Our mission is to protect life.

We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.

It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 

Product you will be working on

We are building a new product that will help first responders at the most critical moment – when they’re responding to a 911 call. How do we get first responders the right information, at the right time, and in the right format, so that they can arrive at the scene prepared and ready to act? How can we equip them to coordinate with each other and their partners (fire, medical, other neighboring agencies)? The right solution will utilize intelligent mapping and routing, real-time communications, applications of artificial intelligence, and a heavy focus on making industry-leading experiences usable for both for first responders doing 60 MPH in a 35 zone and for dispatchers handling hundreds of calls a day.

Watch a short video on our long-term vision

Your Day-to-Day

• Own user experience & design for a major part of our Dispatch product line. You'll own the full design process, from initial research and discovery through concepting, detailed design, testing, working with Engineering on implementation, and thinking about future vision and improvements over time.
• Lead UX research for our Dispatch product line (with guidance from Sr. UX Researchers and UX leadership).
• Turn complex interactions involving a diverse set of users, a complex physical environment, social interactions, regional differences, and an ecosystem of hardware divides and software applications, into simple experience solutions.
• Quickly creating prototypes and design concepts based on user research and feedback from customers and internal team members.
• Collaborate with other designers to ensure great customer experiences across all of our products.
• Pitch products and feature ideas and execution.
• Contribute to the defining of the product design & research vision and process at Axon
• Collaborate across feature and product teams to get to the right solution for our customers
• Research design & research trends, customer behavior, competition and current technologies.
• Provide feedback to other designers.

Basic Qualifications

• A degree in HCI, Human Factors, Interaction Design, Graphic Design, Industrial Design, or other related field.
• 2+ years of product design experience working on products with medium to high complexity.
• 1+ year of UX research experience applying various research methodologies and data analysis techniques.
• Strong conceptual design skills and proven ability to rapidly prototype and design to communicate ideas to others.
• Strong visual design skills.
• You enjoy collaborating on early product definition as much as you enjoy working with the larger product and engineering teams on implementation.
• Excellent written and verbal communication skills with the ability to clearly explain your ideas and decisions in a way that anyone can understand.
• Experience with designing for multiple form factors including (web, mobile) and modalities (touch, mouse, etc).
• Able to function both independently and in a collaborative team environment.
• Knowledgeable of the latest design & research tools and proficient at quickly learning new ones. We currently mainly use Sketch, Invision, and SurveyGizmo but are always evaluating new tools.
• You have a great portfolio showing both design and research work available for review.

Compensation and Benefits

• Competitive salary and 401K with employer match
• Discretionary paid time off
• Robust parental leave policy
• An award-winning office/working environment
• Ride along with real police officers in real life situations, see them use technology, get inspired
• And more...

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.