Senior Director, Product Design

| Seattle
The Role
The Outreach product philosophy is to focus on what makes our end users, sales professionals, wildly successful. Outreach is seeking an experienced design leader to help scale our product design and user research practices to deliver useful and elegant workflow, automation and analytics solutions to Outreach users.
This is a role for a builder who is excited by the opportunity to set design vision, grow a team, implement product design best practices and take delight in the success of our customers.
Outreach Dribble: https://dribbble.com/outreach

Your Daily Adventures Will Include

  • Own the user experience and information architecture vision & strategy for Outreach products
  • Provide guidance, creative direction, and career mentorship to the product design team
  • Ensure appropriate and actionable User Research is being conducted across all phases of the product development cycle
  • Recruit, build, lead, grow, and retain a diverse and inclusive team of product designers, user researchers and leaders
  • Build out practices, rituals and culture within Product Design in context of broader product development teams.
  • Champion ongoing improvements by considering market analysis, customer feedback, site metrics, and usability findings
  • Own the end-to-end product design processes of the team, and how they integrate with other parts of the organization – including PM/engineering, but also our customer-facing teams.
  • Build long term strategies around mobile design/experience
  • Infuse the business’ culture with design thinking. Champion new, creative exercises and processes to help employees in any department have a deeper understanding of our users, and how we can positively impact them.
  • Work in a fast-paced high growth company whose customers genuinely love the product.

Basic Qualifications

  • 8+ years of experience leading multidisciplinary design teams at user-focused technology, media, or enterprise companies
  • Demonstrable success in creating, launching, scaling, and maintaining digital products.
  • A passion for design and design tools.
  • Excellent verbal, written, and visual/presentational skills. Ability to speak the language of business and design simultaneously, while being able to effectively communicate with a variety of audiences.
  • A proven track record of hiring diverse teams, developing talent, and leading with positivity and inspiration.
  • An understanding of when and why to apply quantitative and qualitative user research to ensure the best product and design decisions are being made. 
  • Experience building design strategy for mobile
  • Ability to do work in an environment where product design is empowered by senior leadership to make a difference in a fast-paced high growth company whose customers genuinely love the product.
  • Strong practical knowledge of user-centered design methodologies and usability principles.

Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Unlimited PTO (and people actually use it!)
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen

Read Full Job Description

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
More Jobs at Outreach69 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Content
Operations
new
Seattle
Operations
new
Seattle
Operations
new
Seattle
Design + UX
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Marketing
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Sales
new
Seattle
Design + UX
new
Seattle
Data + Analytics
new
Seattle
Sales
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Marketing
new
Seattle
Internships
new
Seattle
Data + Analytics
new
Seattle
Operations
new
Seattle
Data + Analytics
new
Seattle
Data + Analytics
new
Seattle
Developer
new
Seattle
Data + Analytics
new
Seattle
Design + UX
new
Seattle
Design + UX
new
Seattle
Project Mgmt
new
Seattle
Operations
new
Seattle
Design + UX
new
Seattle
Marketing
new
Seattle
Sales
new
Seattle
Sales
new
Seattle
Product
new
Seattle
Sales
new
Seattle
Operations
new
Seattle