Senior Product Designer - Real-Time Mobile Communications at Axon

| Seattle
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Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 
Our Product
We are building a new product that will help first responders at the most critical moment – when they’re responding to a call for service. How do we get first responders the right information, at the right time, and in the right format, so that they can arrive at the scene prepared and ready to act? How can we equip them to coordinate with each other and their partners (fire, medical, other neighboring agencies)? The right solution will utilize intelligent mapping and routing, real-time communications, applications of artificial intelligence, and a heavy focus on making industry-leading experiences usable for both for first responders doing 60 MPH in a 35 zone and for dispatchers handling hundreds of calls a day.
Check out our future vision for Axon products here: https://vimeo.com/333871354
Check out our future vision for our records product here: https://vimeo.com/221924983
Read about our ethics board: https://www.axon.com/info/ai-ethics
Our Team
We believe that happy teams take good care of their customers, so we foster a friendly, open, introspective team culture that encourages everyone to speak their mind and deliberately avoids red tape, unnecessary rituals, politics, and jerks.
We believe we can only succeed if we deeply understand our customers and get to know them personally. We spend a lot of time with law enforcement officers to learn about their needs, watch their experience and see the real impact of our work. Your first ride-along with a patrol officer will forever change your perception of what the job is, and what the city is like.

Your Day-to-Day

  • Lead product design for mobile public safety communications. You'll own the full design process, from initial research and discovery through concepting, detailed design, testing and working with Engineering on implementation.
  • Partner closely with Product Management leadership on initial product definition and ongoing product evolution and execution.
  • Turn complex interactions involving a diverse set of users, a complex physical environment, social interactions, regional differences, and an ecosystem of hardware devices and software applications, into simple experience solutions.
  • Collaborate with Product Managers and UX Researchers to initiate, execute, and extract insights using a variety of research methods: observational, interviews, participatory, usability testing, competitive analysis, etc.
  • Collaborate with other design leads across product teams to ensure great user experiences across all of our products.
  • Participate in hiring across the larger product design and product management & engineering organizations keeping a high bar.
  • Contribute to defining global design mobile patterns, vision, and processes for Axon products.
  • Contribute to defining the general product design vision and process at Axon.
  • Be an ambassador and champion for the design culture at Axon.
  • Present products and feature ideas and execution up to executive level. 

Qualifications

  • 6+ years of product design experience with at least 2 years of leading major product design initiatives
  • Bachelor's degree in Interaction Design, Graphic Design, Industrial Design, HCI or related field. A master's degree is considered a plus.
  • At least 2 years experience researching, designing and shipping complete mobile applications for iOS and Android with a moderate to high level of complexity (enterprise workflows or complex consumer purchasing / content creation flows rather than simple consumer flows).
  • A proven track record of applying user-centered design processes and methodology to product definition, design, and development. You have experience with every stage of the design process, including: research, sketches, wireframes, high fidelity mock-ups, prototyping, and usability testing.
  • You enjoy collaborating on early product definition as much as you enjoy working with the larger product and engineering teams on implementation.
  • Strong conceptual skills and proven ability to rapidly prototype and design to communicate ideas to others.
  • A broad skillset with deep specialization in at least one area (IA, UX, visual, etc).
  • Excellent written and verbal communication skills, with the ability to clearly explain your ideas and decisions in a way that anyone can understand.
  • Highly knowledgeable of the latest design tools and proficient at quickly learning new ones. We currently use Sketch, Abstract and Invision, but are always evaluating new tools.
  • Able to function both independently and in a collaborative team environment. Comfortable in both leader and follower roles.
  • Experience with geospatial product design such as location tracking and map design is considered a big plus.
  • Experience with designing instant messaging, chat, or push-to-talk solutions is is considered a plus.
  • A great portfolio available for review.

Compensation and Benefits

  • Award-winning office and working environment with the newest technology.
  • Competitive salary and a comprehensive benefit package.
  • Discretionary PTO.
  • Fun team activities and outings.
  • Flexible working hours.
  • Options for training in the US.
  • Opportunities to ride along with local law enforcement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
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    • ReactLibraries
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    • gRPCLibraries
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    • Node.jsFrameworks
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    • VertxFrameworks
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Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

An Insider's view of Axon

What’s the vibe like in the office?

Healthy work environment, tons of snacks and drinks, laid back attitudes with performance aspirations. I am astounded at the culture that has been grown here.

Beth

Sales

What does your typical day look like?

There isn't one person who isn't passionate about the work the company is doing. Whenever there might be a slow or grueling day/project, you quickly become reminded of the importance of your work. Leadership cares about the employees, and ensures a healthy/fun environment. Values are well defined and drive the culture.

Suraya

Program Manager

How does the company support your career growth?

Co-workers care about your well being, and want to win together. Very strong company mission that makes it easy to buy into. Long established company that is entering a massive growth spurt. With massive change comes some uncertainty. But Axon has shown more proactive coaching and training than any company I've seen in my short tenure.

Cliff

Inside Sales

What is your vision for the company?

Our vision is bigger than just cameras or weapons. We're working every day to make the bullet obsolete. To make this a reality, we live and breathe six core values that serve as guiding principles: BE OBSESSED. AIM FAR. WIN RIGHT. OWN IT. JOIN FORCES. EXPECT CANDOR.

Rick Smith

CEO

What’s the vibe like in the office?

Fast-paced. Large company with a small company feel.
High decision velocities. Empowered, small, high-performance teams doing intellectually stimulating work with a purpose. It’s a great combination of doing good and doing well.

Sahil

Finance

What are Axon Perks + Benefits

Axon Benefits Overview

We take care of your health, mental & physical wellbeing, paid parental leave. More than that, we encourage you to take care of yourself, your families and remind you to take breaks. We work hard, yes, but we want to sustain your health, creativity, and drive.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Orca Pass
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
GymPass discounts
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program, Career mentoring, Leadership mentoring.
Continuing Education stipend

Additional Perks + Benefits

plus --> financial wellness programs, locker rooms & showers, discounted entertainment tickets, discount mobile phone plans, stocked fridge & pantry, embedded customer learning, annual company trip.

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