Engineering Manager, Store Experience

| Seattle

At Remitly, we help immigrant communities around the world send over $6 billion a year to their loved ones. Sending money is faster, easier, and costs less with our all-digital money transfer platform. Our vision is to transform the lives of immigrants and their families by providing the most trusted financial services on the planet. At Remitly, your work has a direct and positive impact on people around the globe. Your work matters, every day.

Does leading a global team of software engineers directly responsible for customer and revenue growth of a fast growing company excite you? Would you like to be a technical thought leader and grow a team of passionate engineers? You can help us build experiences customers love, hire and develop a growing engineering team and set the foundation for a global engineering organization with engineers in North America and Europe.

On the Store Experience team, you’ll lead a team of engineers focused on executing a rapid test and learn agenda with the goal of improving our customer on-boarding experience resulting in an improvement in our customer acquisition and retention. You’ll be partnering with a passionate cross-functional team of marketers, analysts, UX designers, and product managers dedicated to understanding our customers’ needs and tailoring the customer experience. You will own the technical direction and execution of order path experience that needs to be optimized and customized for over thousands of remittance corridors. As part of this unique team, you will make a meaningful impact every day on both our customers and our business.

As an Engineering Manager at Remitly, you are a builder and a leader, responsible for taking on complex technical and customer problems and creating great products backed by great systems. We use cutting-edge languages, tools, and frameworks to build applications and services on top of a scalable cloud architecture. Our startup work environment is fast-paced, mission-driven, and growing quickly.

A successful Engineering Manager will use their experience and vision to hire and develop a diverse engineering team, coaching the team members to grow in their careers and have an impact on our customers. Examples of high impact results from this leadership will be simple and well-defined plans for both (a) our marketing platform architecture and (b) how we execute towards that vision.

The Engineering Manager will be responsible for all aspects of software development for a broad set of services improve existing systems, and reduce technical debt. They will demonstrate a high level of partnership with Product Management, Senior Engineering Management, and other company stakeholders.

Qualifications

  • A degree in Computer Science, Engineering or a related field or equivalent experience
  • 6+ years of engineering experience with at least 3 years leading teams
  • Experience defining and influencing technical designs and processes across a team spanning multiple disciples
  • A deep understanding of software development practices, system design, software design patterns, and algorithms
  • Expertise in one or more general-purpose languages like Java, JavaScript, Go, PHP, Python, or Ruby
  • Strong ability to mentor and influence other engineers
  • Excellent verbal and written communication skills
  • Experience leading remote teams is a plus

Who We Are

Remitly is an independent digital remittance company that transfers over $6 billion in annualized volume through its proprietary global money transfer network across Africa, Asia, Central, and South America. Its reliable and easy-to-use mobile app makes the process of sending money faster, easier, more transparent and less costly by eliminating the forms, codes, agents, extra time and fees typical of the traditional, century-old money transfer process. Remitly is backed by industry-leading investors, World Bank's International Finance Corporation (IFC), Naspers' PayU, Silicon Valley Bank, Stripes Group, DFJ, DN Capital, QED Investors, Trilogy Equity Partners, Bezos Expeditions, Founders' Co-Op, and TomorrowVentures. The company is headquartered in Seattle, with additional offices in London, the Philippines, and Nicaragua. For more information, visit remitly.com.

Remitly is an Equal Opportunity Employer. Individuals seeking employment at Remitly are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

Remitly is an Everify Employer.

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Location

Remitly is in the heart of downtown Seattle. Situated near tons of bars and restaurants, with easy access to public transport, it's an ideal location.

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