Staff Product Designer - Core Shopping (Contract) at Chewy

| Seattle
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Chewy is dedicated to being the most trusted and convenient online destination for pet parents (and partners), everywhere. The Chewy Product Design and Research team embraces this vision, crafting experiences that aim to delight customers (and the businesses and veterinarians that support them) with unprecedented ease and convenience, empowering them to keep their pets happy and healthy. We are a hard-working, collaborative, and fun-loving team of designers, researchers and builders, on the lookout for creative and driven talent to join the pack.

We Are Seeking

We are seeking a Contract Staff Product Designer to play a hands-on role in realizing Chewy’s vision, shaping the future of our pet parents' shopping experience. As the Staff Product Designer, you’ll be a thought leader for the User Experience of the Core Shopping experience at Chewy. You’ll have the opportunity to think and act big, exercising continuous innovation and a bias for action, coupled with thoughtful experimentation. The ideal candidate will be a systems-level design thinker and visionary, with strong customer instincts and outstanding design intuition. Your primary goal will be to ensure an unparalleled customer experience that enables our customers to accomplish their goals in the most elegant, efficient, and enjoyable way possible. To achieve this, you will be responsible for driving the design process and propelling teams to completion - working closely with our partners in research, product management and engineering to help shape the future of how pet parents shop at Chewy.

What You’ll Do

You’ll be a member of our Core Shopping Design Team, focusing on how we evolve the experience of our program across all its touchpoints. The Core Shopping Design team empowers Chewy to provide a world-class shopping experience for pet parents (and partners), end-to-end, across desktop, tablet, and mobile apps and web. We design simple, fluid, and beautiful experiences that accommodate our growing and diverse selection, remove complexity and noise from our customers’ paths, and delight them along the way. Our product landscape includes Navigation, Homepage, Search, Browse (ELP/PLP), Product Detail Page (PDP), Cart, Checkout, Account, CMS/Promotions, Gifting, and Autoship.

Each day you’ll:

  • Earn trust and collaborate with product managers, developers, user researchers, and other designers to execute design concepts that deliver on user and business goals while elevating our customer experience across the shopping funnel.
  • Operate at depth to lead the design of the ideal customer journey for both new and loyal customers;
  • Keep it Simple and champion a cohesive, consistent UX that delights pet parents and highlights the unparalleled convenience of the program.
  • Act like an owner on the team to deliver work by leading innovative and holistic thinking across diverse products, platforms, and devices; drive the direction, style, and methodology of design and accessibility. 
  • Put the Customers first, and utilize design thinking principles through all facets of the product design life cycle, from discover and concept ideation, through flows and wireframes, to full-fidelity prototype designs. Enabling you to build engaging user experiences for multiple user groups that solve business objectives with purpose and simplicity. 
  • Think big, and champion cohesion and consistency in UX design that unites a growing family of Enterprise products, while continuing to nurture and evangelize a fervent culture of invention and innovation. 
  • Deliver results by presenting and articulating your design process, inspiration, and decisions to internal stakeholders including C-suite executives. 

Foster Chewy’s culture and principles within the group while setting new standards in executional and operational excellence. 

Basic Qualifications

  • Bachelor’s, or equivalent degree, in Design, HCI, or related field or equivalent professional experience with the design field.
  • A total of 7+ years of experience in User Experience Design that includes 4+ years of leading large-scale initiatives at a product based organization.
  • Fluency in best practices for User Interface Design, Information Architecture, and Interaction Design; practical knowledge of User Centered Design processes and lifecycles; ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal Design practices.
  • Comprehensive knowledge of the latest design concepts, emerging technologies, and other developments in the user experience field.
  • Effectiveness in working across organizational boundaries to influence and deliver results.
  • Exemplary analytical skills and high judgment.
  • Excellent communication, presentation, and interpersonal skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • A proven ability to consider the impact of your decisions, past your own products.
  • Able to translate concepts into concrete depictions to clarify ideas and advance collaboration based on shared understanding.
  • Strong bias for action including the ability to juggle multiple priorities and effectively deliver in a fast paced, dynamic environment
  • Experience designing for e-commerce.

Preferred Qualifications

  • A passion for and the ability to develop and mentor design talent
  • Experience designing for subscription products
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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