Placed is the market leader in location-driven insights and ad intelligence. We're a fast-growing organization headquartered in downtown Seattle, focusing on connecting the physical and digital worlds to give brands, agencies, publishers and ad networks the ability to target location at scale, measure the offline impact of ads and deliver actionable insights into consumer behavior.

We are looking for a Client Success Engineer to join Placed, a subsidiary of Snap Inc! Placed’s Client Success Engineers are versatile developers who can own our client integration pipeline, including onboarding new partners and clients, developing and customizing internal solutions, and making improvements in the product to reduce issues and complexity.

What you’ll do:

• Build tools to onboard and validate new partners and clients
• Being first technical point of contact on Placed’s product for our Client Engagement Team
• Develop Custom and ad-hoc analysis tools
• Data Analytics and Analysis into Pixel delivery and Attribution Reports
• Develop code in both Placed’s Products and automation infrastructure to continually remove manual bottlenecks
• Coordinate with Product to prototype new concepts before productionalization
• Work with Data Scientists to automate new innovations

Minimum Qualifications:

• 2-3 years of work experience with the following:
• Strong shell and scripting development
• Ruby and/or Python
• Experience in a mobile, analytics or digital advertising technology company
• SQL or other Database query languages
• Experience working with a variety of data formats including JSON, XML, KML, CSV, etc.
• Experience in a role that leveraged Client Facing communications working with clients and Account Managers
• Experience restarting services and general server interaction through a shell interface

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or related field
• Demonstrated ability in a role that requires effective onboarding new clients and solve technical issues as they arise
• Proven track record of working within a fast paced, dynamic, team-oriented environment
• Advanced math experience and ability to apply to statistical data analysis
• Experience working with third party API sets for both data ingest and export
• Ability to act as the technical liaison between account management and development/product management
• Self-starter with the ability to manage multiple technical implementations and integrations simultaneously
• Embraces randomness and task deliverable, with a strong urge to resolve as many items as possible quickly and at quality; Willingness to ‘wear several hats’ and do what it takes to maintain strong client relationships
• Strong background in solving technical issues and communicating the resolution status to appropriate individuals
• Ability to act as a technical subject matter expert in Location Analytics, Mobile, and Ad technologies
• Ability to identify areas for process improvement and make actionable recommendations
• Willingness to be on-call as required

At Placed, a subsidiary of Snap, Inc., we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Placed is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at [email protected].