (in person or virtually) we're kicking off with loud music selected by someone new each week and continue streaming via our team Spotify playlist.

Ashley

Senior Program Manager, Communications, Culture & Engagement

What's the biggest problem your team is solving?

At the heart of trucking is the problem of matching the right truck to the right load. However, traffic and supply chains are ever-changing. What might have been the right match an hour ago is now the wrong match. The future of transportation is not perfect matching, but a system that monitors, learns and adjusts in real-time.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Director of Product Management

How do you empower your team to be more creative?

We’ve built a culture where all ideas are welcome, candid debate is encouraged, and it's okay to fail. We focus on values that encourage us to ask questions, challenge ideas, and discuss wild ideas; driving them forward when possible. Creativity has spurred some of our biggest innovations, like automated detention for carriers!

Melanie

Director, Operations

How would you describe the company’s work-life balance?

While many companies in the market say they value their employees, at Convoy, leadership’s actions truly reflect that belief. My manager encourages me to put my well-being and family first, unplug after work hours and pursue other passions. I am grateful that I can grow professionally and enjoy Convoy's benefits and generous PTO.

Braedan

Partner Marketing Specialist

Jobs at Convoy
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Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

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Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

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Designing and building the HR Business Partner team as well as evolving the core HR practices at Convoy. Designing and executing core HR processes: recognition and rewards, onboarding, offboarding, performance management, employee relations, and people programs. Assess organizational needs and drive solutions in performance management, communication, training, diversity and inclusion, career and leadership development. Partner with leadership and managers to identify opportunities for improvement both within and across teams. Coach managers across various departments to handle employee issues in a way that is in line with our core values. Oversee investigations for all allegations of harassment, discrimination, and hostile work environment, as well as those representing significant risk to the company. Offering thought leadership regarding organizational and HR-related strategy and execution. Develop cultural initiatives to help Convoy be the best place to work!

Software Engineer, Machine Learning

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Senior Director, Customer and Operational Excellence

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Program Manager, P&E Operations

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Operations Research Scientist, Carrier Marketplace

Convoy
Seattle
1 week ago
Research and Data Scientists are at the core of Convoy’s platform. We build the models that power freight pricing, shipment offer relevance, auction bidding strategy, and other core services. We also forecast business metrics, evaluate the causal impact of business decisions, design statistical and machine learning models to optimize our product, and leverage our data to generate insights for our customers. The breadth of the problem space is huge, spanning machine learning, optimization, causal inference, experimental design, econometrics, and prediction domains. We have only begun to dig into the difficult and diverse problems in our two-sided marketplace.

Director, Product Management

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Team Lead, Operations

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Software Engineer, Frontend

Convoy
Seattle
1 week ago
Building delightful features that make it easier to run a small trucking business (truck driver is the most popular job in America!). Creating rich experiences for our shippers (Fortune 500 companies to small local businesses) that bring unparalleled innovation to their supply chains. Developing a web platform to enable engineers to easily and quickly build client-side code. Inventing best-in-industry tools while working side-by-side with business teams inside the company.

Senior Research Science Manager, Network Efficiency

Convoy
Seattle
1 week ago
Building quantitative mathematical models to represent various transportation and logistics systems. Creating computer simulations to support operational decision-making. Developing model-based optimization, simulation, and/or predictive tools to identify and evaluate opportunities to improve all aspects of Convoy’s network. Working with software engineering teams to drive scalable, real-time implementations of your solutions.

Senior Program Manager, New Programs and Products

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Senior Recruiter

Convoy
Seattle
1 week ago
You’re excited to make a difference. Operations sits at the heart of our business and is a differentiating factor against our competitors. We’re looking for a Recruiter that is eager to work with a high-performing, fast paced group and to foster a high caliber talent environment. If you have a penchant for building, scaling and refining new processes, identifying opportunities for improvement, and providing superb client service, we encourage you to apply!

Senior Product Marketing Manager

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Security Engineer

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Senior Account Executive

Convoy
Seattle
1 week ago
About you are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with the sales team, the account executive will be responsible for managing the end to end sales process with our shipping customers. Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative recruiter who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you.

Engineering Manager, Security

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Principal Engineer

Convoy
Seattle
1 week ago
As a Principal Engineer at Convoy, you will help guide the evolution of our core systems and capabilities while supporting new green field opportunities. You will help establish technical standards and drive Convoy system architecture, engineering practices, and engineering methodologies. You work on our hardest problems, building high quality, scalable, and architecturally sound systems that are aligned with our business needs. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Your expertise is deep and broad allowing you to produce both detailed technical work and high-level architectural designs. Principal Engineers are leaders and mentors, setting excellent examples for their local teams and the entire engineering community.

Director, UX Research

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Director, People Operations

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Business Analyst, People Analytics

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Associate Program Manager - Electronic Data Interchange

Convoy
Seattle
1 week ago
As a member of the Product and Engineering team you will need to understand priorities across Convoy’s Demand organization and ensure alignment with the EDI project pipeline. As strategy and priorities shift, you will need to react quickly and adapt. To be successful you will need to have intimate knowledge of operational details, manage business priorities, and be comfortable applying a systems thinking framework to dissect complex and technical problems. You must also have a strong ability to manage communications, both with external customers and internal teams.

Engineering Manager, Finance Tech

Convoy
Seattle
1 week ago
Ideal candidates are passionate, empathetic leaders with experience building and managing world-class teams of engineers. They cultivate team dynamics which maximize psychological safety and enable individuals to do their best work. They have a passion for understanding the needs of our customers, our business, and our engineers, to determine the strategic path forward for our team. They will enjoy collaborating with diverse stakeholders, and will bring a growth mindset and strong learning orientation. Additionally, they will be part of the engineering leadership team at Convoy and help shape the growth of the broader engineering organization. Experience or interest in financial systems is a plus!

Senior Portfolio Manager, Industrials and Partnerships

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Program Manager, Performance

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Program Manager, Dynamic Pricing

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Program Manager (New Shippers), Shipper Insights

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Equity Compensation Manager

Convoy
Seattle
1 week ago
The Legal Department values diversity, equity, and inclusion and believes promoting these values is essential to a successful team and building a positive culture. We seek a candidate who shares in our priorities and actively believes in promoting these values in their work.

Director of Engineering, Shipper Technology

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Data Scientist (All Levels)

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and

Director, Customer Experience Strategy

Convoy
Seattle
1 week ago
Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and